*PUSHES PEOPLE TO COME IN WHEN RUNNING FEVERS - DO NOT COME IF YOU DON'T WANT TO GET SICK!*…read more Office staff will bill people who don't show up for their appointments when sick, even if they are running fevers (as they did for us). Otherwise the sick patients have to face an irrefutable bill. We were billed $50 because my wife woke up running a fever shortly after I had to cancel because I had gotten sick. Logical no-show cancellations make sense of course. But forcing people to come into the office while running fevers, and back-to-back family illness (which makes sense given we live together that we would catch from each other)? If you or someone in your household gets sick on an appointment day, know that you will be billed! And when you're in the office, know that the other patients might be coming in while sick, as they will be billed if they don't show up. We had chosen Heinecke Family Dentistry because they were not a big chain and seemed genuinely family-run. After spending several thousand dollars on extensive dental work out of pocket, they drew a hard line that we pay another $50 for getting sick, or never come back. The worst part is the duplicity of seemingly like a genuine and compassionate place, but actually have no issue tossing out two patients who have been coming for years for not coming in when sick. Thankfully we found another family-owned dentist office where we don't have to worry that other patients will be coming in while running fevers under threats of fees if they no-show for illness. Do NOT recommend.

Myself and my wife have been going here for years. My most recent cleaning visit resulted in damage…read moreto my repaired tooth. I did not even realize it until I got home and looked in the mirror. In hindsight I should have been tipped off when I was rushed out without even seeing the dentist. Pain cold distant experience that left me mutilated.

These guys continue to do amazing work…read more I was new to town and had gotten behind on needed dental care I have completed 4 visits for various issues and am well on my way to what I would call perfect dental care improving my overall health and quality of life These people are good Friendly Fair prices

I rarely leave negative reviews, especially because my first appointment with Dr. Ledger was…read moreexcellent. He was warm, friendly, and made me feel completely at ease. Going into my first filling, I actually felt confident because of how positive that initial experience had been. Unfortunately, today's appointment was the complete opposite. From the moment he walked into the room, he was cold and dismissive. I tried to joke that I wasn't ready yet, hoping to ease my nerves, but he didn't respond. I reminded him that I get very shaky from local anesthetic, and instead of offering reassurance, he said, "You've had a lot of dental work. This is all we've got. You'll be fine." During the procedure, he placed and tightened the thin metal matrix band around my tooth. As soon as it was tightened, I could clearly feel it digging and stabbing into my gum line. This wasn't pressure--it was sharp, localized pain exactly where the band was pressing against my gum. I told him I was in pain, but he argued that it was "just pressure." No, it was pain. I tried to explain that it genuinely hurt, but he became irritated and told me there was nothing he could do about it. The pain continued the entire time the band was in place. At that point, I stopped saying anything and just lay there with tears running down into my ears while he continued working. His incredibly kind assistant quietly wiped away my tears and showed me more compassion than the person performing the procedure. After the anesthetic wore off, my gum remained sore, and I now have a cut along my gum line. After the procedure, instead of apologizing or acknowledging that I had a painful experience, Dr. Ledger asked if I had generalized anxiety. I told him no. It felt like he was trying to blame my reaction on anxiety instead of accepting that I had repeatedly told him I was in pain. I told him I would never come back. His response was, "Really? Wow." He then walked out of the room repeating, "Wooow." I want to be very clear that every other member of the office was wonderful. The front desk staff, hygienist, and assistant were all kind, compassionate, and professional. They deserve five stars. I genuinely feel bad that they have to work with what can only be described as a Dr. Jekyll and Mr. Hyde personality. I know Dr. Ledger personally responds to his reviews, so I'll say this directly: Do better. Patients shouldn't have to argue with their dentist about whether they're feeling pain. If a patient tells you something hurts, listen. Even if there's no alternative, empathy costs nothing. No one should leave a routine filling appointment in tears, be left with an injured gum, and then have their experience dismissed as anxiety. I told you from the very beginning that I was uncomfortable and afraid of dental work. Instead of helping me through that, you made one of my biggest fears come true.

High pressure sales tactics to get you to do a deep cleaning. Promising that it will not cost you…read moreanything, your insurance will cover the full cost only to get a $400 bill about a month later. Stay as far away as you can.

this is the first dentist in almost 7 years that I actually don't mind going to. She listens. She…read moredoesn't rush you. You can tell she's compassionate and

I have been a patient of this practice for 8 yrs. I worked in the dental field for 30 yrs. as an…read moreassistant and office mgr. This office is friendly, well run, my crowns have fit perfectly when they have been needed. They adapt to whatever my needs have been. The hygienist, Jaime, is wonderful. Love this practice.

I called the office on Wednesday to set up a new patient visit & cleaning. Received an appointment…read morefor the following afternoon with Katelyn. Katelyn was thorough, kind, professional, friendly & welcoming. We relocated last year, but I was traveling back to Atlanta for dental appointments. Replacing my dentist was not something I wanted to do & is a high bar to beat, but this office met the challenge. Next cleaning scheduled. New to the area? I recommend this office!!! Very accommodating & welcoming!!

I'm a disabled veteran with PTSD and no insurance. The VA never even acknowledged my dental…read morerequest. I'm also terrified of dentists due to some childhood incidents and haven't been to one since 2006. In about 2018 ish Heineke pulled a broken tooth at a very fair rate and helped me when the VA wouldn't. The staff there were phenomenal and took the time to hear my concerns and go through half of their Novocain supply (Probably) because I don't numb up as I should. They did a great job and put me at ease which is saying something. Currently I am trying to get the VA to send me there for new issues. It's rare for me to have a great experience in any health/Medical fields but they pulled it off.

I saw Dr. Heinecke for an annual exam recently. The hygienist did her cleaning job and then went…read moreto get the dentist. Dr. Heinecke entered the room from behind me, no welcome, no introduction, just stuck his fingers in my mouth and left. The whole exam lasted less than 15 seconds and he said nothing to me. I'm not impressed and will never return. If this guy bills the insurance for a complete exam, then this is health care fraud.

Dr. Steinkamp is unquestionably the best dentist I could possibly recommend to anyone. I have known…read morehim and some of his staff for over twenty years. Dr. Steinkamp will gladly take the time necessary to explain any procedure you need and why you need it. There is no such thing as a stupid question you could ask in his office, I believe. He has performed multiple procedures on my teeth over the years, and never have I had any pain to speak of during those. He has even seen me on impossibly short notice for a painful broken tooth when I had thought I would have to be in pain for a few days, he made time to help me that same day! I do not believe many other dentists would go out of their way to help patients as he does. Make Brooksville Dental Associates your first and only choice for dental treatment.

Dr. Steinkamp is just awesome! Took me in soon and they all cared well. Did filling root canal,…read morecleaning.... Just wonderful office.

Dr. Setlur & staff were so very kind & compassionate! Dr. Setlur was very gentle, and the staff was…read morehelpful. I had my wisdom teeth pulled, and I was a nervous wreck! But the staff surely put me to ease with their kind words. After the procedure when checking out, the doctor came up to the receptionist and told her since my teeth weren't in too bad of shape, to take out a discount. I highly appreciated the compassion at Dr. Setlur's and will recommend anyone else who is in need of dental care.

Damaged a nerve causing Trigeminal Neuralgia and offered no solutions or offers to help! Should…read morehave gone to Morgan and Morgan. I was given insufficient anesthetic for abscessed tooth and he continued drilling until I thought I was going to die. Should have sent me to the hospital. Worst dentist I have ever been to! Terrible bed side (chair side) manner. The only person who was friendly was a receptionist who is no longer there. My advice, go elsewhere you do have options!

Giving 1 star because ZERO stars isn't an option. I had a failing crown. Went in to have it…read moreeither replaced or repaired. I think the dentist was on drugs, he acted like he had no clue as to what to do. He decided I needed it removed and would have to prepare the site for an implant, would have to do surgery and add cadaver bone because I had "failing bone". THEN 10 minutes later he came back in with an assistant and told me I could have an imediate implant done but I'd have to pay out of pocket to the tune of about $9000.00. I said no. Then the assistant reminded him that they couldn't do the same day implant because of my previous diagnosis (about 10 minutes previous to this conversation) and he looked stunned. Then mumbled something to the effect of "oh, ok" and said to prepare the site for the cadaver bone surgery. I decided that enough was enough. I told him to not bother. I left. They said they'd still have to charge me for the procedure. I said "good luck" and left. Seriously, I truly believe he was taking drugs or was drunk. Can't prove it, but wow -- just WOW! Horrible experience. Went to a different dentist the following week and they fixed the crown. No surgery needed.