this was about the worst and most unprofessional service you could get:
my mother is an inexperienced user and bought a new macbook. all she wanted was to transfer her old data from her time machine backup and called conserve in berlin.
the guy came and the first thing he did was to UNISNTALL Snow Leopard and install Leopard, which immediately leed to several hardware components not working. He then charged 250 euro !! to remove this agin and basically put it back into factory conditoions.
He tehn partitioned the harddrive into 2 partitions, without asking or any reason and REFUSED to remove these partitions without charge, even after several demands. He claims that two partitions are still standard even on a SL Mac, and even if the user explicitly doesnt want them.
He further used a random short name for the user account without agreeing on this name with his customer (well knwoing how difficult it is to change the short name).
absolute ridicolous service !! read more