I cannot say enough good things about Riverpark Pet Hospital. They have been incredibly kind,…read morecompassionate, and supportive while helping us care for our senior cat, Poopoo, through some very difficult health issues. What I appreciate most is that I have always felt like they genuinely care about her quality of life and about us as her family. They have taken the time to answer my many questions, explain what is happening, discuss realistic options, and help us figure out how to care for her at home. I have never felt rushed, dismissed, or judged for asking questions or wanting to understand every option available to us. During a stressful and emotional time, their team has helped make things feel much more manageable. I especially appreciate the honesty and compassion they have shown when discussing her condition. They have celebrated the good signs with us while still being realistic about her health, which means more than they probably realize. Poopoo is incredibly important to our family, and knowing that she is being cared for by people who treat her with kindness and dignity gives us so much peace of mind. Thank you to everyone at Riverpark Pet Hospital for taking such wonderful care of our girl and for being so patient with her very worried humans. I would absolutely recommend them to anyone looking for a veterinary team that truly cares about their patients.

This rating is long overdue, but I feel pet owners should know all pet owners' experiences to make…read moreinformed decisions. This vet was wonderful until it wasn't; I will not elaborate on the circumstances that caused me to change vets but will give my basic overview below. I would say this vet is okay with normal procedures and basic care; anything more than that I cannot recommend them to anyone. If you have a serious concern/issue and use this vet, please seek a second opinion if you at all feel like your concerns were not addressed or something doesn't feel right. I wish we had; it may have saved our precious girl.

This Vet and the staff are amazing! He absolutely does NOT push a bunch of unnecessary tests (&…read moreprocedures,) off on you. He answers EVERY QUESTION that you may have; no rush during appointments. My husband and I like him, and his staff, very much! And... his fees are VERY reasonable$! Signed, A Very Happy Family

Dr. Akhtar and his office are truly the best in Fresno! He genuinely cares for every pet as if they…read morewere his own, and we always feel confident knowing our pet is in such good hands. Dr. Akhtar is knowledgeable, compassionate, and well connected with emergency veterinary offices in case urgent care is ever needed. We are incredibly grateful for the care and attention he provides and highly recommend him to anyone looking for a wonderful veterinarian.

They always take great care of my Walter and Abby. They…read moreexplain things clearly and manage expectations. I have an aggressive dog so I need to keep her away from other dogs and I find it easy to navigate through there. They are very mindful of her behavior. Getting appointments may be a little longer wait but totally worth it.

A lot of vets in Fresno either done care or only care about upselling unnecessary services. Not…read morehere! The Dr. Janzen and staff really care about you, your pet and your wallet. Plus the old school 70's vibe in the building is really fun.

I've been taking my doggo here for a few years and I've always had a great experience with the…read morestaff and Vets. They address any of Sesame's issues as soon as they can and always try to squeeze her in. They're all compassionate, caring and explain options and things thoroughly. I've been able to call for prescriptions and refills easily. We've been really lucky to have great experiences every time! Thank you to the whole team at Animal Hospital and Dental clinic!

I moved my animals here due to proximity, and what a pleasant experience it has been. The staff is…read morethorough and straightforward. I really enjoy Dr. Keller and his communication style. The prices are fair. Also, this is the safest places I've ever had pet dental done. And I appreciate the staff taking time for follow up on my pets. Really wonderful vet practice!

1-29-25: My cat of 15 years passed at home…read more After about 6pm I was crying and still had her body in my arms. I called and they asked if I needed someone to come out and put her down. I said no, she already passed and I still had her body in my arms and was calling about cremation services and how much it would cost. The person on the other line went silent. I kept saying hello, hello for awhile, but realized they disconnected the call. We went to Cedar Veterinary instead and took her and paid for her cremation. Not a good way to handle a call after a person's pet has crossed the rainbow bridge.

My husband helped me find this service because I couldn't bring myself to search for it myself…read more My cat was diagnosed with oral cancer and her condition deteriorated quickly. I made the difficult decision to put her down and was grateful that I could book everything online because there's no way I was going to call anyone to schedule this service. I chose Dr Karen Whala and she was amazingly kind and compassionate. She evaluated my baby girl, took her time explaining the process and my baby girl passed peacefully in the comfort of her home. Two weeks later, she hand delivered the ashes. Thank you for going above and beyond for my beautiful Roxy.

We had a pretty serious emergency with one of our cats on a Saturday, well after 8pm. A quick Yelp…read moresearch pointed us to these folks. It's a fairly long drive for us, but we made the ride. The place is very easily located on Blackstone very close to Hearndon. The practice is physically huge, and extremely well kept up. The lobby is clean, spacious and very client oriented with a phone charging station, coffee, tea and snacks available. Even late at night there were two folks manning the front desk, and let me tell you, they are rock stars: calm, patient and unflappable, friendly and caring. Everyone we dealt with that night was calm, professional and empathetic. Our issue was serious, and got immediate attention. The doctor was calming and knowledgable, and gave us very complete information. We were there a long while that night and into the next morning, and staff was the same with everyone who came in. The hospital is remarkably well equipped. Vet medicine is never quick, but it was clear they were doing their best throughout. We HIGHLY recommend these folks in general, but especially for after hours emergencies. One note: they are very good, but this is not an inexpensive option.

1-Star Review -- Extremely Disappointing Experience…read more I brought my dog Ellie to Fresno Veterinary Specialty and Emergency when she was already extremely sick, and we were very worried about her. The first thing they did was hand us a $780 estimate/authorization to sign so they can perform a triage. We did NOT sign it. We asked for an emergency exam because we needed to know what was wrong with our dog. What was extremely frustrating was that the emergency exam basically consisted of us telling the vet what was wrong. They did not check her vitals or perform any testing until we agreed to additional charges. They then presented us with another charge of about $300 to test for parvo, which we agreed to. It came back negative. They then offered to check her blood sugar, which was another additional charge. Her blood sugar was 28. We were repeatedly told that Ellie would not make it if we didn't hospitalize her. We asked what other options we had, and they offered a dextrose injection, explaining that it might raise her blood sugar within 15 minutes to an hour. But insisted that it would not be enough to help her. We agreed to the injection anyway and signed for the treatment. Afterward, they told us they did not recommend taking her home because she would not make it through the night. We took her home anyway. On the way, we bought a blood glucose meter so we could monitor her ourselves. Ellie continued getting worse, and we were even considering taking her back to euthanize her because we didn't want her suffering. Before doing that, I checked her blood sugar myself. It was over 400. Her blood sugar had been 28 at the hospital and was over 400 after the dextrose injection. I am not a veterinarian, so I cannot say whether the dosage was too much, but seeing such a drastic change while my dog was getting worse was terrifying. I decided not to give up on her. I stayed up with her, syringe-fed her, gave her water, monitored her blood sugar, and cared for her through the night. Ellie survived. She is now doing amazing and is completely fine. What makes this experience even more upsetting is that this was the third time my family experienced something similar at this hospital. The first time was with my brother's dog. He was told essentially the same thing -- that there was no hope for his dog. Unfortunately, he trusted that information and made the heartbreaking decision to euthanize her. The second time was with my sister's dog. She was also told there was little to no hope and was presented with numerous tests and charges. My sister decided to take her dog home instead. Her dog got better. Then it happened to me with Ellie. After what happened with Ellie, this was my last straw. I understand emergency veterinary care is expensive, and I understand that tests and treatment cost money. My issue is feeling like you cannot get real answers or options without continually agreeing to additional charges, while being told your pet has little to no chance. I truly believe Ellie could have died if I had simply accepted what I was told and given up on her. I will never take another pet here again. If you bring your pet here, ask questions, make sure you understand exactly what is included in the exam, ask about alternatives, and don't be afraid to get a second opinion.

This review is for the walk-in clinic. I just left there with my three cats and my three small…read morechildren looking to get a simple dewormer. I was told that they had to have RABIES VACCINE PROOF. THIS WAS NEVER STATED ON THE WEBSITE. This was a huge waste of my time as I drove from afar with three small children and three cats in carriers. I have recently fostered and adopted from here two months ago. The clinic needs to do better. IF PROOF OF RABIES VACCINE WAS REQUIRED, THIS SHOULD'VE BEEN POSTED ON WALK-IN CLINIC INFORMATION PAGE OR ANYWHERE. Also, I was told that I might not get seen because 10 puppies were just brought in. It's like they were looking for an excuse to turn me away. There's a walk-in clinic right up the street. I'll be taking my services there from here on out. Lastly, this is no way to treat your fosters and adopters let alone anyone!

We took are small dog because she was having trouble peeing. We paid for an ultrasound and urine…read moretest and the determined she has a UTI and prescribed antibiotics and sent us in our merry way. Fast forward a week and she's crying and struggling to go to the bathroom. We thought constipation. After a whole night of pain we called VAC and they said they had no appointments for follow up, it wasn't the antibiotics and to go to urgent care. We ended up at a different vet who first thing palpated her bladder and felt a mass. Then took a simple xray which showed 3 large bladder stones, one of which was blocking her from going pee. I'm no Dr, but wouldn't the original ultrasound from VAC show this? Wasn't that the point of the ultrasound? Even the 2nd vet was baffled that they didn't detect 3 cheese ball sized bladder stones via ultrasound, which I hear provides more detailed information than an X-ray. Anyway, I find that surprisingly incompetent. And even if they couldn't provide the necessary treatment (surgery), I would assume they would have spotted something so obvious and offered a treatment plan. Maybe they didn't even do the ultrasound? But they certainly billed for it. Anyway, boo on you VAC. Don't go here, they messed up big time.

I originally reviewed Waterhouse several years ago, not long after we became clients, and after…read moremany years of bringing both our Mini Schnauzer and Wheaten Terrier here, I wanted to come back and share how much this practice has continued to mean to our family. I especially want to recognize Dr. Thiels. Over the years, he cared for both of our boys and was consistently compassionate, thoughtful, and incredibly thorough. He always took the time to explain what was happening and our options in a way that made us feel informed and reassured, particularly during some of the most difficult moments of pet ownership. Most recently, our family was faced with an unexpected and heartbreaking situation with our Wheaten. Dr. Thiels helped us navigate an incredibly difficult decision with such kindness, respect, and reassurance. He never made us feel rushed or judged, and the compassion he showed both our dog and our family during his final moments is something I will never forget. He was peaceful, safe, loved, and in my arms when we said goodbye, and I will always be grateful to Dr. Thiels for helping make that possible. The compassion at Waterhouse extends well beyond one veterinarian. From the front desk and technicians to the entire veterinary team, we have consistently felt that our animals were genuinely cared about here, not simply treated as patients. After all these years, what I wrote in my original review still holds true, but I understand it even more now: there are people in veterinary medicine who are clearly doing this work because they truly care about animals and the families who love them. Dr. Thiels and the team at Waterhouse are those people. We are incredibly grateful for the many years of care and compassion they have given our family.

I had such a great experience at Waterhouse Veterinary Clinic! This was my second time bringing my…read moreroughly 3-year-old Bernedoodle mix here, and I knew after our first experience that this was where I wanted to take him for his annual exam and vaccines. Our first visit was actually an emergency about a year ago after he got into human medication. The team at Waterhouse acted quickly and helped save his life, so when it was time for his annual checkup, I felt very comfortable bringing him back. I also really appreciate that they are open on Saturdays, which makes scheduling appointments so much easier with my work schedule. The veterinarian was incredibly thorough. She asked about his energy level, lifestyle, diet, and activities, and carefully checked his eyes, lungs, heart, weight, and overall health. She also took the time to discuss vaccine options beyond his routine rabies vaccine based specifically on our lifestyle. We live in Riverstone, and when we're out walking, my boy is notorious for trying to drink from puddles and being interested in all the pigeons and other wildlife around the neighborhood. She recommended an additional vaccine that could help protect against potential bacterial infections associated with contaminated water and wildlife exposure. I really appreciated that she wasn't just checking boxes with his annual vaccines, she was thinking about what actually made sense for him and the things we do together. They also helped with his anal glands. He wasn't impacted, but they were full and needed some help being expressed. That was an additional $34, but it was absolutely worth it for his comfort. He ended up getting four vaccines plus the anal gland expression, and our entire visit was under $275, including the exam. I felt like he received very thorough, thoughtful care without feeling like I was being pushed into unnecessary services. I left feeling very happy that I chose Waterhouse and confident that my boy was well cared for. I would definitely recommend them to other pet owners!

We are traveling and away from home for 4 weeks. Unfortunately, our dog Otis had a couple of bad…read moredays so we visited Abby Pet Hospital and received the most excellent care that I could have imagined. Thanks to Dr. Silva, Nicole, and Janet for the great support. We are now ready to get back on the road and Otis is doing much better!

I used to go to Abby about 20 years ago when it was actually on North Abby and haven't visited them…read moresince they moved. Took my huge dog in for a general checkup and to find out about sedating him to clip his nails. The groomer came back with the $220 estimate but offered to try and clip his nails without sedation. I said go for it. 10 minutes later he was back with short nails and seemed to have a little more pep in his step and I saved about $190. The tech, the vet, the groomer and front desk employees were all great. It was a great experience and I will take my other 2 dogs there when necessary.

After visiting several pet hospitals for my 5 years old Shih Tzu's ongoing allergies and health…read moreissues, this location has been my favorite by far. The doctors and staff are fast, caring, attentive, knowledgeable, and truely take the time to listen to your concerns. They'll give great tips and tricks besides your pet clincal bills. The clinic is clean, spacious, and provides fast, efficient care. I recommend calling ahead for an appointment. They also do accept walk-ins with a reasonable wait time. Office visits price is at $60. Overall, I've always felt welcomed, heard, and confident in the care my dog receives here.

Brought my nine-year-old Queensland Red Heeler in to look at her right leg after almost $1,200 bill…read morewith prescription of medication and X-rays pet visit. Veterinarian recommended to schedule TPLO surgery for $5,000+ after reviewing the x-rays I could see that the ligament was half torn. The veterinarian wasn't open to suggestion to rest and healing as an option? After viewing the half torn ligament, the Internet recommended with two months of crate rest with major restriction of movement which could heal with scar tissue. Armstrong to this day has never responded or followed up with me to schedule the TPLO surgery or most importantly to check in to see how Rosie is doing. It's been over two months now since Rosie's movement restriction plan and Rosie is walking and running on all four legs evenly with no favoritism of injured leg! I would not recommend Armstrong Pet hospital and warn clients of our experience should you elect to have TPLO surgery. Their tactic to scare you into invasive pet surgery at a costly rate, very minimal customer service and at least amount caring for the pet. It's my opinion that Armstrong Veterinary is mostly interested in charging emotional pet owners. One bit of advice, or information I received after extensive questioning the veterinarian which did not appreciate in my opinion with his body language and tone towards us! Should you elect to have the TPLO surgery, it is highly for certain that the pet will likely need in time on their other leg because they'll favor the bad leg and create too much stress on their good leg! Recommendation do your research take a chance in my case it worked out wonderful and Rosie are red healer is thriving. It was worth the 2 to 3 months caring! Rosie, our red healer, enjoying a ride, running on all four legs now! Do not let Armstrong Vet Hospital bully you into surgery, especially if the ligament is still intact.