They are a real professional team. Everyone knows what has to do without supervision and does a…read morefine job. Very satisfied for my 1100 sq ft new floor.

I should preface this review by saying that I chose this company based on the "google" reviews…read morewhere it received a high rating. Subsequently, I tried placing a review on their website and on google, but was unable to because it was blocked. All the reviews rate this company 5 stars, which is impossible and therefore these reviews are not legitimate. I had my floors installed a year and a half ago. I was really hesitant about writing a review on this company, but feel that I have a responsibility to other customers and let them know what our experience with this company was. We paid close to $10,000 to have our condo installed with a walnut engineered floor(approximately 700 sq/ft of a floor in a 1200 sq/ft unit. The installer did not speak English which made communications almost impossible. He placed a transition piece 2 inches in front of the bedroom door rather than under the door when closed. They tried telling me that this was the way everyone does it! I made them fix that spot, which made the installer very angry. My floor also had areas that needed grinding in order to flatten out the concrete, for which I paid almost a $1,000 extra. When they grinded my floor, they did not bother to cover any of my furniture, kitchen or bathrooms and concrete dust was found in every corner of the apartment including on my furniture. On one of the planks, the name "Stanley" was embedded into the surface of the wood (someone stepped on a tool and the force of their body weight stamped the Stanley logo into the wood. There were also numerous scratches, however, this was the least of my problems. Remember I said that the concrete needed leveling, well we found many areas with hollow spots where the planks actually moved up and down. A year later, they came in to try and fix this (about 2 months ago). The same installer, who still spoke very little English, started drilling holes in my floor and then injecting it with a compound. I thought that would do the trick. After not walking on it for 24 hours, about a week later, the boards started to make a cracking sound in the two areas he "said" he fixed. Now every time walk in those areas a loud cracking noise occurs. Oh, I forgot to tell you that they started work late November and said it would only take two weeks. We went to Hawaii for Christmas and when we came back, the job was still not finished. We had to get a hotel room at the Century Plaza for over a week while they tried finishing our suite. Each time we asked would finish, they would say ..."tomorrow...tomorrow". The floor was poorly installed and they left a hell of a mess. I now have to spend money to repair all the areas that have "sink holes" in them. Please really consider this company as a "stay away" as I had the worst experience of my life with this contractor. I have pictures if anyone is interested. You can email me at andreretel@gmail.com. I just think you should be warned! Dr. Andre Retel, MD Vancouver, BC

This place is amazing, fantastic show room but if you can visualize well make your way downstairs…read moreto Margranite. Here you'll find slabs of granite, and other stones including quartzite. Mother nature is amazingly talented and Margranite showcases her raw work for you to create and capture her stunning beauty in your home!

Tile place upstairs was great, but slab gallery has terrible service. she wouldn't let us see the…read moredifferent slabs and insisted that they were all very similar. Would never go back. Lots of other places with great service and similar prices!

I purchased some carpet for my parents rental unit and had drop by in person to see what they had…read moreon sale. I consulted with one of the sales staff and determined that I would purchase a beige carpet and made the purchase on the spot. I asked them to hold it for my carpet installer to pick it up at a later date. Approximately 2 weeks later my installer picked it up and installed it. When I went to see the finished job I was shocked to find it was the wrong carpet. I went to the store to let them know that they had sold me the wrong carpet and showed them my receipt and the picture I took of the carpet I bought in their store previously. The staff were shocked as well and said that their manager will call me to discuss and hopefully fix this. As such, I have been there one more time after I did not hear from this manager and again was told he would contact me. Well, I have yet to hear from him. I am a realtor and I will warn my clients about this particular store if they require any flooring after this experience.

Our experience at End of the Roll Rupert Store was initially tenuous but the planets, sun and moon…read morealigned and we were happy with the experience. Thank you Kamran Anwar, our amazing carpet installer. The square footage that was initially quoted after measuring, was off by 30 square feet from our calculations and this is with a 20% overage. We found a 279 sq ft roll that matched our room and size. Ian confirmed with Kamran the square footage and stated it would be close. We purchased the carpet and had it scheduled for installation in two days. On the day of installation, we received a call from Ian who stated the carpet was incorrectly measured and short by 12 square feet. Ian planned to give us a smaller carpet end that was slightly off color but had the same pattern for free. This was acceptable as it was going into the closet. Kamran was professional and personable. He somehow made the original carpet fit into the bedroom, hallway and closet. You cannot see the seams. We appreciate Karman's and Ian's efforts to satisfy our needs. Thanks, Rich

My friend suggested this flooring work, and they did a great job. The work was neat, strong, and…read moredone on time. I'm very happy .

The owner of Rug and Remnants, Ed, is an amazing guy with a fantastic selection of flooring and…read morecarpets with amazing pricing. We used his company a few years back to have some carpet and floors installed. We had an issue with his contractor, Rodney and his crew, that was sent over to us. They installed the carpets flawlessly but ruined the flooring causing us thousands of dollars in repairs. After several tradesmen said "Who did this to your floor?", we wrote a review of our experience with Rodney. It hadn't mattered how long it had been since the floor had been installed, Ed came over immediately to asses the floors and offered to get them fixed. We highly recommended Rug and Remnants for Ed and his kind, knowledgeable and courteous staff but would not recommend Rodney as a contractor

We have hired Rug and Remnant to do floors for multiple renovations and absolutely love them. The…read morestaff are very friendly and helpful. The work is always top notch and we couldn't be happier with our new carpet.

This company was great. Ray wrote up a well detailed quote and answered any questions I had…read more Arthur did most of the flooring in my apartment. He was extremely careful inside my suite and when coming and going from my condo. My floors were beautifully done and Arthur was careful with all details. I would recommend this company to anyone. Thank you for my beautiful floors!

I have used Lonsdale flooring twice in the last few years, for installation of hardwood. The last…read morejob they did was very difficult due to the amount of levelling required, but there were no complaints from the installer. They stuck to their quote, plus a reasonable levelling expense and the result was perfect. I have always found the staff very pleasant and helpful and I trust them completely to do a great job at a reasonable price. In both jobs there were problems that were uncovered but I could trust them to handle these situations as well as anyone could. I recommend this company highly.

We have used Ethical Flooring twice to select and buy hardwood flooring. Both times we enjoyed…read moreprofessional and prompt service. Their suggestions were well thought out and the pricing was very reasonable. About a year after buying installing the wood, we had a renovation done and it required ripping out some of our beautiful flooring. Kevin was able to find the same flooring that matched the shade that was sold to us the previous year. A great relief to my wife and I as we were very fond of the hand scraped planks that Ethical Flooring found for us. As we own a carpet cleaning company, we have referred a lot of our clientele to Ethical Flooring and they have all been very satisfied with the product and service from them. A great selection of carpeting and flooring options. We highly recommend them.

We are repeat customers because our first experience with Ethical was superb. No pressure to buy,…read morethoughtful help when asked and product delivered and installed on time. The installation crew was fantastic and worked around our clutter without complaint. We love our new floors and carpets and would use Ethical again in a heartbeat.

The King of Floors is a well deserved name. We went there after checking out many other flooring…read morecompanies. We were greeted by Troy, the store manager who spent a great deal of time walking us thru the warehouse. He listened to our concerns and questions about such a big project for flooring for our large area. When we left, feeling confident we had made the right choice, we couldn't believe the low cost compared to the other stores. Save yourselves a lot of time and just go there, that is what we now tell all our friends. Terry G

Troy was great. I would 5.5 if I could. Thanks for everything. I love my new floor. It looks…read moregreat.