Location is amazing!! Amenities are great! We enjoyed our stay here. We enjoyed the spa at night…read more The spa is the size of a small pool. The pool is also heated. Main courtyard is full of activity. They offer beach workout and yoga in the morning on the lawn facing the beach. No breakfast included so we bought a $20 breakfast burrito at Sugar Beats which is an Airstream in the middle of a courtyard by the spa. The coffee in the room was good so I had that. They offer surrey rentals to use on the bike path in front of the resort. They have a small but well equipped fitness center. Couple of issues: ants in the bathroom, completely empty shower gel and sink had drainage issues.

The WORST customer service I have ever experienced with Elizabeth who handles the membership…read moreprogram at the hotel. I have had a membership here for 3 years and have loved coming to the hotel to utilize what the membership has to offer. One of the "offers" is that we are given a pool pass to use throughout the year and I thought we were able to bring guests, but I guess that's not the case. I called the front desk and was transferred to Elizabeth who was rude from the get go. I asked if I could use my pool pass for a family member and she said no - only you can use it and the pass is verified with a number on the back of the card. My card does not have this number, and she accused me of lying. She also was extremely unprofessional and said "I don't know what to tell you girlfriend" when I asked if there is anything she could do to help resolve the situation. I told her that I was excited to renew my $350 membership this year but now I will not be renewing because of her unsatisfactory service. Her response was extremely sarcastic saying "Thanks for your phone call!". I expected a lot more from this highly rated hotel. I will not be going back ever again, and people who live in The Colony or surrounding areas should take note of this.

Stay away! They are undergoing a renovation and they didn't mention when I called and booked,…read more Was so loud I had to leave my room for several hours. When I complained they said, "you should have checked our website" Hilton Honors is BS. Head to Marriott or others instead.

Very satisfied with our stay here! We were in town for business and the hotel was very clean and…read morewell run. The complementary breakfast changed daily, which we appreciate appreciated and you could tell they really put care and thought into what they do. Housekeeping was wonderful in our room. Was that large size and very spacious. The pool was clean and maintained and I appreciate the 24 hour refreshments. Good budget option in Oxnard by the outlets!

Currently under construction! They have replaced the room furniture with nice new blue accented…read morefurniture. For some reason, they didn't change the curtains along with the furniture and carpet. Bathroom is the same. Lobby and breakfast area is in the front building. Make sure to take your room card to get back into the hotel building. The two are connected by a covered walkway next to the outdoor pool with no spa. They did add an outdoor fire pit on the west side of the busbut I do think they should add a hot tub. Location is in a marina so beautiful views of the marina. Park next dog where people play tennis, walk their dogs and play loud music. This is not walkable to a beach but you could ride a bike there.

The location was right on the water. It was clean and a quiet spot. I was very happy with the…read morereservation.

This is a great little hotel right on the beach! Check in…read morewas easy and the staff were so friendly. Had a king room on the 2nd floor. It was clean, spacious and had everything I would need. They have done some updating. The fan they now provide is a new small but very efficient Woozoo fan, not the one they show in the older review pictures. The fireplace was nice and the bathroom was modern and updated. There is a desk & chair along with two charging outlets on the desk and dresser area. They have an ice machine that was always full alongside a vending machine. The only suggestion I would make is to provide a plastic bag for the ice bucket, for sanitary reasons. Luckily, I had one with me. The balcony was very nice with two comfortable chairs and a nice size table. The views were spectacular of the beach. It was very foggy during my stay so no sunset but that happens sometimes. There are several restaurants within a very short walk from the hotel and beach access is easy. It was quiet at night and the sliding door to the balcony had a security bar so you could leave it open a few inches or all the way if you wanted to. The sounds of the waves crashing on the shore made for such a peaceful and restful sleep. They have a good size refrigerator in the room that kept everything really cold and a coffee maker with the regular & decaf pods along with powdered creamer & sugar. The complimentary breakfast consists of cereal, muffins & pastries along with coffee. I thought it was a nice touch. I will definitely recommend this hotel to family & friends and my brother & SIL are already planning to stay here soon. I can't wait to come back, this is my new go to when not camping here in Ventura!

A cozy boutique hotel that overlooks the beach. It has its quirks which add to its appeal in my…read moreopinion but overall the best option if you want to hear waves, feel an ocean breeze and watch sunrise/sunsets. Staff were fabulous - especially Angela whom aided us when we got stuck on the balcony when the latch on the door locked on the inside. The included continental breakfast is light but still ok. Parking is available on the premises.

I have stayed at Del Playa Inn around 4 or 5 times and it has always been super chill. The…read morehousekeeper I met was super friendly and accommodating. Cable worked perfectly. WiFi could use work but for me it was no major issue. You can see its family owned and run by people who try there best to get what matches your needs. I appreciated the hospitality I was shown and will definitely recommend it if you want privacy and just a place to get away for a day or two.

100% complete shit hole. Showers caused neighbor's toilet to flood, there was a hole in the wall,…read moresmoke detector was hanging off the ceiling, sheets and comforters were stained, and the hospitality was even worse! While outside smoking, the owner of the hotel insisted we go back into our rooms because we were causing a disruption. He then threatened to call the police (note we were only outside smoking, hardly talking to each other). Our disruption was listening to the guests tell us how crappy this place was when they had to be moved from one room to the next because their toilet flooded after the adjacent room to them finished showering. The pool was filthy, the place is just a complete mess, and the owner is a jackass and a liar. After threatening us and telling us to leave, he insisted that we hadn't yet been charged. Wrong. A quick check on my phone showed that my credit card was charged approximately $600 for the 5 nights we planned on staying there. We quickly left for the Embassy Suites in Oxnard. This place was gigantic, really nice, and extremely accommodating. Even though the pool was closed, the lady let us into the jacuzzi to relax after a long day. Our room was huge, clean, and even had a nice patio. After telling the hotel what happened, they were willing to give the room to us for $100 whereas it normally costs $300. Go anywhere but Del Playa Inn. Sleep in a parking lot if you have to, you'd probably be more comfortable and it just might be a tad cleaner.

Our stay very pleasant from pulling up to valet to picking up our car from valet next afternoon…read more Every staff member I spoke to were very friendly and pleasant. We utilized valet parking with security right in front of hotel. Convenient. Worth $20 In and out privileges for 24 hours. Cart to take out bags up Utilized early check in to go to the beach. Hotel right on beach. ( bring black water shoes and black swimwear) Our feet had black tar from oil in ocean. Easy clean up with suntan oil and wipes Walked two blocks for dinner at LURE fish house The room 1100 clean and space is utilized for sleeping, dressing, resting. Some say too small don't agree. two adults fit fine. Perfect balcony with view of ocean, pool, mountains and train passing through. We could hear the ocean fine. Freeway and train no problem. Fresh coffee and ice water in lobby Heated pool Lava rock pits. Heaters. Restaurants. Bar. Room service Shampoo conditioner body soap. Facial soap. Hand soap. Body lotion hair dryer provided. walking distance to many restaurants bars shopping beach sign up to be a IHG member free at hotel earn points. Valet drove us in golf cart to old town Ventura to thrift shop. Free service. Also will pick you up Noticed no towels at pool. No problem just go to lobby and ask for them. Pool was warm and clean. Chairs were comfortable. I usually lay a towel before I sit. Elevator a little slow Don't complain. Wait is only a few minutes. If impatient take the stairs Gym excellent equipment. Clean Breakfast in hotel at Moonfish food excellent Scott our waiter very attentive pleasant Lots of surfers in ocean. Take a walk on the boardwalk Overall excellent personnel and establishment A few cosmetic issues but hey are you perfect?

On the positive side, I must commend the pleasant aroma within the room upon arrival, and the fresh…read morelinens provided a comforting start to our stay. Additionally, the check-in process was notably efficient and friendly, setting a welcoming tone. However, several areas presented challenges during our visit. Firstly, the persistent noise emanating from the downstairs bar was a considerable disturbance, making it difficult to achieve restful sleep throughout the night. Our room offered a partial view of the beach from inside, there's a balcony with chairs to hang out at. We discovered that multiple electrical outlets, particularly those conveniently located at the center and bedside tables, were non-operational, which proved to be a significant inconvenience for charging devices. The air conditioning unit's vent was positioned too close to one of the beds, creating an uneven distribution of cool air and preventing proper circulation across the entire room. It also became apparent that the room's layout, despite being a 2-Queen bed configuration designed for up to four people, felt cramped and better suited for a single King-sized bed, as evidenced by the lack of adequate space and amenities such as only one luggage stand. The bathroom also presented its own set of issues. The bathtub drained remarkably slowly, which was both unhygienic and inconvenient. We also noted the absence of sufficient amenities, with only one hook available for towels or garments, and a semi-transparent door that offered inadequate privacy. Finally, there are the additional costs associated with what we typically consider standard hotel services. The requirement for paid parking, whether the $10/day self-parking option in a dimly-lit adjacent public building or the $18/day valet service, added expenses to our budget. Similarly, the lack of complimentary water bottles and the paid breakfast option, while not uncommon, detracted from the perceived value of the stay.

I stayed here for a couple nights. I was working in the area…read more My room was very clean. Bed was amazing. Had a great night sleep every night. I was in the back of the hotel so I was able to park in the back of the parking lot and come in through the side door and just go up to the second floor very easy. The fun thing was there was an In-N-Out restaurant right across the street. There's other restaurants down the road too. Very close to the beach, staff was super nice. I would stay here again!

Stayed here for a two night stay and it was a solid option…read more Pros: 1) Solid breakfast, included for 2 people with Platinum status or above. They had your typical eggs, bfast meats (non pork would have been nice though), potatoes, fruit, oatmeal, etc. You can also have omelettes, pancakes and waffles made to order. Tip: go early bc they get slammed and it will take a while to get seated and you'll have to work really hard to flag someone down. 2) Room size: we had a king and the room was spacious and also had a small sectional. There was enough room for two people to spread their stuff out and still have room to move around. 3) Front desk: Great service, friendly and very responsive on the messaging service through the app. Cons: 1) Beds: Nothing compared to Westin beds. There was a mattress topper that was too small so it kept moving around, pretty annoying. Pillows were lumpy and not firm. 2) Bathroom: Small and no exhaust fan so the entire hotel room would get super humid after a shower. Thankfully it was cool outside so we opened the window to get air circulation. The shower sliding doors were hard to maneuver and water pooled at the bottom of the shower after a few minutes. 3) Musty smell - self explanatory Overall it's a solid option, minimal frills but definitely sufficient. Some reviews said there was a lot of construction noise but we didn't hear it at all. 4) Parking fee - The fee was $16 so while that's not an exorbitant amount, I really don't think suburban hotels should be charging a fee to park.

Paul is professional and very helpful. We renewed our…read morepassports. He helped us through the process, and he took our passport pictures too

My high school aged daughter called to make a reservation to get a passport. She didn't actually…read moremake the appointment yet, but paid $420. We had to ultimately cancel because of timing conflicts with her school and I called them on her behalf to find out the process for a refund. Paul, one of the employees there l, answered the phone and immediately took offense to my asking for a refund. He went on to explain to me that "since I don't work there" I have no idea how difficult it was for them to apparently take her credit card info and nothing else and all the "expertise" this required, so I would have to pay $125 cancellation fee or they would "go out of business". All I did was call and ask about the cancellation process and he was completely unprofessional in his response. We went on to tell me to "smoke it in my pipe" and hung up on me after I called him out for his unwarranted and business unfriendly personality. Don't bother with this place unless you like being treated like dirt.

Made a reservation for a friend, called three times sent seven emails. Not once was it mentioned…read morethat they literally close at 9pm and you can not check in. When I called the next day and inquired the woman said oh sorry my associate did not mention it and your room for the second night is not available now. They can not work the email attachments I sent multiple times and they do not advise of crucial information.

Warning Do Not go here unless you like getting Bit by Bed Bugs I paid 135.00 for a Stinky Room &…read moreabout 10 Bed bug bites. Not a Good Place!!! they say they are going to look into it by bringing a pest control guy But I seriously doubt it. the place is a dump

We got a really good deal for our stay and were pleasantly surprised. It looks like the rooms have…read morebeen recently renovated , new floors, updated furniture, and an overall refreshed look. Everything was clean and comfortable. The AC is an older floor model, but it worked well and kept the room cool. The beds were comfortable, and our two-queen room felt spacious for two , a little tight for family of 4, but doable They now offer a small complimentary breakfast with muffins, bagels, waffles, fruit, juice, and coffee. Staff mentioned they plan to roll out a larger breakfast with eggs and sausage in the coming months, which will be a nice addition. Check-in and check-out were quick and easy, and there's plenty of parking. The property also has a gym and pool, although we didn't get a chance to use them. The location is convenient too , there's a Starbucks, Smart & Final, Denny's, and other food options nearby which made grabbing coffee or a quick meal really easy. Overall, it was a comfortable two-night stay with my kiddo and a great value for the price.

Overall, excellent value & clean rooms (with great Pure bath products.) Definite potential here…read morewith revamp and I think new owners & staff will take it to the next level. Adding a guest check in happy hour, breakfast, replacing coffee machines in room to Keurig & making sure hot tub heater working would be wonderful. Go team Casa!