I had my truck towed from Neb. to S&S on Wednesday, the 24. Asked to be notified when truck arrived…read moreand estimate on repair, never happened. They were closed the 25,26,27 and the 28 I called on Mon the 29 to inquiry if my truck had arrived. I was told, the truck was ready to be picked up and that I had been contacted. I checked my phone; I was never contacted. She stated she did call, I asked what number she used she repeated my number. So my phone is a Lier or she is, front desk help is worthless. Then I was charged 300.00 labor for a job that would take fifteen minutes to perform, (replacing ignition coil). I have replaced many of them, one 7mm bolt to remove them. I was then charged $74.70 for a single ignition coil, when you can purchase a pack of eight form Ford Motor company for $82.00 dollars. I was then charged $15.00 dollars to replace a spark plug, that I paid $7.00 dollars for, also from Ford, that I had replaced two weeks earlier. If that spark was replaced whom ever did it should have noticed it was new. Then I was charged $7.49 for hazardous materials. Not even sure what that is and still never received an estimate or gave permission to do repairs. To sum it up I paid over $400.00 dollars for a job that took less then 15 minutes to complete.

if there were 10 stars, I would choose them. volt meter…read morebottomed out and barely started in Colorado. Trey checked all charging systems, changed battery and had us out in half an hour. whew!!!

My car was making a terrible noise whenever I turned. I took it to Straight Line, and they were…read moreable to get it in right away, find the issue, and fix it quickly. Not only did they take care of the problem, but they also didn't try to upsell me or make up issues just because I'm a woman. I really appreciated their honesty and professionalism.

From the owner: About Straight Line Auto – Northern Colorado’s Trusted Family Auto Repair Shop…read more Straight Line Auto is a family-owned and operated automotive repair shop in Greeley, Colorado, proudly run by a father-and-son team. As northern Colorado natives, we’ve built strong community ties and believe in keeping local business, local. Our reputation is founded on honesty, reliability, and a true commitment to our neighbors. We understand how important your vehicle is to your daily life, and we treat every car and truck like it’s our own. Whether you need routine maintenance, advanced diagnostics, performance tuning, or complex engine repair, our certified mechanics deliver expert service you can trust. From oil changes to transmission work, Straight Line Auto provides precision workmanship and dependable results—so you can drive with confidence. At Straight Line Auto, our mission goes beyond fixing cars. We care about the people behind the wheel. That’s why we offer fair pricing, fast turnaround times, and a personal touch you won’t find at big chain shops. When you choose us, you’re not just supporting a local business—you’re joining the Straight Line Auto family.

I don't write reviews often, but this experience absolutely deserves one…read more From the moment I walked in, the customer service was exceptional--kind, professional, and genuinely respectful. I never once felt talked down to or rushed, which can honestly be rare in automotive situations. What impressed me most was how clearly they explained everything. They took the time to walk me through what was going on, what my options were, and what actually needed to be done (without trying to upsell anything unnecessary). That level of transparency builds immediate trust. They got me in and out exactly when they said they would, and the pricing was more than fair for the quality of service. If you're someone who wants to feel confident you're being treated honestly and respectfully--this is the place. I'll absolutely be coming back and recommending them to others.

Wow, an honest and fair vehicle mechanic, such a rare thing these days. Try them out. Highly…read morerecommended.

Honest service, helpful and trustworthy. The team worked quickly to finish my vehicle while I was…read morethere on vacation.

In from out of town and had a low tire. This team got us in within two hours and pulled a nail and…read morefixed the tire within 30 minutes. Very accommodating and courteous. Would definitely recommend them.

Adam's the best. He's back full time March 10, 2025. Have all my family's cars serviced by him…read more He fixes and maintains autos right the first time and I don't have to waste precious time constantly going back to other dealers/mechanics who are not as diligent in carrying things out. He truly is a master mechanic. I'm a bit scared to give this review since I'm scared he's going to get flooded with customers, but going to take my chance here, since he has gained my hard earned trust after I've been let down so many times by other mechanic shops and stealer ships servicing centers last couple of years.

The hardest part about travelling is finding an honest & competent auto repair shop when you break…read moredown. When we ended up with a dead vehicle in Fort Collins, CO, Fort Collins Complete Auto Repair came to our rescue. Besides resolving the issue with our car's battery, they did a complete diagnostic to confirm that the alternator was working properly. Plus, they independently confirmed that the repairs that we had done in Texas were correct and looked good. Thanks for getting us back on the road.

The fuel pump in my daughter's truck went out on her way to a college rodeo. Art's got her right…read morein and fixed the pump in under a couple of hours and got her on her way in time to get to the rodeo. Everyone was incredible nice and the cost was very reasonable. Thanks Art's!

This is the absolute most best place to go if you need work done on your vehicles. All the staff…read morethere are super super nice and actually care about your vehicles. Art put in a whole transmission in my 2007 ford freestyle and did such an amazing job I couldn't even tell he was in my engine! If you need anything I highly recommend this place!

In from out of town and was a couple hundred miles over on my oil change. Not only were these guys…read morepolite and efficient, they were thorough! I have been going to a dealership for my oil changes for the last 40k miles. Today, this crew presented my cabin and engine air filter to me - they were disgusting! For only having 7k (I use synthetic oil) since my last oil change, I could not believe how filthy these were. After calling my regular dealership - they had it documented that I had not had a filter change in 40k+ miles. Thank you Nebraskaland! You guys were incredibly thorough and it is very much appreciated!

They were so quick and friendly. I was offered a fresh homemade donut and coffee while we…read morewaited...which was not very long.

We had a tire going down on our truck which was behind our motor home and found them just off the…read moreinterstate. They were extremely helpful and were able to change it without in-hooking it from our MH. They were very timely and helpful. I would highly recommend them. The Bowen Family

Very disappointed in my service. Had appointment for an oil change and to get my tires rotated…read more After waiting a hour and twenty minutes....They claim they couldn't do the tire rotation because there is a truck on the left as soon as I got into the car, they took the truck off of the lift. They probably should have waiting to do that until I left. We most likely won't go back after being loyal customers for years.

Brought my '93 K-2500 ext. cab pickup in the previous week to get a rear differential gasket…read morereplace and oil change and for a mount piece for the engine oil filter, both of which were leaking. Got it back after a few short days and will be getting some further work done as time goes on. This truck had belonged to my former landlord whereupon his daughter sold it to me as the old boy had gone to a retirement facility. In his later years maintenance and repairs had been let go but being sturdy and strong running, I bought it and am slowly bringing it up to snuff and it is good in the event I should need to do any long distance traveling with it. . Attended the new shop opening, located just off I-25 and Colorado route 66, where I met Mr. Maggio's family and some of the other customers who call Hands On Autotech their home for vehicle repair and servicing. I first went there based on the recommendation of the Martino troubleshooter show on 630 KHOW AM radio; 10 AM - 2PM, M-F. My opinion is that Tom's shop takes something of a scientific approach to vehicle repair and will go more in depth with an analyses than another shop I had been to for an issue with my '99 Tahoe. As an EV owner himself I gather that Tom is up on the current tech, perhaps more than some other places who would have men of my age (68) from the "dinosaur era" of automotive tech working at their shops.

I recently had the clutch begin to make noises so I had it towed to Hands on Auto Tech for a…read morediagnosis.. There was a problem with the communication surrounding the tow transfer so I started my experience with Hands on Auto Tech with some trepidation. Tom handled the situation and we moved onto the real problem with my truck. The diagnosis was the clutch so I approved the repair and waited a few days for the parts to arrive and the repair to proceed. After the clutch was replaced another problem with the operation of the clutch was discovered so I agreed to the additional repair and another day for repair. After a week I was reunited with my truck. The repair was costly, lengthy and unexpected but coming out the other side of this experience I learned a couple of lessons. 1. If you have your vehicle towed to a shop follow the tow truck to the shop and verify the transfer. 2. Communication and follow up throughout the repair are key Tom was great to deal with and I feel that he was honest with me about the repairs needed and the cost of those repairs. Having recently moved to the area I feel my vehicle maintenance and repair needs can be checked off the list. I can recommend Hands on Auto Tech to anyone needing an honest repair facility and Tom as a good guy to deal with.