I couldn't be happier with my experience with Phoenix. I decided to update my kitchen just prior to…read morelisting it. Faced with a very short window, I was fortunate enough to squeeze in between jobs. They hit it out of the park. The quoting and pricing process was perfect and quick with Francesca. She knew of my timeline and made sure to call or email me during every facet of the project. The install team was friendly and helpful - way more than I could have imagined. The job was fast and the work was great and they cleaned up. What more could you ask for?

Terrible, so sad when I saw what they did I cried. When they came to measure I had 2 huge counter…read moreto soffet cabinets... they but backsplashes behind them so they are now useless and cannot be put back up - they did not say anything! the backsplash on one side ends 10 inches away from the wall - they did not mention this would be the case because I guess the counter was preformed, the other side they stuck this funky extra piece in for a backsplash - it was both taller than all the rest and stuck out past the front of the counter and it was squares, not rounded like the rest of the backsplash - because of this I cannot put my door frame back up (I had to remove it to get one of my huge cabinets off of the wall, but it was removed AFTER the measurements took place) I had also paid extra for rounded counter edges, and since part of my counter sticks out in the room I asked if it could be rounded, the said no, it would be squared, I did not realize and no one said anything about the edges being squared too!! I thought the counter would be squared with rounded edges/sides still, so half of my countertop edges/sides are rounded and half are squared, it looks so terrible!

Leah is always a pleasure and does a great job. I look forward to seeing her each month. She's a…read moregem! Cleaning is A+. They always arrive on time and are good at communicating with their clients.

I had three chairs stained because of an ink pen in the cleaner's pocket. We settled on two free…read morecleans. For the first free clean, the cleaner was unable to get into my garage which was totally the fault of mine. I was told there was a 50% charge each time equaling forfeiting one clean. I wasn't happy with that but understood it. I then saw that I was charged $158 in addition to the two 50% charges equaling losing one free clean. I cancelled my debit card, disputed the charge with my bank, and changed my garage code. I do not want someone in my home who operates so unprofessionally. Proceed with caution.

Nobody does balloon decor better or more creatively than Nikki and her team!! Every installation…read moreis a masterpiece and she is SO communicative (and funny!) and a joy to work with. Give her a broad idea and she will make magic happen. Fair pricing and high quality products. You won't be disappointed!!

Highly recommend Rockin Robot for your party needs! Nikki was very responsive and accommodating…read morefor my large corporate event - that was rather high maintenance but she handled it perfectly!! The product was professionally done and beautiful - we got so many compliments. They were very easy to work with, answered all questions quickly, and provided a quality product. we will use again!! thanks for making my job easy!!

I was calling around for cleaning services and spoke with Shannon of Brite Way Cleaning as my third…read morecall. Spoke with her over the phone, discussed all that I wanted to be cleaned and detailed (it sounded like she was taking notes), and Shannon took her time to explain to me what a move in clean was and gave me a quote of time and prices. I was very pleased with her call so I booked her services. Mind you, I had just bought my first place and it was EMPTY save for a couch, 1 armchair, and a TV stand. I was very explicit with the areas I wanted her to focus on during my call. The day came around for her to clean and my mom went over to let her into my place since I was working. She proceeded to then tell my mother that this would be a 5-6 hour job, minimum; no where near the quote of 3-4 hours I had received over the phone. She then texted me and told me it would take 6 hours. I had JUST bought my place and didn't have it in the budget for that long of cleaning. I told her to forget the blinds and only take 5 hours. I received a text when she was finished so I went over to pay her. I always feel very awkward looking things over when someone is staring at you so I didn't check out their work with Shannon and her helper present, which was my only mistake. I checked the place over after she had left and I had paid her and found some issues. I proceeded to message her about my concerns and she texted back and then called me right after her text and was quite rude over the phone with what she did do. I didn't want to argue with her so I just agreed and hung up. Two weeks later, I am now starting to move my things in to my new place and found many more issues. I had initially requested a move in clean. I told her I wanted the fridge inside and out, the stove, light fixtures, all kitchen cabinets and basement cabinets detailed. I also mentioned to her that the closests were just painted and not needing to be cleaned and the carpets did not need to be touched, no vacuuming or cleaning at all, because I was going to hire a carpet cleaner for that. As I was starting to unpack my things today, I found that the top shelf of all the kitchen cabinets, the small cabinets over the microwave, pantry, and fridge all weren't clean and still dusty. Also, on top of the fridge and underneath the fridge and stove all were still filthy. The basement cabinets and the light fixtures, which I specifically requested, weren't cleaned at all. Overall, I am extremely dissatisfied with Shannon's promise and what she delivered.

I had read the reviews for Brite Way Cleaning services. I was thrilled to hire someone based on the…read morereviews I had read. Shannon did an ok job. The problem is she was very unprofessional and didn't complete the job I paid her to do. My home is only 1640 sq feet. I keep up on cleaning but from time to time like to have someone come and do the detailed stuff and have it all done in a day. Shannon came to my home and quoted me $200, which I felt was sort of steep for what needed to be done. However, I agreed because of the reviews I had read. We set her up to arrive at 9am and she did not leave until around 5. Unfortunately, Shannon of Brite Way Cleaning Services never finished the job. I made the mistake of paying her before she completed what we agreed on. She assured me she would come back to finish my kitchen cabinets, some dusting but never did. She also left dirty rags and all my rugs outside. She didn't want to change the bedding and wasn't as clear as she felt she was in what I was paying her to do. Then not only did she not show up to finish, she sent me a text at 3am on a Sunday to tell me she wouldn't be able to finish the next day. At 3am she felt the need to let me know she was in need of rest based on her Dr's recommendations. She brings her own vacuum, which I feel is unsanitary because you do not know what is being brought in to your home, from another person she may be cleaning for. She also brings her own products and rags. So if you have any qualms you should know that. For what I paid her I feel my entire house should have been completed in the 8 hours she was here. I also fed her lunch and was as accommodating as I could be while she was working. I prep cleaned for her so it was just surface cleaning, no nicknacks, papers, all bedding removed, etc. Needless to say she never called me again to set up a later date. She didn't finish the job I paid her to do and she not did call to even apologize. Which in my opinion, she was unprofessional, unorganized and I feel overpriced for the services she provided me.

Jennie did an amazing job cleaning my home! Her cleaning fee was very reasonable for the quality of…read morework performed. She worked for 4.5 hours straight and made my home cleaner than it's ever been! I can unequivocally recommend her for all your home cleaning needs!

I originally hired Jeannie for a one time deep clean about three months ago and I was so impressed…read morethat I've had her coming back every week since! She is absolutely incredible-- not only does she handle all of my regular cleaning with care and attention to detail, but she's also taken it upon herself to help me get completely organized. She has been tackling my closets, cupboards, and all the little spaces I've been putting off for way too long. Jeannie truly goes above and beyond and I genuinely trust and appreciate her so much, she has been a game changer in my home and in my routine.

Nellie was highly recommended by a coworker. She did not let us down. The kitchen was spotless. I…read morethought an old stain on my counter was permanent, but she managed to remove it. The floor was so clean you could eat off it. "Who cleaned the house?" my kids asked when they got home from school. I couldn't lie, I had to tell them Nellie did it. At the end of the month, I will have guests, so I have booked her again.

I highly recommend Nellie's Cleaning services. Nellie does a wonderful job. She is…read moredetail-oriented and thorough. She leaves the house spotless and does it all with a cheerful disposition. She is a gem!

The best guy around! Quality service and professional work!!! Recommended highly for years..read more

Needed my basement drain snaked due to tree roots. Jeff called me back same day and came out the…read morenext day with his brother. Very reasonable, very friendly and even cleaned up after!

I booked this cleaning company over a week ago. I provided my zip code and my home information. I…read morebooked a house cleaning due to my daughters graduation party Saturday. It was scheduled for tomorrow at 9:30am. This woman has had my address for two days. She sent me a confirmation email today. I just got a call from her that she cannot clean my house as she does not come out this far. "I thought you were in Detroit." Obviously I am not when I gave you my address and city a week ago and I've been in constant contact with her confirming everything. Now I have to scramble to try to find someone to clean my house last minute. Thanks for nothing. "We enter the wrong address in our system".... really? Here's the screen shot of the RIGHT address.

I hired this company based on their 4 star rating. My regular company could not accommodate a…read moreSunday clean after an Vacation renter moved out. The woman answering the phone was lovely and said the charge would be 250.00 for a 2000 square foot house. The house was not very dirty at all. One girl showed up and worked for a while an hour later the second worker showed up. They must have left right after I did because I had to totally clean the house after they left. They didn't move items, they wiped around them. The floors had spots of dirt and the sink didn't look like like the touched it. Be careful about hiring this company they were not what they claimed to be.