I'm not sure who owns this place, but I hear that he is the MAYOR of Kimball, NE. I stop at this business at least 4-5 times a month, traveling back and forth to work. I have encountered all of the employees and management but have not seen the owner in the past 4 years of doing business here. Which means, I have probably spent more time witnessing the daily operations of this store than he has, first hand. Your management is worthless and definitely does the least regarding the cleanliness and stocking, but she is very handy at sitting and looking at her phone, not to mention talking down to employees and customers like she has nothing to lose. I have never witnessed anything quite like her style of...being. She claims that she is not allowed to work any holidays, and quotes her boss saying that. She takes more time off than all of the employees put together then screams at them over simple things that they have or haven't done, when she does nothing at all. I've seen all of this by just been a customer. I'm not sure what her calling is in life, but I do know that it's not customer service or anything pertaining to being a leader of a staff. How she got this job, is a mystery, kind of like the existence of the owner. You're on the busiest interstate in the United States and it doesn't take a PhD to realize that this place would make more money and impress your world wide array of patrons if it wasn't such a disappointment upon walking in the door, having to endure the ignorance of your management. Honestly, you have two employees that are keepers. Your cook and the cashier that's always there running and cleaning with a smile on her face, getting paid the least. Come on, Mr. Mayor. Surely, you can run a business that could be a small gold mine, or at least let someone that's not lacking all business ethics do it for you. This is my first review that I have ever felt compelled to write. I hear that you're one of the good guys so I thought it was worth a shot. Certainly, you deserve better as well as your hard working employees and customers. Thank you for your time and you're welcome.
Sincerely,
An Honest Customer read more