This store needs to learn to be observant of customers walking in. At least say hello!!! We signed…read morein as a walk in and NO-ONE even said hello or someone will be with you shortly. This is even after we signed in for a walk in. They even looked at us with an IPad in their hands and just kept walking and speaking to customers that came in after us! There is a reason your rating is so low! DO NOT RECOMMEND THIS STORE AT ALL.

I came into your location three weeks ago to buy a new charger for my iPhone. Your sales girl said…read moreI was due for a free iPhone that was on special. She said that the new one came with a charger. So she took my old one. She said the phone was not in stock but would order me one and would email me as soon as it came in. Three weeks now I have not heard from anyone and I still do not have my charger or the new iPhone. I am not happy.

Easy understandable explanations of laptop issues and what s needed for repairs. Well fine with…read moreprofessionalism.

I would give you ten stars!!! Wonderful service! I dropped…read moremy phone, and the top half of the screen stopped working. I contacted several stores, and iFiandRepair had the most competitive prices. But it did not stop there; they were ready to fix my phone the same day within one hour! When I came to the store, they did not have the original screen; however, they changed my screen to the refurbished one until they got the shipping with the right screen I needed. And then, FREE of charge, they replaced the refurbished to the new screen. This store is fantastic, and I will use it again if needed. I strongly recommend using their services! They made me feel like my phone problem matters, and they want to serve me. Thank you, Jason, for your outstanding service!!!

The guy at the counter was super nice and helpful. Got the phone cover that I need for my wireless…read moretruck charger.

I dropped in to have my iPhone repaired. First, the quote they gave me I found to be pretty…read morereasonable. It was a charging issues and was going to be more complicated than a screen repair. However, the woman working behind the counter took my phone and cleaned out the charging port. Well for the price of $0 she got me squared away! Gotta love working with an honest company. I will definitely be back when I do need an actual repair. Thanks again for the help!

I walked in and everyone was busy. It looked like one group was waiting for service, so I busied…read moremyself looking at phones. Another couple walked in and one person said, "thank you for coming in, well be right with you." About that time a rep finished with his customers and asked the couple that just entered how he could help them. It was as if I was invisible. I don't think I've been ignored like that in a long time.

Awesome experience with Pedro. He transferred all 5 of our phones from Verizon. Was painless and…read moresaved us money by helping us Find the best deal for our needs. Highly recommend this place! Thanks Pedro

I have been a loyal AT&T customer for nearly 30 years. After an experience at this location, I may…read moreno longer be one. I upgraded my phone and added another number to my plan. The customer service rep at the store said I could cancel the additional number without issue. I did end up cancelling the number and was billed an additional $700 for the phone that was an upgrade to my original number. I called AT&T customer service and was on hold for a while and eventually connected to a call center outside the US. The rep placed me on another home and was disconnected. I decided to return to this AT&T store to try and resolve the charges. The in-Store customer service rep pulled up my account after explaining my concerns. She went and brought over a "manager" who stated that his employee that added the line would never have set up the account the way she did and said " I need to backup my employee and there is nothing we will do to resolve YOUR issue". Horrible service and he did not care what I had to say. HIS employee was right and a 30 year AT&T customer was wrong. Another phone call to AT&T customer service quickly resolved the issue. I will never return to this location due to the arrogant "manager". AT&T, please remind your employees to be customer service oriented and actually TRY to help your long term customers. This experience has tested my patience, and loyalty to AT&T. I may be looking for a new provider in the future as a result of this "manager's" attitude.

Be wary of the business practices at this store. They make promises they won't keep and tend to…read morepush you towards phones and watches they have in stock.. I switched over to AT&T based upon the monthly quote they provided. It included 2 new iPhones and Apple watches. They tell you the first bill will be somewhat higher but, I was shocked when my quoted monthly bill of $240 came in at $423. I returned to the store and was told "don't worry, the next bill will be normal". Well, the 2nd bill was $308 and that was after I dropped their $50/month insurance. I again returned to the store and their manager, who seems to have a condescending attitude, explained that the credit they promised me for my trade in phones was not being honored. Needless to say, the discussion got heated and the manager finally said he would request a one time credit to cover the 3 years of higher costs. Bottom line, the credit they provided is short over $1,000 at covering their misrepresentation. If you must have AT&T I highly recommend you go to a different store. Better yet, check out the deals at Verizon, Team Mobile and other carriers.

Do not go to this store if you want things done right. I tried upgrading today, went without a…read morephone for 4hours so the transfer of service was done properly. They gave me my new phone and rushed me out bc they were near closing. My appointment as at 3pm, they were rushing me out at 6:30 and assured me that my phone transfer was complete. Drove home, no service. Had to drive somewhere with internet to talk to an agent through My Verizon only to be told after another hour and a half this transfer needs to be done in store. So now I have to go in tmw and take a day off to get my phone up and running like normal. I have to take money out of my own pocket to take an extra day off to finish an ordeal that this store was incompetent to complete in a 4 hr window. Pathetic. Don't waste your time here. Just do everything online if you can. I thought I'd be saving time bc I didn't have to mail in my old device blah blah blah. Did not save any steps. I wasted my only day off, have to drive back tmw morning, take time off work, lose out on money before going on a trip and pray it won't take another 4 hrs hours to lead nowhere. Depending on how tmw goes and based on how things went today, I'll most likely have to change service to a new provider. It shouldn't this complicated.

José Garcia. This gentleman went so far above and beyond I don't have the words to thank him. Name…read moretag says asst. manager. I had a unique situation that was somewhat complicated and wouldn't be a sale or revenue for the store, and yet he took the time to walk me through it with corporate, left me with HIS phone while I talked to corporate. Again, great service without making any profit from it!!!!!! We have always been team Verizon and it's people like him that are the reason.

I was recommend to come to this location from another T Mobile store. I was on the hunt for a flip…read morephone for my Grandma. Walking in I was instantly greeted by Haidar. I told him what I was looking for and he got right on it! After checking inventory, he found that they had one in stock. He also said the store that sent me to them also had one in stock. Made me feel like the other didn't really try since it was a cheap phone. Haidar did ask the neccessary work to get my grandma's flip phone activated. It was refreshing having this level of customer service! It's good to know there's helpful and kind people in the service industry still! Thank you Haidar!

I've been a t mobile customer for over 10 years and visited office's in 3 States. This particular T…read moremobile was the best by far! Hunter was able to Sell me 2 phones and set them up, fix an issue on an older phone all the while greeting every customer that came through the door ! He was also the go to guy for others working that day. 10 stars for Hunter!