Last month, I ordered a pair of boots from this company, called The Dean. When the order arrived,…read moreand I opened the box, there was a completely different pair of boots inside - different color, different style, different height, different, toe-box, etc. I contacted customer service to return them and was told by someone named Elle (possibly AI) that I would get a full refund and would not be charged shipping and handling because they made a mistake and sent me the wrong pair. I proceeded with my return and once the refund was issued, they withheld close to $20 for. " handling." I contacted customer service again in an attempt to get the remainder of my refund. Once again, "Elle" told me she was sorry for my experience, but the order was closed out, and there was nothing she could do. If someone orders an item and decides to return it of their own accord, I believe it's reasonable for that person to pay for shipping and handling. However, if someone places an order and the company does not fulfill that order in any way/shape or form, the ethical thing is for the company to offer a full refund minus shipping and handling charges. Based on my experience and their unethical practices, I will never do business with this company again. They are essentially trying to make me pay for a product I never received. Completely unethical and disappointing.

The service is absolutely amazing and so is the selection and the value is as well as the service.read more

Ordered an item online to pick up at local store. Never received email or text about item It shows…read moreup in my orders but can not find it called Cust Ser on hold for over an hour no one ever picked up the call guess they dont want my 600.00 dollars?

tractor supply has the worse customer service of any company I've done business with in Myrtle…read moreBeach in the past 40 years. I bought a well pump (County Line their own brand) in January and it died in May. I tried to return it to the store with the receipt and paperwork in the original box only to be told that they have a 30 day return policy. They do not stand behind their own brand. Now I'm stuck with a $500 boat anchor unless I go through the warranty process which read like a big screw you.

Great service amazing products easy to get ahold of and order what is needed and my products I need…read moreget delivered which is amazing.

If you live in Marion County, this is definitely your best option for seed, feed, fertilizer, and…read morechicks. Everyone here is friendly and knowledgeable. Pricing is competitive and usually lower than their competitors.

I've not used their services, only been there to shop and it's nice. Clean store, smaller than I'm…read moreused to but that's ok! The people are very nice as well. Recommended!

Took my 2 dogs for a nail trim with the Grooming department. Excellent service and affordable. The…read morestore is clean and well organized. Everyone is super friendly and knowledgeable. So happy they opened close to home. My boys had a great time browsing the aisles.