I was a person that had such bad experiences with prior dentists, that I had just refused to go…read moreback to a dentist. When I finally went back, I had the most earnestly, caring, ensuring that I understood each step and I was ok during each process of the procedure dentist. Dr. Lemus is so much a step above any dentist that I have heard about or experienced. I will challenge anyone to find a better doctor that is truly concerned as well as providing the best dentistry care that meets your needs. She does not try to sell you on anything that you do need, but will let you know what is available. I know I am just an average person, but if there was award that I could give or a vote that I could submit for the BEST DENTIST EVER it would definitely go to Dr. Lemus. The staff is nice also. Nothing beats Dr. Lemus. There is no other Dentist for me than Dr. Lemus.

Wonderful care from the entire staff. I was seen quickly for a crown issue and Dr. Datta took good…read morecare of me and pointed me in the right direction for what to do next. Amazing experience overall

First off let me just say this... I hate coming to the dentist! I have really bad anxiety when it…read morecomes to the dentist. Getting to the office was a breeze! Easy to find. Great location and lots of parking! I walked in and immediately greeted by the front staff and they were very welcoming. I get called to the back and the first girl didn't really help with my anxiety cuz she kept prying into my mouth while scanning my mouth then she asked Whitney to come in... she calmed me down, and gave me a step by step and was very gentle. Then she introduced me to Adriana and omg she was amazing! She explained everything to me, suggested cleaning tools, a step by step and recommended a Brazilian cafe. Then Dr Jeffrey Chen walks in and he was super nice! He also explained what he was going to do, my options for my treatment plan and most of all he took his time. He was also recommended by his mom who is my patient at my clinic! Check out was great! I don't remember her name but she had long hair and a beautiful smile. She explained my estimate and answered all my questions! Thanks everyone for making my visit EXCEPTIONAL! I'm definitely recommending!

The new owner finally did the right thing and reimbursed a friend of the family the money the old…read moreowner owed her. It took 5 months to get back the OSHA fees and LAB fees which were fraudulently billed by the old owners. So sad that they took advantage of in-network additional billing that was not allowed. Old owners just ignored it but the new doc did the right thing! I hope this practice learns from this experience and treats patients the right way without tacky billing ideas.

So thankful to find this dentist! Moving from out of state i has a bad experience w another dentist…read morein Alpharetta that made me hesitant but I knew I wanted to find a private practice and both the dr and his staff are so helpful, prompt, efficient and friendly. I highly recommend!

Perfect services, I can get same day appointment for emergency that was impossible to get from…read moreanother doctors. The staff were very friendly and helpful. Dr. Rajaie explained everything very clearly and accurate and suggest the best options. They took care of the patient which is appropriated.

I texted over the weekend with a problem and the doctor wrote me back within 5 minutes with an…read moreappointment for Monday! their communication is incredible and have awesome support staff!

The VA sent me to Johns Creek Dental Studio, in April, 2026, for a possible crown needed for tooth…read more#3. The dentist, Arjun Parikh, said I needed a crown. His assistant, Sejja, attempted to make the temporary crown 2 times on the first visit, but she never could do it, so she had to let Aniah finish the job. Sejja did a really bad job, and the temporary was just barely hanging on the tooth. Two days later, part of the crown came off, so I had to return to the clinic. During this visit, Sejja attempted 5 times to make the temporary, but she still couldn't do it, so she turned it over, once again, to another person to finish the job. In my opinion, this is total incompetence! I have had 10 crowns made at other clinics, and I never experienced this problem before. However, it gets worse from here: Sejja made the mold for the permanent crown, and she also messed that up. The crown has an indention at the top, that makes it extremely difficult to floss the area. When I floss, it creates pain and bleeding in the gum line. She also messed up on the night guard, and it's a difficult fit. This young lady messed up on EVERYTHING she did! I have never experienced this before at any other dentist! I told Arjun Parikh, and he laughed in my face, and he came across to me as arrogant and narcissistic. He told me he stands behind the faulty work that Sejja did. I went to another dentist, and the new dentist told me the tooth needs to be extracted, because I have bone loss, and that I would need a bone graft. THEREFORE, JOHNS CREEK DENTAL STUDIO MADE A CROWN FOR A TOOTH THAT NEEDS TO BE EXTRACTED. I BELIEVE THIS IS DENTAL MALPRACTICE, AND I AM CURRENTLY HAVING THIS In review, here are the problems that Johns Creek Dental created for me: 1. Pain in the gumline, between the two upper right molars, that gets much worse when I eat certain foods that get trapped between these teeth. Before this permanent crown, I never had a problem with food getting stuck between these teeth. 2. Pain between the two upper right molars from flossing in that area. The pain can become pretty bad. 3. Inflammation between those two teeth, mostly caused from flossing, but also from eating. 4. Extreme difficulty flossing between those two teeth, because Johns Creek Dental Studio created a jagged area at the top of the crown, so the dental floss doesn't glide smoothly. Out of the 10 total crowns I have had done from other dentists, this is the only crown that has this problem, so Johns Creek cannot try to say that this problem is normal. 5. A bulky crown that doesn't feel natural, as compared to the other nine crowns, from other dentists. 6. The gum line between those two molars bleeds very easily when I floss that area. I never had this problem with the bleeding before Johns Creek Dental Studio made this crown. I will strongly encourage everyone to stay away from Johns Creek Dental Studio!

Consistently great experience with office staff, hygienist, and Dr. Pai…read more She not only treated my dental conditions but also provided preventive steps to improve dental hygiene. She referred me to the best oral surgeon and my complex wisdom teeth issue was resolved within two months. Now she is my whole family's dentist.

Dr Pai is a very detail oriented, compassionate and caring dentist. She has very high professional…read morestandards and makes sure that the patient is fully satisfied. Highly recommended!

Apparently this location is closing?? I tried calling multiple times daily over the course of a…read moreweek to try and change an appointment, however could not get through and was not getting a call back after leaving several messages. I called one of their other locations and the lady told me that the Alpharetta location is closing. I asked when I was going to be informed of this since I had an appointment scheduled for two weeks from that time. She said she didn't know, but that I could be seen at their Marietta Location. Although I do appreciation the offer, living in Alpharetta and the location I have been going to is in Alpharetta, the Marietta location is not convenient. I am very dissatisfied that I was not informed of this closure so I can go ahead and find another dentist. Poor customer service IMO.

Went to this office because we wanted dr Aleena . But realized it's not worth dealing with her…read morehorrible staff. sorry dr Aleena. 1 star for your staff. 5 stars for dr Aleena obviously.

Dr. Malikov and the staff at Jones Bridge Dental are wonderful and a truly caring team! When you…read moreare there, you are talked to in an empathetic and informative manner that reflects a dedication to treat you as a person and not just another patient! I am met with pleasant conversation on an individual basis from everyone I encounter during my visits, which puts a lot of my "dental anxiety" at ease. Not to mention, they offer many ways to help decrease anxiety from headphones, dimming glasses, and (if need be), nitrous oxide. Dr. Malikov is extremely gentle and has a way of soothing you, like slightly tapping the center of your forehead during a painful injection! He's also a very kind, sweet Dr with genuine concern for his patients and their health! Please take the time to check them out... you may be pleasantly surprised with this trip to the dentist! Thank you all at JBD!

"Nice" is a sales tactic; competence is a business requirement…read more When a business relies on superficial friendliness to get you through the door but has poor internal systems to handle basic operational accuracy, it isn't professional. True professionalism means having the competence to execute transactions correctly and the accountability to fix them without forcing the customer to fight through layers of corporate friction. Writing this review is to help potential patients truly understand who Jones Bridge Dental is when issues arise. You only learn the true character of a business when a mistake happens, and this interaction exposes a business that drains its patients' time and energy rather than demonstrating basic professionalism. Because they lack adequate internal systems, the burden of correcting their corporate sloppiness is pushed entirely onto the patient, requiring endless energy, tracking, and friction just to demand basic accountability. I went to Jones Bridge Dental in Alpharetta/Johns Creek for a routine cleaning. I began coming to this practice when it was privately owned by Dr. Leo Eliezer, a model where the owners were directly connected to and accountable for the individuals doing business with their patients. The practice was subsequently sold to a corporation, Heartland Dental. To be clear, corporate ownership itself is not inherently the problem. The issue lies with organizations that allow their operations to become highly undisciplined hiring under-qualified personnel, failing to implement proper training, and lacking the internal capacity to review operational breakdowns or manage the systemic issues that inevitably arise in healthcare practices. Despite these structural failures, these individuals continue to remain in customer-facing roles. While the initial issue stems from an unauthorized charge for a declined service, the subsequent interaction with their staff exposes a systemic failure within the organization. 1. The Core Issue: Unauthorized Billing Prior to my appointment, I specifically declined fluoride treatment in writing. I did not receive the treatment. Despite this clear written directive, Jones Bridge Dental processed a charge on my card for the service. 2. Operational Incompetence and Careless Inquiry Handling The absolute breakdown in customer care began when I contacted the billing department. I called and left a message specifically for the billing team, and Marissa was the one who called me back from that message. If she represents the standard of their billing department, it is terrifying. Instead of performing a basic review of the file, Marissa was entirely lazy with her approach. She confidently insisted that no error had occurred and attempted to attribute the balance to my pending insurance claim for my routine cleaning. She provided this false administrative explanation before even investigating the transaction. Only after I challenged her assertion did she finally do her job, review the account, and explicitly confirm that the practice had billed me for a service never rendered. The error was acknowledged and undisputed, yet rather than taking ownership to fix it, she immediately wiped her hands of the situation and handed me off. 3. Unauthorized Withholding of Funds The office stated a refund request would be submitted, but that Heartland Dental will not release it while I have open insurance claims. That distinction makes the billing issue more concerning. This is not an ordinary account credit created during insurance reconciliation. I specifically declined fluoride treatment in writing, did not receive it, was nevertheless charged for it on my HSA card, and the office acknowledged the error. My funds should not be held as security against a potential future balance on an entirely separate claim. Holding a legitimate account credit until claims are finalized is one issue; applying that policy to money obtained through an acknowledged erroneous charge for a service never rendered is entirely different. The appropriate response is to reverse the specific erroneous charge immediately not retain my HSA funds until unrelated claims finish processing. I demand an immediate refund. 4. Failure of Healthcare Professionalism and Lack of Accountability When I refused to accept this policy, Marissa transferred my call to Charissa (front desk), the employee responsible for entering the original erroneous charge. Allowing an employee to handle an escalation regarding their own error demonstrates a severe lack of management oversight. Throughout the call, Charissa was irritated, argumentative, and repeatedly spoke over me. Rather than acknowledging the practice's mistake, she chose to recite a policy that doesn't apply to my situation. Instead of using critical thinking or looking at the actual context of the situation, she weaponized the "policy" as a shield to hide behind because she was annoyed, irritated to do her job, and simply wanted the uncomf

Speaking of the State Bridge office, Dr Dani and her staff are the best. I have been told that I…read moream not the easiest patient to deal with. All my questions and concerns were honestly answered, and I had no issues at all with their service. A successful business is always about the people that support the dentist, and all of them are great. And they offer 7AM appointments. I highly recommend this dentistry.

The assistant Destiny and dental hygienist Mariah at the State Bridge site were absolutely AMAZING!…read more It pays to have your support staff exceed your expectations. I would recommend these two young ladies hands down to assist your dentist with your procedure!

My experience is always wonderful at Stone dental. Today my son and I went in for our cleanings and…read morewhen we parked, my son said, "I love it here!" He said it is because everyone is so nice. This is the truth. The receptionist is welcoming and kind, as are the rest of the professionals. The dental care is excellent, too!

I am incredibly grateful for the exceptional care I always receive at Stone & Stone dental office…read more In particular, Dr. Sydney &!Summer's expertise and compassion have always given me an excellent services and also provided me with a great way to maintain my dental health. I truly appreciate the outstanding service and dedication to my care.

I was in here earlier today, for my first appointment ever with Dr. Bowns. Prior to the…read moreappointment, I was able to fill out some paperwork online so that saved some time when arriving at the office. I was greeted immediately by Michelle, who I had been speaking with on the phone to set up the appointment. Nice to place a face with a name! She was professional, courteous, and of course, let me know it would only be a couple minutes before I was up. Sure enough, within 4 minutes Beate came out and introduced herself as my hygienist for the day. Pleasant, professional, and super thorough- my cleaning went about as flawlessly as could be expected. She spoke about the things she was doing so that I didn't wonder what was happening. Sometimes in the past, I have been delayed or waited a long time to see the Dr. when the cleaning was wrapping up. Dr. Bowns was in to see me within 2 minutes of finishing with Beate. He is pleasant, easy to talk with, and I found it refreshing that I was in and out of the office in less than one hour. They will bill my insurance company, and if there is anything I have extra I'll get a call. I cannot say this enough- when you have a new service provider and it works out this well, it's a great feeling! I am happy to be a new customer of JCDC, and I recommend this location to anyone that needs it. SUPPORT FAMILY-OWNED BUSINESSES!

I have been going to Dr. Bowns for 15 years. My daughter and I always have a pleasant experience…read morethere. I was told by another dentist that my daughter needed a lot of work done. I didn't really believe them. So I went for a second opinion with Dr. Bowns and he said she did not need near all that work! Needless to say I have been going to him ever since. He is very honest, lets you know up front what he is going to do and what it will cost. The staff is also very professional. I really appreciate this dental office!