I've had all 3 nose piercings done here & I trust no other business. Professional, clean, amazing…read morestaff, excellent jewelry selections! There's a reason they've been here as long as they have.

As most of these reviews state, the staff is extremely rude and they act like you're a nuisance…read morejust being there. Good luck trying to call, even though there is always someone free on the staff they will immediately only text and then blame you for the miscommunication. I asked if a piercing was possible, I was told to book a non refundable appointment and then turned away from the piercer for not having the right "anatomy" for a lip piercing. When I gave a review with feedback on the service I was told that I was hostile and rude. My friend came with me and even she is surprised by the response this business gave me. Even though I was scammed out of $50 and talked down to by the staff, I still remained calm and kind. It's a good place to go to if you want your day ruined.

I got my first tattoo from Mickey here back in May 2017 and I couldn't be happier. When I described…read moreover the phone what I was wanting, I could sense his excitement for me. At my appointment, I brought in a picture of what I was looking for; he then took my picture and created a drawing for what my tattoo could look like. The pain was to be expected but the end result made it totally worth it. Now I completely understand when people say "once you get a tattoo, you'll keep wanting more". Can't wait to add into my arm band and make it more beautiful!

Melissa is very professional and her shop is very well stocked in maintained. very clean…read more I always come in for my jewelry changes and had my nose piercing down there. They are very accommodating.

Been here multiple times for facial piercings and to purchase new jewelry. All the staff are…read morehelpful and professional. Black Diamond in WeHa was so expensive compared to Moonflower. 10/10 would recommend

I wanted to get a double helix done, but since this is my first time getting a piercing that's on…read morethe upper part of the ear, I was very nervous about finding a piercer. I've heard so many horror stories of people getting their cartilage pierced, so I was very particular in where I went. Safe to say, I am so so so glad I came to Stay True. When I come in, everyone is so welcoming. They were very kind and professional throughout the whole process. And there were so many piercing choices omg. I found one that perfectly fit my vision. My piercer was so incredibly knowledgeable of what he was doing that all of my anxiety went away. He also addressed my questions with a lot of care. I'm so incredibly happy my new piercings!! My new favorite place to talk about.

I really wanted to love this place based on its reputation, but unfortunately my experience has…read morebeen disappointing from start to finish. On April 10th, I spent $785.08 on three piercings: my second lobes and a conch. Before the appointment, I showed inspiration photos and explained my vision to the person at the front, including that my long-term goal was a double conch. However, there was clearly a breakdown in communication between the front desk and the piercer. It was not until after the conch had already been pierced that I was told double conches are normally planned and pierced together. Had that been explained beforehand, I would have made a different decision. I was also unhappy with the placement of my second lobe piercings. I was wearing larger diamond studs that day, so the spacing looked fine in the mirror. Once I got home and wore hoops, I realized the second holes were placed much farther away than I wanted. The photos also show an old, partially closed hole near that area, which makes me wonder whether the piercer may have thought I already had a second lobe and placed the new one more like a third. I cannot know that for certain, but because I explained everything and showed my photos to the front desk rather than directly to the piercer, it adds to my concern that the information was never properly communicated. For the amount I paid, I expected a much more thorough consultation, better communication, and more education about placement, jewelry, and aftercare. On June 8th, I returned because I had an MRI and needed my conch jewelry replaced with a retainer. I also told the front desk that I needed my lobe jewelry downsized. Once again, that information was not passed along. After the piercer finished changing the conch jewelry and began packing up, I had to remind him about the lobes. He sighed and said he had not been told. The appointment again felt rushed. I had to ask how the retainer worked, how to put my original jewelry back in, and whether it was threaded or threadless. I was not told what material the retainer was made from, how long it should stay in, whether it was appropriate to leave in a healing piercing, or what warning signs to watch for. Because no instructions were given, I assumed it was fine to leave it in. When I later went to clean the piercing, I realized the skin had grown over the O-ring and it had become embedded in the back of my ear. When I pushed the jewelry slightly, the area began bleeding heavily. My husband had to use a flashlight while I pushed the jewelry forward hard enough for the embedded O-ring to come back through the skin. We then removed the O-ring and took the retainer out completely. I have included photos showing the retainer immediately after it was placed, the skin covering the O-ring, the bleeding, the retainer after removal, and the condition of my ear after I had to force it out. I cannot say whether the retainer was meant to be left in long-term because that was never explained to me. That is exactly the problem. I should not have had to guess how to manage a healing cartilage piercing after paying a professional studio to change the jewelry. After spending nearly $900 between the original piercings, jewelry, downsizing, and the retainer, I expected professional guidance and confidence that my piercings were being handled correctly. Instead, the retainer became embedded, I had no choice but to remove the conch completely, and I now have to let the area heal before it can be repierced. I lost the piercing and the hundreds of dollars I spent on it. After everything that happened, I felt I had no choice but to write this review.

Got a second lobe piercing, my sister got her closed up lobes redone and my 10 yr old niece got her…read morefirst! Making an appointment was easy and staff was very accessible and accommodating by phone. Upon arrival establishment was clean and welcoming, we were greeted and attended to promptly. Libby was funny, kind, informational and appropriately sensitive to a first timer (and me who hasn't had a piercing in 27 years) highly recommend Libby and beauty mark !

I've been coming here for YEARS and there's nowhere else I would rather go. To be fair, I met Jay…read moreprobably.... 10 years ago and just kind of followed him since. Everyone in this shop is patient, open minded, totally willing to work with whatever you want, upfront, honest, and knowledgeable. Though the shop is family friendly, please understand that language is used loosely, and it's a room full of people getting stabbed with needles. You may hear a few colorful words- but that's the business that you've walked into. Can't say enough great things about these guys. Just go meet them yourself for any tattoo/piercing needs.

I recently got my nose pierced from here about 3 months ago! I really liked how clean and smooth it…read moreall went but I don't like that I'm having a hard time cleaning it because the earring is so twisty and hard to move. I do recommend going here for a piercing but I don't recommend doing any hoop until your piercing is healed because it can effect the tissue in your skin and you don't want to damage anything (just trying to help with an infection as well.). I do like how friendly Kevin was and I will be going back for more piercings!

Really. NO STARS should be given…read more Do not go here for nose piercing. The coo screw piercing is archaic. My nose swelled so much, the stud embedded into my nose. I called to see if he could change the piercing, he didn't return my call, I went to "Stay True Piercing" in Newington and they were astonished by what the piercer at Transcend did to me. Said the method as from 1992. I was in pain with the most uncomfortable piercing. transcend may be good for,tattoos, but go to a reputable piercer. do NOT go here.

Went there to get Venus piercing (back piercing) and they pierced my back unevenly. It took about…read more35 mins for them to pierce the second dimple and they pierced it way lower than first piercing. Top of earring came off of my piecing and I went back to get them to remove the piece in my back. Lady charged me $20 only to tell me she couldn't remove it and to go to a dermatologist. WHY???? Shouldn't they know how to remove piercing they did? And what will the dermatologist do? I wouldn't honestly suggest not to go to Pelican Tattoo due to the unprofessionalism and rudness of the people working there. Beware and stay away because they don't care. I will go to another tattoo salon to get it removed.

Absolutely horrible , my dermal piercing are uneven and is now infected and it hurts so bad , I…read morewouldn't recommend pelicans at all . She didn't even try to make sure it's even or use a ruler she just put dots anywhere , these are holes in my back now I have to get it removed .