I experienced excellent care and rehabilitation service following my total left knee replacement…read more The PT and OT staff worked wonders in a just one week for me, enabling me to return to my home for recovery.

Excellent physical therapy team in a first rate, fully equipped, facility, conveniently located in…read moreRhinebeck, Dutchess County, New York.

Interesting how my prior review was removed. So here it is again - quick synopsis. I went recently…read morehaving moved into the area and I needed a physician to renew on a thyroid prescription. I had been off of my med after 30+ years for the first time due to a recent move and needing a new medical office. Prior to even examining me it was noticed I was "foggy" thinking which was due to stopping my med cold turkey after 3 decades. Prior to even examining me fully the PA i saw contacted the DMV for medical review and had my license medically suspended, leaving me isolated without a car; a 75 yo woman living alone. I had to physically move back to Long Island and am staying with family until I can work this all out. Meanwhile, all my clothes and papers and personal belongings are hours away and I continue to pay rent when I cannot go back on my own without a car. Looking for an attorney to help me through. Last thing i needed as a senior for sure....

The Center of Health is amazing! They have a fantastic chiropractor, physical therapist, and…read moremassage therapist. They even take insurance. These staff are the best of the best! My entire family has been going to this place for about 15 years and they have all helped us so much.

Fantastic medical center- the receptionists are awesome and Dr. Ramaswami is excellent. A very…read moreclean, professionally run place with both staff and the doctor taking a genuine interest in helping you. I don't know why this place didn't have a Yelp listing before, but it will now and if it comes up in your search options, I highly recommend this doctor's office.

Horrible - they would not renew my 30+ years script on a thyroid med. Led to all sorts of…read morecomplications. Long story short - don't go here. I had to find a new health center and thankfully there was one within driving distance.

My father in law is recuperating here after a partial hip replacement! Excellent care and physical…read moretherapy! Wonderful attentive staff and a warm and comfortable home feel! Highly recommend this health care center more than others around in area! Compassionate care at its finest!! Thank you!! (My mother in law had a great experience in here as well) Thank you!

We recently visited a relative receiving palliative hospice care there (they have many levels of…read moreservice, btw). We did not tour the building, but what we saw of the facility and staff was reassuring. Protocols were clear; PPEs were provided and hand sanitizer was just steps away from every location. The rooms were bright and cheerful and the all areas that we saw were tidy and smelled clean. Our relative's room and bed were fresh looking and it appeared that good care was being taken.

Very accurate and accommodating with the service, had a MRI and ultrasound. They helped fix a…read morescheduling mixup with compassionate service.

Nightmare! DO NOT GO…read moreHERE IF YOU HAVE NO FAULT INSURANCE. Their service is great, their billing is a nightmare. You will end up in collections. ANYWHERE BUT HERE. I could give you the whole shaggy dog story. Suffices to say that Lenox outsourced their billing to a company offshore. There is no way to get the bill paid by insurance. After 5 months of phoning and walking through their mess, I am now in collections.

My uncle was well-cared for and the entire staff was great. They were kind and considerate of his…read moreneeds. He'll miss everyone!

Certain staff are amazing. Sean the nurse manager, aides Addy and Loretta are super sweet. They are…read moreunder staffed which means they hire outside help. These people are horrendous. Make sure you keep up with your loved ones care and advocate on their behalf. Also make sure you when you are discharged ALL papers are correct and you have any at home services set up. Some nurses were horrendous and rude. Not sure why they want to work as LPN's if they are so miserable.

Great place for physical therapy!…read more Clean, nice and personal attention. So glad my friends told me to try it out as I was on the verge of going to another much busier and more generic place in Kingston. I've been working with James for a few sessions now and he's very knowledgeable, patient and kind. He takes the time and also has really good massage skills. Katie, the Receptionist is very nice and responsive also. Certainly recommend.

Great therapists with good follow up on exercises. Front desk is solid and insurance details…read morehandled well. Highly recommend.

I was having balance issues and my doctor referred me to Kingston Physical Therapy & Sports Rehab…read more Therapy began about 10 weeks ago. First of all, PLENTY of parking in the Hannaford Plaza shopping location. Dedicated spaces with signage for Physical Therapy clients just steps from the front doors. When you walk in you're greeted by a receptionist who asks your name and the Physical Therapist you will be working with that day. There are a number of therapists and, based on your needs, one of them will be YOURS for the entirety of the course of treatment. I was fortunate to be assigned to Dr Sarah Prizzia. She's well educated in all things muscular and skeletal and extremely personable. I had fallen from a step ladder, landing flat on my buttocks. I was in pain because I had compressed one of my lower vertebrae on my spine as a consequence of the fall. The muscles in my abdomen, buttocks and each leg needed to be loosed up - stretched - in order to strengthen and coordinate those muscles used to walk steadily, safely and support my body. My goal was to feel that I could stand, walk and climb steps with confidence and stability. Today, I feel SO MUCH BETTER. Dr Prizzia gave me several printed pages intermittently during my 10 weeks so I can continue with the same exercises at home. Maintaining what we accomplished together with her guidance is essential to stay healthy and limber. My sessions were approximately 45 minutes long. I felt stronger with each visit. Yesterday, I traveled to NYC by Metro North and MTA subway with lots of walking, stair climbing, navigating busy street . At one point I realized, I was ambulatory without a cane and pain free. Yes, I was tired when I got home but pleasantly surprised that trip had been precarious, slower and painful 10 weeks earlier and yesterday it was a joy! Thank you, Dr. Prizzia, Kim and the support staff for their professionalism and commitment to a positive experience for all Patients. Excellent!

Good customer service has the following: - Treating…read morecustomers with respect, politeness, empathy and understanding, even in challenging situations. - Actively listening to their needs - Providing prompt, effective, and personalized solutions to their issues - Aiming for a positive and satisfying experience, trying to see things from the customer's perspective. After getting a very expensive broken hand surgery, being in a cast for two months, and then driving an hour to my first physical therapy appointment here, here's the conversation that ensued: Receptionist #1: Do you have your prescription? Me: Oh! I didn't know I needed one. I have all my records from the surgery right here. Hand Therapist: I can't touch you without a prescription. Me: Oh shoot, I didn't realize. I wish that had been made more clear on the phone. Hand Therapist: (explains why she can't touch me without prescription) (At this point, random Receptionist #2 walks over and interrupts like Gollum) Receptionist #2: (Shaming) I did make it clear to you on the phone. I talked to you. Me: Wow, you just popped out of noowhere. Receptionist #2: (Irate, defensive) I did make it clear to you. Me: I'm going to just keep talking to these two because at least they're nice. Hand Therapist: (adding fire to the flames, huffily) Well, we're alllll nice. And it devolved from there. Learn some customer service, people. You just lost a paying customer for literally nooo reason other than you have no training in customer service. You offered no solutions, belittled, condescended, argued and shot back defensively. Smile, be nice, empathize, and the customer is always right.