I looked for several places that clean silk carpets in Cuyahoga and surrounding counties. Oriental…read moreRugs had the best ratings, even though it took almost an hour to get there from the west side. Nadeem offers superior customer service. He told me all about my carpet and told me that it didn't need cleaning. He took delight in describing its features and validated its quality. I have never met such a knowledgeable and forthright person in any store - anywhere. I took the time to browse their inventory, and he showed me the highlights of their inventory. It's uplifting to go into a business establishment and come out feeling like you have been treated well and taken care of.

We were rug shopping yesterday and stopped in. The rugs are beautiful and priced fairly. Nadeem…read morehelped us and was friendly and knowledgeable. We ended up going in a different direction but not because of any failure on the store's part. My only complaint is that when we arrived, the door was locked even though it was during open hours. We knocked, and Nadeem let us in. Afterward, we went across the street for some coffee and saw another couple trying to go in, but Nadeem had already left. So if you want to see what they have, you might want to call first.

Just purchased a recliner and a recliner couch both delivered as promised same day…read moredelivery.Salesman Jason was very professional and courteous to our needs and concerns. would highly recommend this store to anyone looking for furniture and a smile..will be doing business with this store again. Mike and Sue LeBlanc Munroe Falls

Lower prices we are not rich. Good selection but who could afford it. You can't service customers…read moreif they can't afford your product.

I was looking for a small rug for my Rental home in Cleveland. This is by far the Best rug store in…read moretown I visited. Mr. Shah was best to help us out to find the right rug for us. Prices were fair and reasonable. Not a fancy rug store but worth going . Mr shah told us he will be closed for summer most of the time in June or July.

Went twice to ask about a remnant on red. Red is a special order. The dimensions of my rug would…read moreneed to be special ordered. That was more money than I wanted to spend. Staff was very helpful. They spent time going through sample books to find red.

I think for this review I will let the pictures do the talking…read more The only thing I can add is great customer service and it was a non painful experience.

This is the store that you could get lost in and not in a bad way. This store is the type that you…read morewill buy stuff that you didn't even realize you needed until you seen it the different gadgets and things that they have to accommodate your household needs and wants is amazing. I recommend anybody to go to the store because it's set up really nicely in the things that they have a really nice in my opinion it's a bit pricey so make sure that you are aware of that before you go in because once you're in there you're definitely going to want to shop.

Just like all other Bed Bath & Beyonds. I can't complain. Fast, friendly service with decent…read moreprices for what they sell. It's a tad expensive depending on what you buy, but you get what you pay for. I've never had a product fail on me. I bought towels here 10 years ago and I only now need to replace them. I bought towels at Walmart and had to replace them within 2 months. AGAIN, YOU GET WHAT YOU PAY FOR!

Today for the first time I visited Rug Gallery and totally amazed with the selection they have…read more They have all mystic flavors from Iran and Turkey beside the Modern selections. I felt that I am moving back in time machine and living in the palaces of Ispahan or Istanbul. Eventually I chose the one I liked the most. Store manager and the salesman were truly welcoming, helpful and resourceful. I believe, that I will visit Rug Gallery again very soon.

Amazing customer service. They gave us a discount since this is the second rug that we have…read morepurchased from them,also purchased a display couch.10/10 definitely recommend. Also great prices.

We opted to visit Rashid's yesterday based on what we read on their website. Family-owned with a…read morefocus on retail, along with repair and cleaning. We were in search of a rug for our living room. The third generation owner, Jerome, was incredibly knowledgeable and helpful. We looked at a couple dozen rugs from Iran, Pakistan, India, China, and Afghanistan. We did this after Jerome explained how the rugs were made on the display loom. He was incredibly patient as we slowly eliminated rugs to a final two, and decided to buy both. We actually bought a small third at the very end. His selection is incredible. Color palette and sizes run the gamut. A few older carpets are available, and are priced accordingly. He carries mostly hand knotted and a few machine made. The prices were highly competitive and Jerome was excited to offer a good deal without being asked. We also brought in an antique hand loomed rug to see if he could repair a few fringed edges and clean it. He explained the repair process and showed us his impressive cleaning area, wringing machine, and drying rooms. His quote was a great deal and we hope to pick our rug up in a few weeks. You can tell by the number of large rugs in the back there for cleaning that he is reputable. We had a great experience. And, we highly recommend.

From the owner: Specializing In Oriental Rug Washing & Repair…read more A family owned & operated business for over 123 years with one of the largest rug inventory in the area. We carry most all sizes & colors in stock! The business is currently owned by Jerome J. Rashid, the third generation, specializing in Oriental rug washing, repairs & sales since 1896. Rashid's has been selling the finest Authentic Hand-Knotted Rugs for over 123 Years. We have employees with over 40 years of experience in Oriental Rug sales; new and used.

Carpet was installed and the guys were great (moving furniture etc). The seams not so muchread more

If I could, I would give zero stars. This place is awful! The prices were outrageous! Once they had…read moremy money, there was no customer service. The measurements were off causing seams in the middle of a room. I regulary have to tap nails down with a rubber mallet to avoid injury. The installers were so rude! They blamed me multiple times for mis-measurements done by their company. They were also bad-mouthing the owners, measurers and every one else including me. They had their music blaring the whole time. They spoke obnoxiously loud as to talk over the music. When I called to complain, one of the owners defended the installers treatment of me and their poor work. I regret ever walking into Waxman's Carpet!

I've known this place was in Grandview since I moved back, but since I didn't need a rug, I didn't…read moreever go in. It is surprisingly big, and they are a serious operation. Up front is the sales gallery. Didn't stay long, because we were in for cleaning, but there were a lot of options and the ones I saw were really lovely. Head round the back for cleaning. Pull right up to the door for load and unload. I went twice and there was a line both times! I never considered how many people here have area rugs for cleaning. They'll do all sizes. It takes about 2 weeks to turn around (not entirely certain why people are surprised by this....). If you drop your rugs off, you get 20% off the standard price. If you don't have a big enough vehicle, they'll do pick up and drop off for you, but aren't available same day. They offer several levels of cleaning depending on how clean/dirty you think your rugs are. Drop off and pick up were quick. I haven't unrolled the rugs yet (packed for moving), but I was pleased with the process, and, frankly, impressed with the size of the operation.

Great customer service. They did a wonderful job cleaning and performing a minor repair on my 60+…read moreyears old Persian rug. Would recommend.

I bought two rugs from them. Both are beautiful and match perfect with my decor. One was a custom…read morecolor order and can't believe how great it turned out. It took awhile to receive but still was delivered in their timeline. Professional staff and very helpful.

Enormous selection, and Adam and his wife are tremendous in helping navigate through all of the…read moreoptions and find the ones best for your space. They are very patient and knowledgeable and have excellent taste.