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    Conquer Ninja

    4.5 (8 reviews)

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    A group of children and an adult are climbing a sloped indoor rock wall with colorful holds, supervised by an instructor.

    Best gym in this city. Coaches are experienced and know how to motivate each child. Adult class is a blast! New equipment, fair prices, multiple class schedule options.

    An indoor ninja obstacle course features blue mats, climbing structures, and hanging rings, with children and adults engaging in activities.

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    4 months ago

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    28 days ago

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    6 months ago

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    7 months ago

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    5 months ago

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    1 year ago

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    1 year ago

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    Mountainside Fitness Gilbert - Exterior

    Mountainside Fitness Gilbert

    (264 reviews)

    5 Star rating doesn't seem high enough for this review. We…read morehad a slight issue but because of Shad Andreas (the new personal training manager) top-notch customer service skills, fast thinking and his constant communication with me, he came through with flying colors and I was totally satisfied and happy with the outcome. Shad worked hard to make things right and it showed, very much appreciated. What a fantastic decision to transfer him to this facility in Gilbert to "fix" things, he definitely is in the right spot and will go far. During my dealings with Shad last week, I dealt with numerous others that definitely deserve recognition for their patience, helpfulness and just being kind over the phone. Chase was the one answering the phone and wanting to help, good listener and never just transferred me to get me off his line, he truly wanted to make sure I got to the right person. Andrew, the assistant manager is also in the right position, he truly is there to serve MountainSide's customers. Last but not least is Chandler the manager, talk about making things happen for the good of the customers and the follow up is amazing, something you don't find anymore. Tom Hatten, owner of Mountain Side Fitness really has alot of great people at the Gilbert Location he can be proud of. THANK YOU to everyone and thanks to Tom for MSF, great facility !! (The Gilbert location has amazing up to date equipment and can be a model fitness centers for others)

    I've been a member at Mountainside Fitness in Gilbert for about a year and a half, and…read moreunfortunately my last experience was disappointing enough that I canceled my membership. One morning I was taking my 2-year-old to the Kid Zone when he urgently needed to use the restroom. We were clearly in a rush, but the front desk employee stopped me and insisted I scan a QR code before letting us pass. The interaction felt unnecessarily strict and passive-aggressive. If I didn't have a membership, I wouldn't even be able to use the Kid Zone, so the situation could have been handled with a little more understanding given that I was trying to help my child get to the restroom. What made the experience worse was the tone. It felt like a scene was made in front of my child over something that could have been handled calmly and quickly. For a gym that charges close to $50 a month, I would expect a higher level of customer service and basic courtesy. I spoke with someone at the register afterward and was told the manager would be informed, but it has been over two weeks and I haven't received any follow-up or apology. Between that experience and the already high membership price (especially considering the sauna often smells unpleasant), I decided to cancel my membership. I'm very disappointed and will be going to a different gym moving forward. Unfortunately, I can't recommend this location based on my experience.

    Mountainside Fitness Chandler Ocotillo

    Mountainside Fitness Chandler Ocotillo

    (158 reviews)

    Getting a membership at Mountainside was a really good experience thanks to DJ. He went out of his…read moreway to help me and made everything simple to understand. Super respectful, easy to talk to, and just overall a genuine person. Definitely made me feel comfortable getting started here.

    I joined Mountainside Fitness excited by the story. Friendly staff. Smiles. Free towels. Community…read morefirst. That story falls apart fast. I hopped on a Precor treadmill and tried to connect my iPhone. No luck. I asked staff on the floor if there was an app. No one knew. I went home and did a quick Google search. Precor uses the Preva app. Downloaded it. The app immediately asked for a club code. I called the Chandler location. Spoke with two people. Neither knew what I was talking about. I called two other locations. Same result. I finally spoke with an assistant manager. They checked with the general manager. Still no answer. Not a single person knew that Precor even has its own app. That alone was surprising. What happened next was worse. The assistant manager told me to call corporate. I did. The person who answered had clear attitude, no answers, and no idea who could help. I was then given the phone number for a local Precor sales rep. That is not a support experience. That is a handoff. I am writing this from two perspectives. 1) As a club member, this was frustrating and disappointing. 2)As a business consultant, this is exactly the kind of frontline failure I would escalate to ownership. You promote premium equipment, but your staff is not trained on basic features members actually use. You promote friendliness, but the experience felt indifferent, plus corporate attitude. You promote community, but new members are left to figure things out on their own. Mountainside Fitness started with smiles and towels. Somewhere along the way, the smiles stopped meaning much. (P.S. gave two stars because the physical gym is nice, equipment is good. But then again, that is the entry level expectation that every decent gym has. Customer service is the differentiator)

    MAX Fitness Solutions

    MAX Fitness Solutions

    (2 reviews)

    I found Max Fitness Solutions on Thumbtack back in March. I am a 50 year old male who weighed 317…read morelbs. and I'd never worked out before. I have lost almost 40 lbs and several inches. I am getting closer to my goals because Max knows just how to push me. I knew the first time I met him that he was the right trainer for me. He pushed me, but in an encouraging way. Max is an amazing Teacher and Mentor and Person. He is also patient and accommodating. When I have questions, he takes the time to give me a complete answer any time. He is always just a phone call or text or email away. You won't be sorry when you hire Max.

    I've been in and out of weight training/exercise programs over the past 20 years and it just…read moredoesn't get any better than this. I am now in my early forties and I was finding that I didn't have the motivation or desire to hit the gym. Losing weight and staying trim has become more difficult than when I was 25, so it's been easy to become discouraged. I needed some help. A couple months ago I found Max on Thumbtack and noticed he was getting a lot of great reviews. I decided to meet with him for a consultation and I am now one of his regular loyal clients. Max's workouts are fun, never repetitive, and are completely tailored to my personal goals. He's really down to earth and has a great sense of humor (expect to actually laugh and have a good time while working out). The best part is he's helped me adjust my daily diet and I actually get to eat MORE than I used to and I'm still losing weight, gaining muscle, and having more energy. Can't beat that.

    Conquer Ninja - sports_clubs - Updated May 2026

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