It was 4:55PM last Friday night. I had stopped at the Sheldon Plaza after a long day at work to gas up on my way home to Spirit Lake 50 miles away. I start the car and attempt to shift my Ford Fusion into gear. And...the electronic shift malfunctioned and wouldn't shift out of Park. Sh*t ! In desperation, I called Drenkow Motors a mile down the road hoping and praying someone was still there...Mike answered and gave me guidance remotely as to what to try to resolve the issue. When that didn't work, he volunteered to drive over to the Plaza and see what he could do. After trying several different things, he called a towing company he knew and offered to let me use the company car he had used to get to me until his technicians could diagnose the problem on Monday. I was shocked with this outstanding display of customer service ! On top of this, expecting that they would need to replace the entire shift mechanism for $500 or more, they found that they only needed a small part to fix it. Impressed with their honesty, I had them do several maintenance items that I was planning to do later, probably somewhere else. The support of Todd and David in their repair shop was professional and very supportive in checking everything and only doing the items that needed attention. I returned their loaner and picked up my car today. The work was excellently done and the pricing very reasonable. Drenkow is now my go-to auto repair shop as their version of customer service and competent technical repair blows the competition away ! read more