***Do not go to this doctor***. I went to get treatment for my debilitating anxiety, which she…read morerefused to treat and instead told me I had schizophrenia (????) and that I needed to be on antipsychotics. I'm very familiar with my medical problems and diagnoses, and her statement was completely inaccurate. I needed help with anxiety, I'm already on meds for everything else I need meds for. She kept prescribing me antipsychotics I don't even need that made me almost go blind, they brought back my tic disorder I worked for 5 years to conquer, and they obviously don't help with anxiety. The last time I saw her she called me names and told me not to come back. This doctor deserves to lose her practice. She beats around the bush instead of actually treating the problem because she's afraid of the DEA like they have a gun to her head. And if they do, they must have her under close watch due to something she must have screwed up on. DON'T GO HERE.

From the owner: Dr. Cheryl Hodges is a board certified psychiatrist who specializes in a drug free solution for…read moredepression called Transcranial Magnetic Stimulation (TMS) TMS therapy uses magnetic impulses to stimulate nerve cells in the areas of the brain thought to control mood. Dr. Hodges also treats other mental disorders, ranging from Obsessive Compulsive Disorders (OCD) to Post Traumatic Stress Disorder (PTSD) to AD(H)D. She has been practicing psychiatry in Alaska since 2008. Certifications: Board-certified in General Psychiatry. Diplomat of the American Board of Psychiatry and Neurology. There are now two locations to serve you our Anchorage office is located at 2741 Debarr Road C411, Anchorage, AK 99508

Do not have trauma or any other type of problem if you see Lisa. I found her rude, abrasive and…read moreunprofessional. I was shaking when I left her office because I laid my heart on the line and was called a liar. I let myself be vulnerable and felt unheard and raw. There was no helping me according to her. She is money driven. She also broke HIPPA law and broke my confidentiality. I was more traumatized when I left her office than when I went in. She bragged about her schooling however has no experience in how to treat another human. I highly recommend thinking twice before considering her as a therapist. ​

From the owner: I graduated from the from the University of Utah as an RN and then went on to graduate school where…read moreI received a degree as a Psychiatric/ Mental Health Nurse Practitioner in 2011. Over my career I have worked with our Veterans at the VA Hospital, with clients in community outpatient clinics, as well as in the private practice setting where I am now. I have spent the majority of my time as an ANP working in rural areas and I have gained a broad range of mental health experience treating all menta

My one star is for the dentist office only I went in for a…read moretooth ache and ended up having my back molar remove. As it was being removed the dentist committed that I had a root canal and it had fused into my jaw bone. It was difficult to remove but eventually it came out. I ended up going back in a week later for severe pain, she cleaned it up sent me on my way. Now a few month later I have what I can only call fishing line poking through my gums. It's irritating my tongue and is painful at times limiting my ability to eat comfortabl. I'm terrified to go back, there was so much pain and I don't have dental insurance.

Very poor staffing. Angie literally told me after I explained that I wasn't aware that I was out of…read moremedication and needed it called in asap that maybe I shouldn't wait until I was out of medication to call..... again it was an accident. But that's okay I'll keep going through with draws Angie I appreciate you!!

I've had tardive dyskinesia for 3 years now, which is a debilitating neurological condition caused…read moreby exposure to certain medications. The longer it takes to be addressed, the worse it gets, and after the first year, it becomes permanent and incurable. I now have to be on a 24-hour regimen of sedatives to keep the excruciating symptoms suppressed and am looking at needing brain surgery to mitigate the damage that was caused by my diagnosis being delayed for so long, which is LARGELY Pinnacle's fault. I saw 3 different NP neurologists there, with my symptoms getting worse each time, and them knowing I was on meds that could cause TD. The 1st NP, Lisa- who no longer works there- accused me of lying. The 2nd, Debby, told me my symptoms were just psychosomatic. The 3rd, Allison, told me it couldn't be TD, despite the fact that I was visibly grimacing and moving my jaw around, and my teeth kept snapping shut, all of which are classic, TEXTBOOK TD symptoms. She told me the grimacing must be from my chronic pain and dismissed my other symptoms completely because I was not displaying one VERY specific symptom that NOT everyone with TD even develops, and is absolutely NOT a requirement for a diagnosis. I finally convinced my psychiatrist to take a closer look and when she saw the grimacing and jaw movements, she IMMEDIATELY diagnosed me with TD. I cannot recommend Pinnacle. The care I received there was LESS than subpar UPDATE: Because of the original bad review I left them here, despite the fact that I was willing to give Pinnacle one more chance because they finally hired an ACTUAL doctor, my appt was cancelled, I've been barred from being seen there at all, and now have had FALSE allegations made against me about supposedly abusing the staff over the phone and the patient portal. First of all, I only JUST got access to the patient portal in the last few days, and I sent exactly ONE message on it to tell them that their website worked terribly and to call them out for using the "American Indian" in the demographics section. The office manager made excuses for this last point, said SHE didn't think it was racist (NOT her call to make, as I would expect if she were Indigenous American herself, she'd have said so), and cited UCLA and the US Consensus, both of which are NOT the Indigenous American community and do not get a say about what term is appropriate- never mind the fact that it's been removed from the common vernacular, and widely considered outdated and racist for over twenty years already. I have also never once CALLED and actually complained about my abysmal treatment by their NPs to ANYONE there, never mind the reception staff, because I understand that the front desk has NO control over what the medical providers do. I was called a liar AGAIN by the receptionist- who was hostile with me from the very start of the call- because he claimed to be the one who I abused on the phone and I told him that I'm positive I've only spoken to him ONCE before to make that appointment. He's the only man that's ever worked that desk, so I feel like I might remember. Which seems more likely- the receptionist who fields HUNDREDS of calls daily remembers my ONE call, MONTHS AGO and I was SO abusive that he made the appt w/o protest, or that -I- actually remember the ONLY call I made to them in over a year when I spoke to the ONLY man who's ever answered that phone? And yes, THIS time, I DID tell him to go eff himself. I also caught HIM in a lie. First, he claimed that HE was the one I supposedly abused on the phone. THEN he let slip that I've ACTUALLY been barred for over a year, which means this was decided before he worked there, but does actually coincide almost perfectly with the time I left the original review here. So, am I banned for abusing the staff just a few months ago, or was it because I left a bad review over a year ago? Do NOT go to Pinnacle. This is beyond me not recommending them: I am warning you AWAY from them

Fraudulent billing practices, incompetent staff (including the practice manager, Ms. Ditomoaso). Do…read moreNOT use this business. I paid my $40 copay when billed for it, but they apparently did not record my payment properly in their billing system. After multiple interactions to attempt to correct this, I spent my very limited personal time to gather and email Ms. Ditomoaso a copy of my bank record showing my $40 check was cleared with THEIR business info on the back of the check. She responded with an apology and said she would fix their system to reflect paid in full. However, TWO MONTHS later, I received ANOTHER demand for payment of the same $40. I do not know what more I can do to convince you never to walk through their doors. They will hound you forever for payments you have already made!

I've had tardive dyskinesia for 3 years now, which is a debilitating neurological condition caused…read moreby exposure to certain medications. The longer it takes to be addressed, the worse it gets, and after the first year, it becomes permanent and incurable. I now have to be on a 24-hour regimen of sedatives to keep the excruciating symptoms suppressed and am looking at needing brain surgery to mitigate the damage that was caused by my diagnosis being delayed for so long, which is LARGELY Pinnacle's fault. I saw 3 different NP neurologists there, with my symptoms getting worse each time, and them knowing I was on meds that could cause TD. The 1st NP, Lisa- who no longer works there- accused me of lying. The 2nd, Debby, told me my symptoms were just psychosomatic. The 3rd, Allison, told me it couldn't be TD, despite the fact that I was visibly grimacing and moving my jaw around, and my teeth kept snapping shut, all of which are classic, TEXTBOOK TD symptoms. She told me the grimacing must be from my chronic pain and dismissed my other symptoms completely because I was not displaying one VERY specific symptom that NOT everyone with TD even develops, and is absolutely NOT a requirement for a diagnosis. I finally convinced my psychiatrist to take a closer look and when she saw the grimacing and jaw movements, she IMMEDIATELY diagnosed me with TD. I cannot recommend Pinnacle. The care I received there was LESS than subpar UPDATE: Because of the original bad review I left them here, despite the fact that I was willing to give Pinnacle one more chance because they finally hired an ACTUAL doctor, my appt was cancelled, I've been barred from being seen there at all, and now have had FALSE allegations made against me about supposedly abusing the staff over the phone and the patient portal. First of all, I only JUST got access to the patient portal in the last few days, and I sent exactly ONE message on it to tell them that their website worked terribly and to call them out for using the "American Indian" in the demographics section. The office manager made excuses for this last point, said SHE didn't think it was racist (NOT her call to make, as I would expect if she were Indigenous American herself, she'd have said so), and cited UCLA and the US Consensus, both of which are NOT the Indigenous American community and do not get a say about what term is appropriate- never mind the fact that it's been removed from the common vernacular, and widely considered outdated and racist for over twenty years already. I have also never once CALLED and actually complained about my abysmal treatment by their NPs to ANYONE there, never mind the reception staff, because I understand that the front desk has NO control over what the medical providers do. I was called a liar AGAIN by the receptionist- who was hostile with me from the very start of the call- because he claimed to be the one who I abused on the phone and I told him that I'm positive I've only spoken to him ONCE before to make that appointment. He's the only man that's ever worked that desk, so I feel like I might remember. Which seems more likely- the receptionist who fields HUNDREDS of calls daily remembers my ONE call, MONTHS AGO and I was SO abusive that he made the appt w/o protest, or that -I- actually remember the ONLY call I made to them in over a year when I spoke to the ONLY man who's ever answered that phone? And yes, THIS time, I DID tell him to go eff himself. I also caught HIM in a lie. First, he claimed that HE was the one I supposedly abused on the phone. THEN he let slip that I've ACTUALLY been barred for over a year, which means this was decided before he worked there, but does actually coincide almost perfectly with the time I left the original review here. So, am I banned for abusing the staff just a few months ago, or was it because I left a bad review over a year ago? Do NOT go to Pinnacle. This is beyond me not recommending them: I am warning you AWAY from them