for me this company has always provided good service and prices competitive with big box stores…read more easy to get material either by pickup at one of their stores (i use alton and orange city stores) or delivery great guys! great company!

We took our lawn mower there because we had a flat tire and asked them to fix the tire as well as…read morecheck everything over to make sure it was ready to go for the summer. We were told it would only take a few days. A few days turned into a week and my husband couldn't get ahold of anyone to get a time frame, cost estimate, or anything else that was wrong with it. A week turned into 2 weeks and 2 weeks turned into 3 weeks. It took THREE WEEKS for them to fix a single tire. As soon as we got the mower back, my husband mowed one time and then the mower wouldn't start. They were supposed to check everything over but apparently that didn't happen. Now we have a mower that won't start and a lawn that looks like crap. We definitely don't recommend Neal Chase for mower repair and we definitely won't be back. Very upset with the lack of care and communication.

These guys CARE about their customers. Are fair. And made it easy for me to get a great car in my…read moreprice range.

My car needed breaks put into the car less then a week into getting the car and the car threw a rod…read morebefore I had it for a month and they refused to fix it so I had to use all of my savings to fix it. I am not the only one that has had this issue either.

Great company. I have used them several times over the last several years. I have found them quick…read moreto respond and do quality work. I highly recommend them.

Great service and the most hospitable auto repair shop ever! My husband and I are moving cross…read morecountry, traveling in two cars with two dogs and two cats. His car had a bearing freeze up, affecting his power steering, A/C, etc. We took the first exit off the highway, hoping to find a mechanic in the tiny little town. We lucked out when we found Rosenboom! They took a look immediately, and called around to find the part we'd need. While we waited, they made us feel at home in their waiting room... two very tired adults, two large dogs, and two cats! They even gave our dogs treats (and asked permission first!). They had us up & running in less than 3 hours, and we were able to make it to our destination before dark! Each and every person at that shop did their very best to make us feel welcome and get us back on the road safely! HIGHLY RECOMMEND!!!

Unfortunately had a flat on our way through town without our spare. Towed our vehicle to Rosenboom…read morefor repair. At 8:30 in the morning we were told they had the tires and could change them. He gave us an estimated "done in the morning". We called them back after we didn't hear from them at 11:30. The new estimated finishing time was 2:30. We were told they needed to get the tires. So they lied to us the first time we called them! There are other repair shops in town. I would recommend you take your business elsewhere. Especially since our price tag of & $1100 (4 tires due to AWD need to change them all) didn't make them anymore eager to help us out.

Over chargers and replaces parts that never needed to be replaced/ or repaired just to add it to…read morethe bill and collect money

I had a part fail in my car (Manifold/Catalytic Converter) & Mr. Muffler did a great job replacing…read moreit honestly and at a fair cost. Although I know an employee that works here, I was still weary of their honesty. Let's face it, car mechanics aren't always stereotyped to be the most honest of all tradesmen. It ended up being a great experience. When I'm in town and need a future oil change or major repair, this is the place I'll go.

Horrible dont rely on them of need part quick said they would have the part next day at noon then I…read morewent in and they said we don't have it you can come and get it tomorrow morning

We were driving from Nebraska to Minnesota on a Sunday afternoon when our check engine light…read morestarted flashing. We stopped here to get the error codes read. The employees helped out with the error codes and then went way above and beyond. To help us further, Tyler called every auto shop and mechanic he could think of that might be able to do the work. Since it was a Sunday evening no one was able to help us out. Overhearing our desperate situation, Levi (another employee), went way out of his way for over two hours in the parking lot helping us get the issues fixed, even after the store had closed. The help he provided is the best service I have ever received. Because of this service, my traveling companions and I will be O'Reilly customers for life.

It was 4:55PM last Friday night. I had stopped at the Sheldon Plaza after a long day at work to gas…read moreup on my way home to Spirit Lake 50 miles away. I start the car and attempt to shift my Ford Fusion into gear. And...the electronic shift malfunctioned and wouldn't shift out of Park. Sh*t ! In desperation, I called Drenkow Motors a mile down the road hoping and praying someone was still there...Mike answered and gave me guidance remotely as to what to try to resolve the issue. When that didn't work, he volunteered to drive over to the Plaza and see what he could do. After trying several different things, he called a towing company he knew and offered to let me use the company car he had used to get to me until his technicians could diagnose the problem on Monday. I was shocked with this outstanding display of customer service ! On top of this, expecting that they would need to replace the entire shift mechanism for $500 or more, they found that they only needed a small part to fix it. Impressed with their honesty, I had them do several maintenance items that I was planning to do later, probably somewhere else. The support of Todd and David in their repair shop was professional and very supportive in checking everything and only doing the items that needed attention. I returned their loaner and picked up my car today. The work was excellently done and the pricing very reasonable. Drenkow is now my go-to auto repair shop as their version of customer service and competent technical repair blows the competition away !