I hate to even give them one star- been here multiple times for an issue they refuse to fix because…read morethey say it's asurions fault. Asurion says it's there fault. Both of them still take my monthly payment for a device that's been broken for almost a year!!!!!!

No rest room for customers. Had a simple question about cleaning. The charger port on I Phone…read more Was told to go to a repair shop. Was totally blown off by rude customer service check in guy. My wife had a question about her I Phone but she was told to go somewhere else. No help!! Looking for another service.

If I could give zero stars I would. Beware of JASON that store manager. He is shady, and will add…read morethings you didn't ask for and tell you things are FREE that aren't. Make sure they explain everything in finite detail. Once he's screwed up your account then you'll get the pleasure of sitting on hold with customer care for an hour with some idiot who doesn't know what they're doing. Thanks for NOTHING T Mobile after being a loyal customer for 8 years.

Stay away.Worst service ever.Was told yo come back when the manager was available.Will going back…read moreto Verizon.At least they will try to help youi when there is an issue.

Kudos to Spectrum for working tirelessly to solve a problem with my service in record time. One of…read moremy neighbors decided to get AT&T and because I live in Florida, and because they bury our cables underground AT&T cut my Spectrum cable. I called Spectrum and they immediately came out, confirmed that my cable was cut and tried their very best to put a Band-Aid on the problem until someone could come out and run permanent cable. Sadly, the Band-Aid did not work and within five minutes of my technician leaving my cable was out again. I called and Spectrum sent someone out this morning. And in two hours. My cable was back on. Cable companies get a bad rap for a variety of reasons. I can say without a shadow of a doubt that in the four years that I have had Spectrum, this was my first call to them, and despite it not being their fault, they were amazing.

Knowledgeable efficient courteous. To save time make an…read moreappointment. ...................

We had excellent service with Louis and Robert today. From the moment we walked in, we were…read moreimmediately greeted and helped. They went over how to save money on our plan and even upgrade our phones with a wonderful trade offer. They made it very quick and easy to do our trade in and helped us set up our new phones. I highly recommend this location for all your AT&T needs!

I've been an AT&T customer for years. The service has mostly been ok, but I've only had mobile…read moreservice. The last time I had a serious issue with calls and texts (2024), I went to the branch on ISB in Daytona Beach. I was lucky to connect with an extremely helpful young man who not only fixed my call/text issues, but gave suggestions to reduce my monthly costs. Today I did not have a good experience at the same location. Candace was clearly unskilled and had no desire to assist me with my issue, which was not receiving group texts over the last two days. She referred to the same online sites I had referenced prior to coming to the AT&T center. By the way, AT&T told me to go to the center to fix the problem. Candace not only gave up after a few minutes, but she told me to call Tech Support , which I had already done from my home. So I did and after 30 minutes, the issue was resolved. This was after I waited 15 minutes on hold. This is not the first time customer service has been less than helpful. Furthermore, not one of the other agents in the center made eye contact or tried to assist me. I sat there on hold with Tech Support for some time. I'm done with AT&T. Verizon will bundle my service at considerable savings. The customer service at Verizon can't be any worse than my AT&T experience.

Being new to the "I dropped my phone on asphalt like an idiot and shattered my screen club," I was…read morescrambling to get it repaired on a Saturday morning during a short break from work. Knew about ifixscreens due to frequenting the Dunkin Donuts next door and gave them a shot. Walked in with a shattered screen and walked out about 15 minutes later with a new one and Mike was even nice enough to clean my back camera lens which had become clouded with dust. I'd say the replacement screen isn't quite as vibrant as the original Apple screen but it is functional and most importantly my phone lives to see another day. Highly recommend this spot for all your repair needs!

Although their first diagnosis was incorrect, they admitted the error and fixed our PC by the next…read moreday. Recommend.

This store has a male employee who is very rude and not helpful at all. Obviously he does not…read moreexcel in customer service nor does it matter that long term customers should be treated politely and respectfully,when interacting with one another.

It stinks that I can't give this location a good review because their corporate customer service…read moreblows. The only way it will change is by hitting them where it hurts, locally in the wallet. I'm cool with out sourcing customer service, however, the reps should be able to speak English. The girl I spoke to on the phone couldn't even read the words on the screen, or understand me!

Terrible service and work. Stay away. Rude and unprofessional in every aspect. I have never…read moreexperienced such behavior as I tried to get my phone repaired.

From the owner: Here at iFixandRepair, we understand better than anyone that device repairs are inevitable, as…read moretoday's devices can be a rebellious bunch. As much as we precise safety, they can fall off your hand and jump in the nearest puddle or they can escape your grip and come back to you covered in cracks and scrapes. Thankfully, we're here to make it as if your device never left the coziness of your pocket. iFixandRepair can bring any brand back to life in no time. Our repairs are performed on-site in a fun and upscale location that will surely meet your needs. Come visit us today!

This place was recommended by a few friends so it was a no brainer to me at that point. I smashed…read moremy screen(6splus) as I thought I was super cool to not have either screen protector nor a case of any kind on my phone for the very first time(yeah real cool)! Ok ok so anyway I called around & either the price was over $100 or just seemed shady. After being referred by friends,getting an $85 quote by phone I crossed my fingers that I wouldn't get ripped off,my main frame hacked into,identity stolen and my precious photos sold on the black market to creepies across the world! To my surprise it was fantastic! To the point,friendly,knowledgeable,fast & most importantly fair. There's a 90day warranty on screens & batteries that I know of for sure but I believe it's all parts/services(double check).If they aren't super busy he can get it done while you wait but don't expect it. Avg wait time otherwise is about an hour & if you have an old version of the same phone,charge it and take out the sim & well...USE IT! If you don't then be thankful to be free of it for an hour because it's extremely sad how attached we are to our devices(yes me too)! I hope this helps & as of this review I've smashed my screen again because you guessed it ...I was way too cool for a case but hey at least I had a screen protector on that didn't help other then not allowing my screen to completely fall apart into glass dust. Ughhh...don't be me...actually be smart & cool.

Smart Cell Repair does not stand behind their professed, "90 day warranty". Printed on the receipt…read more"All returns have a 25% restocking fee 14 day return policy, for all purchases, backed by a 90 day warranty..." the complete terms and conditions of the "Repair Policy" are not fully printed on the receipt and not provided to the customer. My daughter had the cracked screen of her iPhone replaced at this shop on April 20th. About a week ago, she placed her phone on the counter for the night to charge, still in the OtterBox defender case. No one used or touched it. The next morning we noticed a hairline crack in the screen. Due to busy schedules and all of the panic happening lately, she was unable to immediately take it back and the crack seemed to worsen. When she took it back today, she was told by the owner's brother, that she did not meet the "conditions of the warranty" because there were "no pieces or chunks of glass missing" yet the conditions of the warranty were never specified, as to what was and was not included. How convenient that she did not meet these unstated "conditions." In addition, the receipt states that the purchaser agrees "to the terms and conditions of Smart Cell Repair, LLC Manufacturer Warranty" of which were also never provided. I guess this is the loophole they utilize in order to appear to be an ethical business and warranty their repairs and materials. When that is not the case. In actuality, they are more than happy to correct the problem, as long as you are willing to hand over more cash.

Eric!!! He was SO helpful, knowledgeable, patient and generous with his time. Definitely going…read moreback to see him for more iPhone upgrades!!

It's been almost a year since my last interaction with this business and it still goes down as the…read moreWORST customer service I've ever experienced. DON'T WASTE YOUR TIME!

The staff was very knowledgeable and were very welcoming. The store was well stocked also.read more

They did a great job repairing my phone and helped me get rid of some apps that was problems.read more