I want to Thank the Nurses & Social workers who helped my Husband in our time of need. They All…read morewere so helpful & went over and above for my whole Family. Cindy, Theresa, Lauren,Kelly,Nancy,Maria,Stephanie. Thank You all .

Hospice of Orange and Sullivan counties are one of the worst organizations that I have ever had to…read moreencounter. They are very clever in their approach in finding out your personal and financial information. Don't be fooled by their niceness, it is only a trick to see how much your dying family member is worth then they come in for the big pay day. The home aide that were sent to my home search around in my personal space looking for valuables to steal. They will offer to clean your house on the side and ask not to inform the managers of hospice. Please safe-guard your personal assets in your home and confidential paperwork. If they offer to place a lock-box on your door for easy access, decline and watch them very carefully. Do not divulge any unnecessary details about your financial life or profession, this is one method of seeing how sophisticated the families are before they take advantage.

My wife, Mary spent the last five weeks of her Earthly life at this facility after dealing with…read moremetastatic breast cancer for seven years. The women who hadn't yet taken their final vows, the CNA's took care of my wife with love and respect. They WERE doing God's work. The housekeeping staff, the activity directors and all the volunteers as well. The nurses, not as well but reasonably professional. The administration - Not so much! When my wife expressed a concern she had for her safety I followed the procedure and went to the nurse on duty. NO was her answer. Nothing like this happens. I went to Sister Damien's admissions receptionist, Joann. I heard from her, "DO YOU KNOW WHO YOU'RE TALKING TO?!" Sister Damien told me brusquely everything is fine and my wife was drugged, dreaming or otherwise creating something out of nothing. Sister Stella, the main administrator, listened to what I had to say and did her best to put me off. Not one of these expressed and wish to speak with my wife and I felt that there was NO empathy shown and perhaps little respect. I only saw what appeared to be closing ranks and loyalty to the order (Cult?). The receptionist I can forgive because I know she's a recent convert to the Catholic faith and I have seen that this creates a certain over zealousness in the time after confirmation. The lack of respect and/or empathy by the sisters I find reprehensible though. Another issue was that the nurses would not allow my wife to leave the bed, instead telling her to defecate in place. and they could clean it afterward. They claimed this was a matter of the Foley catheter and that she was a fall risk. I had been my wife's caregiver for several months and was able to get her properly to the toilet. My feeling was that was contrary to the idea of death with dignity. Please understand that this is my opinion based upon my recollection of the events that took place more than three months ago, but I am quite sure I have accurately described the events.

Don't send anyone you love here if Sister Mae is still head nurse. She's evil. She treated my Dad…read morebadly at the end of his life, and punished him for asking for simple things, until he just stopped asking for any help. The aides/staff are great but they are terrified of her. When my Dad's wife stayed 10 minutes past visiting she was not only nasty to her, but later when I visited she told me she was taking the time out of my visit! I could go on forever but it's too upsetting. We complained formally and they SAID they were removing her while an outside investigation is done. I don't know if she's still there but CHECK BEFORE YOU PUT YOUR LOVED ONE IN THERE!

I have been very impressed with everything about Always An Angel Homecare right from the start. The…read moreowner is lovely and came to my Mom's home to meet us. She spent a great deal of time getting to know my mother so she could select just the right caregiver for her. And that she did. My mother didn't want anyone coming to her house and wasn't thrilled with this whole idea, but has now been won over. Her caregiver is extremely reliable, kind, patient, and honest. I would highly recommend this agency to anyone in need of such services.

From the owner: Always An Angel Homecare is a family owned business offering local home care services to seniors in…read moreWestchester County, Putnam County and Dutchess County. If you are looking for a local home health care provider, Always An Angel Homecare is right for you. Our hand picked caregivers for seniors provide a compassionate personal home care service experience. Since 2012, Always An Angel Homecare has been committed to providing an exceptional homecare experience, delivering quality non-medical services with loving-kindness to seniors in the comfort of their homes helping them to lead enhanced, dignified and independent lives. We feel this is not just a business, it's a calling. We take a thoughtful and compassionate approach to all our best practices and decisions looking through the eyes of our hearts. With much thought and care, we hand select the most appropriate senior caregivers available factoring in your loved ones needs. We provide caregivers that drive, staffing as locally as po

The staff is beyond excellent As my wife spent her final…read moredays she was looked after so much, it was obvious the staff did everything and more to keep her comfortable and cared for Little things like music therapy and dog therapy cheered her and made the transition easier The staff also were respectful and helpful to our family I highly recommend the hospice l

I cannot say enough about how amazing Hospice is, and how much they helped my mother and our family…read morewhen we needed help the most. The nurses, aides, advocates and everyone in between are angels from Heaven.

People beware, they take vital signs and leave, and order old used equipment thru companies they…read moreuse in order to place liens on your property if not returned immediately. They never notified the company to pick up the equipment for10months. When they sent a nurses aid, she couldnt do the work, and when i told hospice this, the woman who sent the aid became very defensive, and retaliating. I was very upset with the lack of care and professionalism. In my fathers case, they ordered a bunch of old equipment that was not needed and then the company sends huge bills for thousands of dollars, and make threats to place liens on bank accounts and property....what a scam. Never in my whole life have i Experienced such a terrible organization that had ties with another company where they order used medical equipment without any concent or authorization on equipment that was old and not required, yet hospice ordered it and then we get hit with insane bills and threats of liens when there was clearly no reason to send this stuff in the first place by hospice. Then hospice left right afterwards and the equipment was never picked up for over 10 months and both organizations failed to or intentionally left this equipment in order to run up a huge bill without any notice of any issues regarding payments or understanding of what was going on up until now. The same used type of equipment can be found on ebay for anywhere between 10 to 100 bucks or less....what a scam.

I can not say enough about the wonderful things about the services we received as my grandmother…read moretransitioned into the next stage of life. The nursing staff (specifically Barbara) was superb, from home set-up to medication questions they were there for us 24/7. If it had not been for them she would have passed alone in a facility with no family around her. Losing someone is hard enough and they make it just the tiniest bit easier. Thank you!!

Amazing staff and services! They walked me through the entire process of receiving home care for…read moreboth my parents and we couldn't be more happier. Everyone at Always Caring including their Caregivers are compassionate, kind and attentive. Thank you for giving our family peace of mind.

From the owner: Always Caring of Connecticut provides senior care services, including non medical home care,…read moreAlzheimer's care, companionship, elder care, and more. Our home care services are available in Westport, Greenwich, Ridgefield, Darien, Fairfield, Wilton, Stamford, New Canaan, Branford, Guilford, Madison, Brookfield, Easton, Redding, Rowayton, Shelton, Southbury, Southport, Trumbull, Weston, CT, and throughout other communities across the state of Connecticut by request. Always Caring of Connecticut provides care for clients with a range of health issues, matching them up with the seasoned caregiver who can best assist them. Call for complimentary homecare assessment today! 203-557-4355.

Patient , knowledgeable and professional group . What a blessing! Highly recommend . Pbread more

Stay away from their palliative program, after doing an intake, being a palliative program patient…read morenow for several years with a dr who is retiring, this program just ghosted me and left me hanging. They do not return calls as promised, and are not equipped to be doing palliative care outside of the hospice work they do. Their nurses know better than The Hospital For Special Surgery, neurology at Westchester Med, my present palliative/hospice Dr and my primary Dr and deemed me not a palliative patient, but...the problem was they refused to call and tell me! They just ghosted me. Very cruel and unprofessional practice. The public needs to be warned about their palliative program they started, it is cruel in the way it practices. Public, be warned.

Rather than a personalized experience tailored to treating my loved one as is required & promised,…read moreI had to constantly argue that their one size fits all approach is not only inappropriate for my family member, but would would damage them. It was also damaging me with the stress of arguing to get proper care, which made the patient sicker watching how I was getting more and more distressed at the difficulties--my family member felt more a burden than when I cared for them without help which breaks my heart. The opposite of how I thought things would go. I went in with hope, relief that I would have back up. We left their home-based hospice after more than a month--and before getting the type of care they promise in their publications and media posts. If you just want morphine, this place will work out fine. If you don't like them charging thousands to Medicare while not treating your family member right, then look elsewhere--try home health care instead of hospice--seeing as how we have very little choices here for hospice care.

I waited a month after my mother's passing to write this review so I could have some distance and…read moreperspective from the events. I contracted with Alvita to care for my mother during the last two months of her life after she was injured in a fall. I paid for 24 hour home care seven days a week. Other than Fabienne, I found the caregivers sorely lacking in the most basic of qualities such as companionship and emotional support. Also, other than Fabienne, the one on one care for which they were hired (toileting, hygiene assistance, dressing, grooming, feeding, etc) was mostly delegated by them to the staff at the assisted living facility where my mother resided, which negated the whole point of hiring them in the first place. Chronic lateness was also the norm. Most arrived 10-20 minutes late for the start of the night shift The night shift crew was especially problematic. In addition to generally not performing the basic tasks for which they were hired ("it's not my job" was the common refrain, even though it literally was their job), they often did not even stay in the same room as my mother who was a fall risk. Some slept on the sofa in the living room during the night shift, some spent the night shift doing schoolwork in a separate room, and some spent hours of the night shift on their phone in the hallway outside of the apartment. The complaints became so numerous from the staff at the assisted living facility and from the hospice nurses that I eventually had to change agencies for the night shift. Three of the low points during the Alvita night shift require special mention. (1) There was the night that my mother sat in her own feces for the entirety of the night. When Hospice arrived in the morning, the waste was dry and hard and had been there all night, despite a 12 hour Alvita shift. (2) Many nights, my mother was put to bed at 7 PM for convenience sake without any social interaction or kindness on the part of the aide. (3) My mother suffered a skin tear on her arm the night after I complained about the aides sleeping on the job. I was told that she injured herself, but there are no witnesses other than the Alvita aide involved. On the opposite end of the spectrum is Fabienne. She was the primary Alvita daytime aide for my mother. Fabienne went above and beyond the call of duty. She exuded kindness and compassion. She took the utmost care of my mother and treated her with dignity and respect. When Fabienne was on the job, the staff at the assisted living facility and the hospice staff took a break because everyone knew that she had everything under control. This is the level of care advertised by Alvita and the level of care that I paid for, but only Fabienne met the mark. Not only did she meet expectations, but she blew everyone away with her level of care.

My grandfather received such amazing care from Alvita. From the very start, everyone from Alvita…read morewas so compassionate during this difficult time for my family. From the liaison to our home health aide, the care was outstanding. The communication between my family and Alvita was top notch and we knew everything happening every step of the way. The staff at Alvita is what truly makes this company so special. I highly recommend!

I have been to Sky View seven times with various issues. I won't go to any other facility. The…read morecare I received was top notch. The physical therapy I received was given daily, even on weekends. Every staff member was polite and accommodating. Rooms are clean and comfortable. The view of the river is seen from every room, the boats that go by are fascinating. If you need rehab for any reason, consider Sky View.

We've been affiliated with SkyView for nearly five years - for our Mom. Giving this 4 stars…read morebecause knowing that Mom wanted to be here AND appeared happy/content makes me the same, for the most part. There are great, good, and fair workers in all facilities. No facility is perfect. Knew names of 2 nurses that stood out for their professionalism and care : Edguardo (4th floor)and Renee(3rd floor) RN Joanne appeared to act better than the others but was actually the worst - spoke to visitors with an attitude. She took away from the decent image I took Sky View for. CNAs did the best they could with the staff that they had each day. Seemed to exhibit comradeship. Food was well prepared -- Dining Room staff is scarce. Took nearly 1 1/2hrs to have 80+ y.o wait for their full lunch. Have entertainment/patio BBQs/ "gardening" using an elevated window box - holiday parties(those are actually impressive and memorable to spend with your loved one) Won't say I wouldn't recommend, but like ANY Nursing Home, yes it's a Nursing Home, you have to do your homework and be ahead in the know at all times with what occurs.