We needed help relocating from out of state into Tennessee and read the good reviews that Home Marketing Group had. We had the pleasure of working with Robyn Dempsey and she exceeded all of our expectations starting from the process of pinpointing the area that wound up being perfect for us all the way to FaceTiming us on multiple open houses so that we were informed on all the home specifics. I cannot say enough good things, Robyn is a rock star and goes out of her way to make the process painless. read more

We worked with Robyn Dempsey and I can't say enough good things about her, she was fantastic! We live several hours away from the Knoxville area and had multiple distressed properties we were selling. That was never a problem when we worked with Robyn. She was always quick to respond, kept us up to date, presented only the best offers to us, and went above and beyond just selling the properties. Not only is she a great realtor, but she's an awesome person. I highly recommend anyone looking to sell any property in the Knoxville area to reach out to Robyn, you won't be disappointed. read more

Where do I even begin?! We had the luxury to have Emily Randall be our agent for buying our first home and we are BEYOND happy with our experience. Emily was always there to answer any questions we had and was always keeping us up to date on anything happening with our home we were buying. Not only did she look out for our best interest, but she genuinely cares for her clients. To be able to trust your realtor is HUGE. As first time home buyers, we didn't know a lot. So we were very thankful to have Emily guiding us through the process and explaining things when we didn't understand. Not only is she just a realtor to us, she's a friend. We're so happy we found Emily and that she was able to match us with the most perfect home! read more

I'm sitting in my new house sitting by a fire feeling very thankful for our realtor who worked tirelessly to get us to this point. We were living in Scotland when we began the process of moving home to Knoxville. Emily Randall FaceTimed, called, emailed, messaged every time we needed her. She was always fun to chat with, but mostly my wife and I really felt like she understood what we were looking for in a house for our family of 6, and two dogs, a cat, and our parrot. It wasn't easy looking at homes from across the Atlantic but Emily made it work. And we can't thank her enough. Once we found the house, the amount of work Emily did behind the scene to get a contract signed and then the house closed was huge. Emily made the process easier than it often is because she did more leg work than probably necessary. Peace from our family read more

I purchased a home with Emily Randall with the Holli McCray Group. She was incredibly professional throughout the process, and very helpful with referrals for local inspection professionals and contractors. With a market as fast as this, having a good buyers agent is key. Wouldn't hesitate to recommend her to anyone looking in the area. read more

My experience with Holli McCray was great and then it took a sudden turn. If I could give no stars I would. This will be long story long but if you're considering working with her it is worth the read. We are a family of 3, soon to be 4 moving from California to Knoxville TN for UTK. Its been very stressful looking for a place to live and Holli reached out to us in reference to a home we applied to on Zillow. She informed us it was unavailable but that there was another place we could shoot for if interested. The place was perfect. We have two dogs, one being a doberman with an ESA letter. Due to that she had to contact a special insurance to get us accepted in the home with our doberman. It took four days to hear back from insurance, my husband and I had to consistently reach out to her asking for updates. We ended up getting accepted to this perfect home for us. She called with "the good, the bad and the ugly" For the rental we wanted that went for 3K a month we would have to put 13K down...that's the most I've ever heard for a rental. We were okay with that. Once it came to signing the lease nearly 2K more of fee's were added on to what we would have to pay 48 hours within signing the lease. Out of no where. At first the house was going to be ready Sept 1. Then Sept 15 due to the renovation. They wanted three months rent up front (9K), we asked for prorated rent as we would only get two weeks in the house. That was one fee added on to the 13K. Making it 4.5 months rent they wanted us to pay that she did not discuss with us at all before sending over the lease. The second fee was $395 for a cleaning fee? I'm not sure about everyone else but whenever I have moved out of somewhere if there was extra cleaning that needed to be done that is what my deposit (3K) would be used for...so what is this fee for and why would tenants need to be paying for a place they have never stepped foot in to be cleaned? Mind you the whole week we had worked with her she had text messaged my husband anywhere from 10-11PM at night. Not a problem for us as we are three hours behind and appreciated that she would text us after-hours. Never did we ask her to though. When she sent over the lease it was about 7PM our time. Of course when we saw an extra 2K added on to our already ridiculously high 13K fee we had asked why the prorated rent and cleaning fee would be added when we never discussed that. That is when everything switched. She pulled the "it's nearly 10 PM here" (like she had not already been messaging us late the whole time we worked with her) saying she had jumped through so many hoops to get our doberman in there and get us accepted and said if WE wanted she could retract the lease. My husband texted back 30 min later that we would accept the lease. We didn't bother her all weekend to give her time to cool down even though she had no reason to be upset. Throughout the weekend the lease became unavailable to sign, even tho we said we would STILL accept the terms that she did not communicate to us. On Monday morning I called to see what was going on only to discover that this "professional" CEO and real estate agent had BLOCKED OUR PHONE NUMBERS! I am 4 months pregnant and this made my hormones rage. I called on restricted about six times and finally left a voicemail being upset that she would block us after a whole week of spending time on getting what she told us we needed to get into this home. I called her cell, my husband called her husband (CFO of this company), and I called her office. All we wanted was answers. My husband and her ended up with one last call where she was very rude about being a horrible communicator and retracting our lease. She got upset he told her she expected us to "pull 15K out of our ass" This women is hard to reach. Everything is almost all over text. Which is VERY HARD for an out of state move. And if you ask me blocking a client once they say they accept a lease is extremely unprofessional. She wasted a week of our time and I'm now 4 mo's pregnant no where to go. read more

Very disappointed with the Holli McCray group. Had house on market for 6 months only 2 showings and I think it was just other realtors just looking. Asked to speak with Holli personally (no response from her at all) because of being dissatisfied. Or possible because we were not in the Knoxville area we got shunned. Attempted to give her firm a second chance we contacted her office about possibly listing a building for sale we owe, but again nobody followed up with us. Would not recommend her or this firm to anybody. read more

HMG went the extra mile to sell our home. We received an offer in just 10 days! We had a prior difficult experience with another company when our home was listed for nearly 3 months on the MLS without a single offer. After signing with HMG our minds were put at ease while working with Justin Frey. Justin is professional, prompt and no nonsense! We cannot thank him enough for all the hard work he put in for us. It's amazing what you can accomplish when someone works hard for you, and I feel like this is a huge disconnect in today's world. My husband and I are small business owners and hustle everyday and really wanted someone with good work ethic to sell our home. If you want someone to work hard for you, I recommend you seek out HMG. Thank you guys! read more

Sara Farnham is on your side. We have worked with Sara on several deals as buyers and I can say from first hand experience that she will put the client first 100% of the time. We have had deals go well and she helped move things right along. We have also had deals where unexpected things came up from the selling parties. Sara always took our side and did what was best for our business even if that meant delaying a sale and comission check for her. Her dedication to client outcomes is why we will be working with her long into the future. HIGHLY RECOMMEND. read more

Great to work with on both the buying and selling sides. Emily and Martha were great!

Thanks for responding but you are less than accurate. Did not sell in 17 days.... full price because we agreed to substantial closing costs. Also assisting with cleaning out the garage is only because we could not really count on your representatives to give a trustworthy date when it will close. She also made numerous mistakes on the first contract.... so it was very unorganized and unprofessional. But it did sell so I guess thank you..... read more

Our experience with Holli McCray Home Marketing was the worst of all of our home buying and selling over the last 40 years. The claim that if we can't sell it, we will buy it means that you will get far less than your home is worth. Our selling agent finally got a buyer but they offered well under our asking price. We countered once and they came up some and we wanted to counter again but our agent told us that buyers don't negotiate. We had a closing date but the buyer postponed the closing. We had already moved out of the house and put our furnishings in storage and rented an apartment based on the original closing date. Our selling agent told us we could not ask for compensation for the additional storage costs and the extra apartment rental time we had to pay for. Our purchasing agent was no better. We purchased a condo that was yet to be built. There were issues with the builder from the beginning. Our purchasing agent told us that we were not allowed to talk to the builder's agent. Everything had to go thru the purchasing agent. A major issue came up and we expected our purchasing agent to fight for us but that was not the case. We were told that there was nothing we could do to get the builder's agent to meet our demands. We were then told that were not to set foot on the condo property without being escorted by the purchasing agent. The purchasing agent and the purchasing agent's broker even tried to pressure us into closing before the condo was completed. We were also told by the purchasing agent to be nice to the builder's agent because that person was the person we had to go thru to get warranty work done. In the end, the purchasing agent did not even show up at the closing. Neither the selling agent or the purchasing agent followed up with us after the closing. These are not people we will ever recommend or do business with again. read more

It was a great experience with (Tenne Trent) at the Holli Mccray. She was so helpful and fond me many good choices of houses. Also, she was so great at negotiating. Indeed, she is very friendly and explained every process well to me. read more

My home did not sell for the asking price. In reality it was 12000 less. Also it was listed for 6 months before it was actually sold. Maybe other agents with your group are better but the one i has dealings with was terrible. I really expected more read more

The Holli McCray Group is wonderful! We worked specifically with Denise Curcio who was professional, timely, curtious and was truly there for us throughout the home buying process. For a great home buying experience I recommend contacting Denise. read more

We had a 10/10 experience with the Holli McCray Home Marketing Group. We contacted Emily Randall directly because of other great reviews that we had read. Emily did not disappoint! She was down-to-earth, friendly, professional, patient, and dedicated to helping us find our dream home. As first time home buyers, my fiancé and I had no clue what we were doing, and Emily was there for us throughout the entire process. Upon meeting her for the first time, she went over everything that we needed to know and put our minds at ease. We had somewhat unrealistic expectations of wanting to buy a home in a specific, highly desirable neighborhood in Knoxville. Emily was up for the challenge and was ready to go to work! As soon as our dream home came on the market, she was prompt and professional. She contacted the list agent immediately, made sure we got one of the first showings, helped us put in our offer that morning, and responded to my countless texts while we were waiting to hear back from the sellers. They ended up accepting our offer in a multiple offer situation and we owe it all to Emily! We will be forever grateful to her for helping us find our first home and cannot thank her enough! We would recommend Emily to anyone who is looking to start their home buying process. read more

John Verdeaux at the McCray Group did a great job. It is very easy to refer business to him as we know that any client we send will be in great hands. If you are looking for real estate help in Knoxville, I highly recommend John and team. read more

Justin Frey at the Holli McCray Group was personable, accommodating and knowledgeable about the market and the area where our condo was up for sale. He offered to go to the condo when I needed something done because I live in another county, and it's a long drive. He made recommendations of things which would help the sale, and he was spot on. It sold within 5 days after listing! I can't recommend him highly enough. He's also just a really nice guy. read more

Wow! Holli McCray Group is a stellar real estate group who is amazing at what they do, leading the real estate industry with cutting edge technology and smart strategies to help their clients succeed. And, they love their clients! read more

As our Seller's Agent, Mitzi Horner of Holli McCray, successfully steered through preparing, pricing, listing, and negotiation, sale, and closing of our late folks' home in the West Hills neighborhood -- not easy, as we're all out of town and scattered in 3 different US time zones. When we started with Mitzi, the house had been vacant for 6 months and presented strategic challenges as to cost-effective cleanup, painting, repair, and remodeling relative to market activity and pricing. Mitzi gracefully accepted our family attachment to the house, accommodated our ideas, offered her own, and was wise and gentle in helping us correct course when needed. She connected us to good-quality cleaning and painting services; and she and the Holli McCray agency's online services kept us apprised of showings and feedback. The finale involved Mitzi's leading and concluding the 4-way price negotiation, much of it via real-time group text messaging! Our home certainly was not going to generate Mitzi the biggest commission -- but Mitzi's professionalism, candor, and warmth were remarkable throughout, and she got us a very positive result. read more