I can say that ALL the people we met at HCN were excellent. Professional and caring. We had in…read morehome hospice for my husband. The nurse was available 24 hours a day and was good at explaining the answers to my questions. It was a very tough, sad and emotional time and the aides were calm and supportive. We had hospice care for 8 weeks and my husband died peacefully with all his family there. It was a gift. Afterwards I went to the Bereavement group and found solace there. I recommend them highly.

A family member was entered into at home hospice and with limited time chose this service. We were…read morepromised reliable nurse care, compassion and more and received nothing of the sort. The nurses never came prepared, we had to purchase our own supplies and were told we would be reimbursed and that was a lie. The home health aide was terrible and was caught by another family member napping when she should have been cleaning the bedding. They milked the insurance for whatever they could. I highly recommend seeking another Hospice.

Beth O'Connor, the Client Care Liaison at Alvita Care, is simply the best consultant you could ever…read morehave. She, as well as the entire staff at Alvita Care, are all super professional, very understanding, patient, caring, and extremely knowledgeable in all aspects of home care. Beth is super punctual, shows up on time (as promised), calls you back, texts you, and responds back immediately within seconds. In addition, she is very easy to communicate with, and is exceptionally responsible. She, as well as the entire Alvita Care staff, consistently go "above and beyond" for all their clients. In addition, Beth is extremely knowledgeable, super patient, extra kind, highly qualified, and very considerate; plus she carefully listens to every one of your concerns. She, as well as everyone at Alvita Care, are definitely top-notch and superb, and will take all your personal concerns into consideration, plus they will not stop helping you until you are completely satisfied. They are excellent, excellent, excellent! But you can't go wrong asking for Beth O'Connor as your Client Care Liaison. She is super knowledgeable, courteous, professional, patient, and always open to all your suggestions and ideas... while, at the same time, willing to share her own expertise, personal experience, and indispensable know-how. She is more than just great - she is superb, super fantastic and goes "above and beyond" for all her clients. We are extremely satisfied with the entire Alvita Care family, and will continue to use their services for all our home care needs. Do not go to anyone else. Beth, as well as the entire Alvita Care family, are simply the best! Most recently, Beth also assisted us in hiring two home care attendants that are both absolutely perfect in every regard.. and one of them is even bilingual, as we had requested. We just couldn't have done it without Beth. She has been indispensable, and has patiently helped us throughout this entire process. She is definitely the greatest asset that Alvita Care can ever have. Finally, we are very grateful and fortunate to have found both Beth O'Connor, and the entire Alvita Care family, and will not hesitate to refer them to our family, friends, co-workers, and you, the reader. With Beth O'Connor and Alvita Care you can never, ever go wrong!

Incredible!! I live in Maine and my mom is in the hospital in NYC. Stephanie has treated me like…read morefamily advocating for mom to find the proper PT facility. I will be hiring these AMAZING ladies to take care of mom when she returns home. BRAVO!!!

So grateful for Friends For Life Homecare The whole team is…read moreamazing. Thank you for all you do to help everyone, I give them 10 Stars

Getting a call from GSH in W. I slip at 10:30 PM that my mother would be released that night and…read morecome pick her up. I live in Atlanta, so of coarse that was not going to happen. My mother lives alone & unfortunately suffers from debilitating back pain after a fall. Panic setting in I was referred that evening to Amy Recco founder of Friends For Life Homecare. She immediately gave me the names of the social workers at GSH that would delay the release for 12 hours & at same time contacted a caregiver to be at my mothers home when the ambulance dropped her off. Soooo, a week later I write this review to thank Amy & her efficient, empathetic organization and the life changing care my mother is receiving. Thank you for saving my mother! Mike S

Marie was very caring towards my father when she cared for him for one week. She was attentive to…read morehis needs and went out of her way to be able to help us. My father also said she did a great job with his laundry and made sure that things were neat and tidy before she left. :)

From the owner: Divine Home Health Care Agency offers premier home health care that includes trained and skilled…read morenon-medical, home health aides, personal care aides and live in companions. We are compassionate about placing our client's needs first, such as: Assisting with doctor's visitation and medication management. Assisting with personal hygiene; bathing, brushing of the teeth Assist with medication management, exercise, Support with diet, nutrition and meal preparation Light housekeeping and laundry errand and much more.

Difficult to schedule physical therapy sessions. Therapist assigned to patient was much less…read moreimaginative and engaged than home therapists the patient received from another agency. It was a poor fit.

As a caregiver of my late husband for 10 years I am familiar with the ins and outs of this type of…read morework. With that being said: my experience with VNS was absolutely discouraging for our health care system/provider. My father came home for (home hospice) on a Thursday afternoon. The assessment nurse was kind: however I say this respectfully..I couldn't understand what she was saying because she had a heavy accent. She went over his medication and assessed his body, took pictures of wounds etc. she did not do vitals or anything. (I don't know if that was a requirement) We were not provided with any medicine or supplies. Not even a little starter kit until something came in the mail. Friday My dad was having labored breathing. I called the 212-609-1920 and they advised me to give him some morphine. Ummmm with what you guys don't give us anything. NO INSTRUCTIONS. NOTHING. I had to call 911 - he was unresponsive. He was rushed to the hospital on Friday afternoon and passed away early Saturday morning. My recommendation: DON' T USE THIS SERVICE!!!!! I am going all the way to the top with this complaint. I won't rest until I get proper ethical change with the company. It won't be about money. This is about PRINCIPLE.

Obscenely expensive. Very difficult to contact doctor and found added diagnoses that weren't true…read more Unfortunately my mother was here here during the height of Covid, and they refused to let hospice in, adding to the expense of things, even though the patient was bedridden, incontinent and in poor health. I was glad when my mother was released, as I felt more comfortable with her at home than at this facility, despite my being the primary caregiver.

First of all, All of those beautiful photos on the website are outdated and sadly NOT accurate at…read moreall. My Aunt has been a resident for years. Now that she is ill and requires actual care/help there is NO support. They are beyond understaffed. She has been in very scary situations and when she rings the call button no one comes OR someone comes hours later. She fell once and we called the desk for help and we were told the nurse was on break and it would have to wait until she came back! She has been forced to sit in her feces for extended periods of time bc no one helped her to go to the bathroom. She has been left w/ her oxygen machine unplugged as she couldn't get to it and no one came to help her. We had to call 911 for her because the facility refused to. The facility is very dirty and the oxygen machines are not cleaned. It is inhuman and devastating to see conditions this bad. More importantly my Aunt has to live in fear. Even something as simple as going to the bathroom could be a traumatic , dangerous situation. Very sad.

This was the worse experience I have ever had hiring an aid for my mother. She broke her ankle and…read moreI needed care for her while I was at work. First Olga the owner came to our house and gave us a false impression that everything would be fine. Then she promised a sweet lady would come and help my mother. The next day a big man shows up to my Mothers house and goes into her bedroom; literally scaring her pants off. She was ready to call the police. My mother called me and I called Olga who then sent him home and gave us another care giver. This new caregiver barely did anything, complained, and was a disgrace of a person...let alone a "caregiver". Next day we were promised a new person and a new caregiver came but smelled like drugs and oils. She also stayed on her phone and acted like a rebellious teenager( barely doing any work and expecting to get paid) IF YOU WANT TO HAVE A NORMAL EXPERIENCE WITH A CARE GIVER..AVOID THIS COMPANY AT ALL COSTS!!!

I can't thank Olga enough for all her help in making my mother comfortable in her declining months…read more My mom was a difficult patient, to put it mildly, yet Olga and the aides remained professional, patient and supportive throughout. Would highly recommend SeniCare.

My friend suffered a fall and had to come here for rehab. Check in at the main lobby is fast. The…read morefloors are clean! There is a small bakery that provides visitors with complimentary pastries, sweet treats and coffee. Care quality could be better. My friend had to wait days before getting an ice pack for her swollen hands. Some of the nurses were unkind. During visits I would help her and her elderly roommate. I wouldn't suggest Excel Rehab.

At first, the place seems amazing: clean, friendly staff, consierge, bakery. But two weeks in, you…read morerealize your loved one is sitting or lying down 23+ hours/day, with less than one hour of PT a day, and nothing on weekends, without enough staff, and horrible family communication ....unless the patient is capable and motivated, they are getting weaker. So at week 3 we tried to take our sister out, and they blocked it with every delay tactic they could. Our assessor needed an appointment. One was given, only to arrive and find out they were all busy in a case management meeting (apparently they do this tactic all the time), and the next available appointment was in five more days. Even the MD agreed she should be discharged. She had fallen twice, with no supervision. Several staff members pulled me aside to tell me to get her out of there, she was in danger of breaking another bone. Finally, after forty phone calls (nurses station never available) and threats and emails to the social worker, she was discharged and now has 24 hour care, which is a much better/safer option. I'll never use rehab for her again, and certainly not Excel. This appears to be a business plan to KEEP BEDS FULL. Even if there are better choices for the patient. KEEP YOUR LOVED ONES AWAY!

I wanted to take a moment to write a review, because we are so very grateful for the incredible…read morecare we and our sweet boy received from Dr. Matheson today. Saying goodbye to a beloved family member is never easy, but Peaceful Transitions made it as positive an experience as it could be. Our sweet senior dog had been dealing with some health problems, but when we woke up this morning he was unable to walk and was showing signs of neurological issues. When he didn't improve throughout the morning we were about to take him to the emergency vet as his usual vet is closed on Sunday, but then I saw a listing for Peaceful Transitions and we decided to give them a call. They were so incredibly kind on the phone and even though it was a Sunday and they had a full schedule today, they were able to fit us in only a few hours later. They explained the entire process to us over the phone and answered all of our questions, helped us with planning arrangements for after he passed and we were able to pay our invoice easily online before our appointment . Our little guy always got very nervous at the vet, so having someone come out to the house where he could be comfortable and peaceful in his own environment was a blessing. Dr. Matheson was so kind and extremely patient, he examined our little guy, went over our options with us and reviewed the entire process once we were sure we wanted to move forward. They encouraged us to have a special treat for him and a favorite toy, to help distract him while the doctor got him ready. He never could eat bacon normally as it upset his tummy, but he loved it and was so happy to munch on pieces of it while the doctor got prepped for the procedure. We were able to say goodbye to him as he rested peacefully in his own bed surrounded by his favorite toys and blankets and the people who loved him. After the procedure was completed Dr. Matheson stepped out to allow us some time alone to say goodbye, and then made us a nose and paw print and framed them for us. He transferred him into a basket lined with blankets and let us carry him out to the car, to be with him for his final journey. He was so kind and supportive every step of the way, and we are forever grateful to have had this experience. Our hearts are broken over losing our baby, but this is the only way I would ever want to do this again in the future. No rushing to the vet, no fear for our dog in a strange environment, just love and respectful care as we said goodbye. We were also concerned that the price for in-home euthanasia would be too expensive for us, but it actually was in line with what our vet would have charged, and cheaper than the emergency vet. Thank you again to Dr. Matheson and Peaceful Transitions for making what is a stressful and difficult experience as positive as it could be, and for taking such wonderful care of our little guy and us.

Saying goodbye to my girl was the hardest thing I've had to do, but she got to go out peacefully…read moreand surrounded by everyone that loves her. I couldn't ask for more. Thank you, Dr. Louden, Kristin, and team for helping her transition. For reference, our appointment was supposed to be a week out but she made it out to Brooklyn sooner for us. The fee was $950 ($600 plus $350 travel fee).