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    Connext

    2.6 (8 reviews)
    Closed 7:00 am - 1:00 AM (Next day)
    Updated 3 weeks ago

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    6 months ago

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    2 months ago

    Very happy with their service. Faster than Comcast and more reliable and I'm paying nearly half what I paid Comcast for a slower speed.

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    1 year ago

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    11 months ago

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    2 years ago

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    2 years ago

    Terrible customer service and tech support. They don't even provide any help to fix my issues.

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    3 years ago

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    1 year ago

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    Ask the Community - Connext

    UTOPIA Fiber - Cracked driveway

    UTOPIA Fiber

    (44 reviews)

    In my part of Utah County you get horrible speeds with the phone company or pretty fast download,…read morebut horrible upload with the cable company. Plus, they charge an arm and a leg for it. Utopia finally came to the neighborhood and I could not be happier. They installed quickly, and the service has been flawless so far. There is a large selection of ISPs available, but most of them are suspect in my mind. XMission is the only one with a total usage cap. However, even as a heavy user I've not hit it. By having the cap, it's easier to handle people who abuse the bandwidth setting up spam servers or torrent servers. They are also the only one meeting state of the art security standards like SOC2. Back to Utopia. It just works. I have 250Mbs up and down. That allows me to do full backups of my home to the Cloud. I could never do that with the pitiful upload speed the competition has. Plus it's far cheaper.

    The technicians that went to my mother's house decided that it would be smart to drill through the…read moresewer main to run fiber.(This service was for my mother's neighbor by the way)she goes with Google Fiber because it's Google Fiber and has a much more secure infrastructure. As an electrician I just can't for the life of me figure out why that would ever be a good idea. There was sewage leaking through every faucet, drain and toilet.. spraying up onto the air!! This wasn't just her sewer main but also their client's! So apparently their practices are most likely shady and against code. (Classic lazy Utahn business tactics.) My mom had to go stay in a hotel which she couldn't work in due to needing her Internet at home to work. She lost days of work, sleep and had the stress of her house being covered in sewage! I'd say literally go with anything else.

    Verizon

    Verizon

    (21 reviews)

    $$

    I think I am entirely too old for technology stores. I get extremely bugged by what has become…read more"commonplace" in them. I don't like having to give all of my information to somebody who types it in to a tablet and then tells me someone else will help me. I also don't like that the customer to employee ratio at this store always seems about 10 to 1, no matter time of year. My least favorite thing is that I cannot shop this store alone. There are so many hidden charges, different prices, etc., that you really don't know what anything costs without the help of a clerk. I like to go to stores and really don't like buying everything over the internet. Places like this are starting to change my opinion of that. So much for an "emotional connection" with your customers.

    This has been a month long nightmare of just trying to get my phone to make outgoing calls…read more I bought the newest iPhone 17 and upgraded to the most expensive plan because my old phone was not allowing me to make or receive calls. It didn't help at all. It just says call failed. Sometimes I can get on a call for a few minutes but it cuts out until it finally fails. Wally wouldn't help me since I am authorized user on the plan under my nickname and not the name on my license. Then he said he can do nothing to help me. He called over a friend and they talked about it for awhile and then he started asking me "what's even wrong with the phone? Why are you here?" It ended with them telling me they can't do anything for me and I need to call customer service. Brand new iPhone 17 and most expensive plan and I cant make a call

    Connext - isps - Updated May 2026

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