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    Connecticut Humane Society

    3.7 (7 reviews)
    Closed 12:00 pm - 4:30 PM
    Updated 1 month ago

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    Happily Ever After Rescue

    Happily Ever After Rescue

    (3 reviews)

    Thanks to Happily Ever After Rescue, we met a sweet pup named Margaret (a.k.a. Margarita ). But the…read moremoment we brought her home, she traded in her cocktail name for a crown and became our little princess, Gracie Mae. From the very start, Kristie was so kind, caring, and devoted to making sure their dogs find the perfect forever homes. You can tell how much love they pour into every one of these sweet pups. Amanda and Danielle, that both fostered her were so caring and helpful with all my extra questions too! Gracie Mae has already stolen our hearts -- she gives the best kisses, loves belly rubs, and always wants to be right in the middle of the family action. She's shaken, not stirred, and now officially ruling our castle. Thanks to Happily Ever After Rescue, Margaret a.k.a Margarita became Gracie Mae -- and we truly got our happily ever after.

    Pre-Script: Search HEAR Long Island on Reddit. I wish had…read more Original Post: I'm a person living with a disability, seeking a non-service companion to join my family with my aging service dog. HEAR was aware of this via my detailed application and references. I reached out to HEAR via PetFinder very interested in a pup, Relish, who appeared to be a good match with my family. I entered the adoption process, got all of my references confirmed, completed a virtual home visit, set a meet time, and was sent additional pics and videos of Relish after the visit--all validating Relish as a potential match. It was a very hopeful and exciting moment. However, in the same text I was informed I was approved for adoption from HEAR, I was also informed Relish was just adopted, within 18 hours of my confirmed meetup. Prior to this, I was not informed I was competing for the match. Had I advance notice, I might've made other arrangements, but I wasn't offered the opportunity or the warning. I've volunteered for and dealt with more than a dozen rescue agencies in my region as an advocate and supporter, as well as several others throughout my childhood. None of the agencies I've worked with have been less transparent than HEAR. No one wants to be in the position of visualizing a potential family member in their lives, and planning for that hopeful first meeting, only to have them cancelled from the equation less than 18 hours before the meet--removed with no notice of other variables.Instead, they sent pics of other dogs. I've requested my adoption application with HEAR be closed, as I would never recommend anyone who wishes to ethically enter a relationship with a rescue rely on HEAR for the availability of the hopeful companion, or transparency in general. Reply to HEAR's response to this post: HEAR says there were delays. HEAR says I'd rather garden?? These are absolute falsehoods. The timeline below is clear. All communications and appointments were honored. May 11, Kristie confirmed my May 10 application and requested documentation of my landlord's permission to have a second dog. May 12, I submitted that documentation. May 14, Kristie apologizes for *her* delay, and informs me she'll be reaching out to my three references. All references responded the same day, after I let them know to check their "unknown numbers" folder. Friday, May 15, at 7:28pm, a virtual home visit is requested by Kristie. I was already on my farmstead for the weekend--I detailed the farmstead in my application. I let Kristie know I was upstate, and offered to FaceTime from there or when I got back home. She said she'd wait. I proposed a meet time, but Kristie said it could happen whenever, to just text her when I'm home, that she'd be "around." I texted Monday, May 18 to make arrangements. We set it for the next day, May 19. The virtual visit happened with her partner, Sam, because Kristie was unavailable when I texted. During that meeting, an appointment was made to specifically meet Relish on May 23 at the HEAR event. Prior to the arranged meet date, I inquired of its flexibility because planting became a factor--planting is absolutely critical and 100% dependent on weather and climate. Sam responded that probably wouldn't work. So, I CONFIRMED the original meet time. I very clearly confirmed my motivation and intent to meet and spend time with this specific sweet boy, Relish. Still, he was adopted out from under me. NOT ONCE was I informed there were other applicants for him. Not once were any other factors or obstacles to adopting Relish mentioned. And not once did I miss any appointments or communications. I've dealt with much more honest and ethical agencies. It's HEAR's opaque practices that might hurt their ability to adopt, not this honest review. Post-Script: Sam even mentioned she didn't want to leave Relish alone at night with her dogs, because "god forbid something happen." Apparently, that was a legitimate risk as per Reddit. It's absolutely shocking that injury to fosters is still a risk they take.

    Pooch Hotel Norwalk - I want some love

    Pooch Hotel Norwalk

    (47 reviews)

    It's funny that in this businesses description on Yelp and in the sign on their window Curbside…read morePick-Up and Drop-Off is available, yet when I showed up today to drop my dog off the person at the front desk made me come inside. After pointing out the curbside option to her she refused and made me enter to answer 3 questions in person that could have just as easily been done over the phone when I called to alert them I was there. She also had her mask just over her mouth not her nose. This was sheer laziness and irresponsibility. Updated: The manager reached out to me and confirmed curbside is still in effect and improper mask use will not be tolerated. She also upgraded my dogs room which was appreciated. Thank you for addressing my customer service concerns promptly. I have changed the review from 2 stars to 4 stars to reflect this and since my dog always seems to enjoy himself there!

    *Please read and reconsider using* We thought this would be a good option for occasional…read moreovernights, and the location next to the train station was convenient. However, we had a lot of problems from the beginning. We have an older chocolate lab that gets along with every dog she met. The first time we picked her up from a overnight she had scabs on her ears, and we were told that other dogs were humping her in the general play area, I guess biting her ears at the same time. (We have never seen this happen to her before). I asked why those dogs were not separated and they said they didn't notice soon enough. The second time it happened again, and preemptively separated her from the rest of the pack by keeping her in the kennel all day. I didn't think that was fair vs. removing the aggressors. I asked if she had at least been given a walk or some kind of play time to offset being kennel all day, and they said no that would have been extra. I was upset because no one notified of this and we would've gladly had paid if needed. Most recently we had her boarded overnight and called in advance to let them know we would be coming for an after hours pick up, which they said was fine. Apparently that message never got to the person who was on the overnight shift. When we got there, no one answered. We knocked, called, and rang the doorbell for a half an hour, and no one was in the building. About an hour later, we got a call from the person who was on the shift who apologized and said they had stepped out for dinner. This is very upsetting considering the advertised 24 hour person care, and if no one was in the building for over an hour, who was there to watch if something happened like a fire or a fight or a health concern? On top of it, that person is the director of the facility and should have known better not to leave the premise. Have your dinner in a break room, but don't leave the building for over an hour unattended. We went back the next morning to get her and the staff did not even know she was still there! It blows my mind they have no record of the dogs in their care? At the end of the day the facility is not run professionally, the care is questionable, the management is irresponsible, and there's false advertising about availability and on-site protection. If you love your dog, please reconsider boarding here until things change.

    Connecticut Humane Society - animalshelters - Updated May 2026

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