I found their employees rude. That's when you could actually reach someone on the phone which was…read morenearly impossible.

We've had such a great move in experience we can't wait to stay here for the rest of my degree…read moreprogram! If you are looking to rent a place or have a place you need managed for renting you have to check out Keyrenter!! At this time it can be a pain trying to find a place to live that fits your budget and your needs. You also have to juggle the evil leasing companies and sketchy subleases so when we found this property in the neighborhood with our friends and a stones throw from UT campus we had to check it out. The house tour was super simple with an online scheduler and a wireless lockbox that opens to your code after sending in a pic of your license. Super cool to see tech starting to show up like this, making things easier. We had the pleasure of seeing the house with Dan present so we could ask questions and learn about the benefits that come with Keyrenter. We loved the house so we applied as soon as we could. The staff with Keyrenter were super communicative and made sure they got everything they needed from us for the application which was a painless process. After moving in things got even better. Dan was extremely nice and flexible with the move in times (which was great as we had a family trip scheduled right before move in). There was a kind letter and some house warming gifts from Dan and the owner that made us all feel more at home, even our cat Sushi got some treats. While moving in Dan made sure we had everything we needed and was great with communication. The old dishwasher wasn't working great and he immediately scheduled a repair visit and afterwards decided to replace the whole dishwasher with a brand new one! That was greatly appreciated. And the whole time Dan was communicating the status of everything. Also, with the Keyrenter benefits package you get some pretty sweet discounts and your filter replacements come automatically (when most properties never even do it, gross)!

Exceptional skill and service. I hired Mencer's to cut down a 50-60 ft blue spruce which was only 5…read morefeet from our front door. They worked it in at the end of a day, and took the tree down with expert precision, avoiding the house, power lines, and other trees. With something as risky as tree removal, it's worth hiring the pros, and their price was very affordable even compared to some of the less well-known groups out there. It's a bit of a wait to get on their schedule, but that's the nature of the business. Plan ahead and you won't be disappointed. My service was delayed a few weeks due to the snow storms, but I called a few weeks after and got on schedule no problem.

Our next door neighbor had mencers take down a tree. The mencer crew threw their equipment on our…read morelawn and banged branches into our magnolia tree. I went out to talk to the crew and they pointedly ignored me standing there. My wife called their office and the office tried to make it our problem saying we should have asked them not to do these things. Very unimpressed with mencers crew and office staff.hope the owner will call and apologize.

Such an awesome real estate agent to deal with. A true professional. Erin gives great advices and…read moreshe knows the market very well. I would highly recommend.

From the owner: The Cooper Group is made up of agents who grew up right here in the Knoxville area, so we know the…read morecommunity inside and out. Rooted in faith, integrity, love, and service, we're passionate about helping our neighbors find the right home with honesty, care, and true local insight.

I had a great experience working with Blake. He was conscientious and worked hard to find a house…read morethat met my needs. I was shopping long distance, as I hadn't relocated to Knoxville yet, and he did Facetime tours, met my parents to show them houses for me, and answered my endless questions. He's followed up with me several times after I closed on the home, just to make sure I'm still happy with everything. He went above and beyond for me, and when it comes time to buy/sell again, I'll be calling him!

Blake Rickels has exceeded my expectations twice. First as my listing agent six years ago. He sold…read moremy home for full asking price in THREE days in my subdivision that had not sold any homes in the recent past. AND I was out of state and he handled everything for me. Seamlessly. Now I've moved back to Knoxville and needed to purchase a home quickly in this difficult market. He found the perfect place and negotiated for me to buy it (with many competing offers) in FIVE days. He also got a closing in FOURTEEN days. Again, miraculous in this market. He has even provided references for excellent contractors to remodel the home in a reasonable timeframe. The most amazing thing about Blake is that he cares. He truly cares. It doesn't matter to him if you are a buyer or seller or if you are a $200,00 buyer or a million dollar buyer. You are treated exactly the same. I'm so grateful for him. I believe he has realtor superpowers and the heart of a giant. You cannot go wrong with Blake Rickels.

We hired Jacob Forester of ETN Surveying and could not have been happier with the service he…read moreprovides. He did everything in a timely manner and was very thorough and meticulous. Jacob is very professional, friendly and patiently answered all of our questions. He explained the whole process to us and completed the job quickly without missing a thing. Comparing him with other companies in our area, Jacob is also very reasonably priced. We now have accurate, clear and complete records of our property and couldn't be happier. If you need any Surveying done......Jacob of ETN Surveying is who we would recommend!!

Very reasonable, prompt quote. Professional crew that was courteous and considerate. They worked…read moreus into their schedule and finished in the rain.

Lisa was such an amazing help during the home buying process. From the beginning She truly made us…read morefeel like a priority. It was always so pleasant to work with her, always accessible and ready to answer questions. She was truly our representative and advocate when interfacing with the sellers. Everything was completed on time and she was always on top of everything. It was comforting to know we had such a knowledgeable and passionate professional on our side.

Lisa was a great help to us in our retirement transition and purchase of our "new to us" home. She…read morewas very responsive and reliable in providing information and local resources throughout the buying process. She was also willing and able to help us shop virtually when we were not able to be physically present. I highly recommend her without hesitation for your real estate needs.

Will Cochran and this company are crooks. I purchased a home from Will that was supposed to be 2.69…read moreacres. Went to pay the taxes and it's only 2 acres. A lien is still on the property (I paid title insurance also.) No return call from Will, Title or anyone. Additionally, the property was a former drug house to which was also not disclosed. Way to look out for a disabled vet, Will! Class act Honors Real Estate

I met Wil while looking at a property that he had listed soon after I decided to sell my house and…read morelook for a new one. I ended up interviewing a total of 3 agents before deciding on Wil even though his market analysis for my house was slightly lower than the other 2 agents. He displayed a knowledge of the market that was excellent and was more than patient as I got my house ready for the market. His advice was spot on and when I did get my house ready, I had a full-price offer within 5 hours. While that part was awesome, my overall experience working with Wil is my reason to give him a great review. In summary, he is honest, straightforward, hard-working and patient -- all great qualities in a real-estate agent.

Worst customer service I have received in years. Poor communications , left jobsite uncleaned ,…read moreleft gutters guards off, destroyed all my guttering they removed

We purchased brand new windows from this company with a "lifetime warranty". Not one of the windows…read morewill latch properly and the seal broke on 2 of the windows. They sent me over to Wanda and all she could say is read your contract, claims the manufacturer went out of business so they are not responsible. I didn't do business with the manufacture, I done business with American Home Improvements. Strongly advise running from this business.

Great agent. Very knowledgeable. I enjoy working with him. Hard-working guy interested to to make…read moreme happy and too take care of my questions. I recommend him to anybody you're not be disappointed

From the owner: Listing Agent, Buyer Agent, Relocation Specialist, Luxury Homes specialist, Romanian speaking agent!read more