you want to buy item in this store must have to be careful. the lady (owner) tried to sell an used ice maker machine for me (itv) brand, but she told my husband is brand new.
When i used it around 1 month, this machine doesn't make any ice within 3-4 days.
I tried to called to the itv ice maker machine company and they told me my machine with this serial number the warranty is until March, so which means no more warranty to this machine, and i told the technician which is i brought this machine from CMI store in Philadelphia and i have the receipt which is i brought it 1 month ago.
And the technician asked me to emailed him my receipt, between our conversations, the technician told me he will find someone to repair my machine, after few weeks there's still have no one come to repair my machine. In the meanwhile, my restaurant is open for everyday, me or my husband have to buy 20 lbs bag of ice to fill up into the ice machine.
And i tried to called to the ITV company again, the technician said he will replace a new machine for me.
In this matter, my new machine is arrived, im supposed have to be happy, but i had turn on the new machine power until this morning, i found out this machine was actually same problem with the old machine.
So i asked my husband to called to CMI and asked them to refund my back my money or change another brand ice maker machine for me. And the lady (owner) trying to push her mistake to someone else, she asked me to called to the ice maker company as they need to repair.
I dont really understand is this lady education or no. If this ITV company can find someone to repair my old machine then why they wanna replace a new machine for me.
I dont mind to pay you $1500 and above to buy this ice maker machine, if you think you are right. Just kept the $1500 into your pocket and warm your heart if you think your business skills is right to everyone, especially my husband and her is from one country and city.
If anyone would like me to prove, im willing to do that. This store is really bad and have to be careful. Their business skills (liar) read more