I was diagnosed in 2010 with permanent loss of hearing in my left ear. My response to my query if hearing aids were an option was "you can get them but you will not be happy as they will not work for you!" Needless to say I was frustrated and resigned myself to not being able to have any level of satisfactory hearing. I lived with this until a friend recommended that I should see Ron at Quality Hearing. I approached Ron in 2014 who indicated why not try and see what happens. After thorough testing Ron acknowledged my hearing difficulties and suggested hearing aids specifically designed for my situation. The positive impact was immediate. My first reaction driving home was I could actually hear the signal clicker! Funny as this might sound (no pun intended) that was how bad my hearing had deteriorated and I was previously told by my medical specialist " too bad that was the way it was!" The ability to hear again was so beneficial in many ways. My family immediately noticed that I was more positive and became more involved in family discussions. I had started to isolate myself as I had previously has so much difficulty in hearing. I enjoyed taking our dog for walks and the first time after getting the hearing aids I was amazed that we actually had birds chirping in the trees. It was amazing to me to determine how much I had lost in the time my hearing had deteriorated! The most obvious improvement was not having to always ask, "what was that? Or can you please repeat that."
The service I have received from Ron and his staff at Quality Hearing Centre has always been excellent. Any issues, questions or concerns are dealt with immediately. You never feel that you are just a number or neglected after the purchase. Ron has a sincere desire to ensure that you do hear better and you can resume a normal life again. The service provided includes free maintenance which provides a great time to discuss issues that may be happening with Ron always providing input as to correcting and answering questions.
I really must say that as far as my hearing is concerned the best thing that happened to me was when Ron suggested in a very positive manner, why not come in a see what we might be able to do for you!
Thank you Ron, you have provided me with a great product and have assisted me with a vast improvement in my quality of life.
Sincerely with great appreciation.
Barry Smith read more
