Got our AC unit upgraded and replaced and it works perfectly fine! The technicians were great…read more Gunny was very kind on the phone throughout the entire process. Our carpet got stained and we really appreciated that they sent out a carpet cleaner for the area that was affected with liquid that spilt from unit during the removal process. They repaired our drywall and repainted with no problem aswell. When we can afford to replace the unit on the other side of our property we will reach out!

Very smart, knowledgeable and helpful staff. Most importantly HONEST. They will take the time to…read moreexplain whats wrong with your unit and give you options on how to proceed with either repairing it or replacing it! Look no further than gunnys for your hvac needs!!!

This is a wonderful local business! Leonard was knowledgeable and did a great job repairing my fan…read moremotor on my unit!! Highly recommend!!

Called this morning. Ac not working since previous evening. Leonard answered call and came within…read more45 minutes. After a thorough check he determined it was a capacitor. New one installed and ac was back on within minutes. Thank you so much. It's nice to do business with a knowledgeable trustworthy person here in Pahrump.

Called late last night around 5:30 was told they'd be at my house between 7-8 the next morning. The…read moregentleman called us when he was on his way. Very impressed quick response and service very friendly and got the service done quickly. I highly recommend it's already feeling better in the house. We expected it to cost so much more than he told us so we are very happy. Will definitely use him again for any AC issues.

Called them up for a service visit this morning for my bedroom HVAC- got it checked and was…read moreexplained the importance of filter replacement! And also how the system actually worked, in detail, and how I could prolong its life and use it more efficiently. Also an evaluation of my HVAC unit. When it's time to repair my HVAC unit, definitely going to Servco. Well worth the $85 for the service visit. Now I've got a cool room, running more efficiently and know the details of what I'll need for future parts for my HVAC after not too long (and no it won't need a full replacement thankfully). Also they were over here 10min after I called!

Our ac wasn't working. I called and got appointment for early the following morning. Mason was…read moreawesome. We just bought the house and everything was going wrong He listened to my concerns and I feel he didn't take advantage of me and charge me for unnecessary repairs. Bless him he had to work in the direct sunlight trying to figure out what was wrong with our obsolete ac. Thank you Mason!!! Job well done. Hopefully we won't need ya back anytime soon!!!

I had my a/c and air handler replaced. Very pleased with Mike and his crew. Finished the job in 3…read morehours, cleaned up everything. A bit pricey but well worth it. Great warrantee 10 years parts and 3 years labor. Nice quiet Lennox unit. Highly recommend

Company pricing is fair and courteous. They don't always answer the phone, but worth calling back…read moreto get their service. John is an excellent, knowledgeable and courteous technician, it would be a shame if they ever lose him.

John, Empire Air Conditioning and Heating Technician, was very courteous, friendly and…read moreprofessional. We appreciate his expertise and knowledgeable in diagnosing the problem with our air conditioner and fixing it. He did an excellent job and was very reasonable. We have his business card on our refrigerator and will definitely call Empire Air Conditioning and Heating for anything we need in the future. We would also like to thank Sharon for her friendly and professional assistance in setting up the appointment. This company takes a lot of pride in the great work that they do!!

Be aware of high price tactics. I won't get into it my exact situation but when you have no a/c and…read moreneed it badly they got you. Same as locksmiths when you lose your car at 2am in the morning. You will pay them whatever they want. And that my friends is bad business. When you call a/c techs their goal is to repair but their main goal is to make a lot of money for not that much work. Trust me I know. You will be ripped off whether it be on parts or how much they charge you for refrigerant or talk down to you telling you, you need a new unit. It gets old. The reason they have to do this is the owner needs to get paid. Just use google to look up a part they sold you. If it costs $25, they charged you $300. It gives you the twist feeling in your stomach, ya know.

I can't begin to describe the joy. We bought a house with a grand are unit that was only about a…read moreyear or two old. When it got cold out the whole unit froze like ice all around and wouldn't defrost like it was supposed to until the unit was turned completely off and sun or if warm enough temperatures let it melt. 3 service calls and lots of phone interactions finally Dean the then manager came out and said it was a failed defrost board. Replaced it and it worked at least until now one year later and the saga is beginning again. Made 4 attempts to get a service appointment but Dean decided not to tell the new manager/scheduler until after the 4th message. Krista has been very responsive and was going to waive the service call but then notified today the day of the appointment that she can't and the 100 dollar service fee only covers diagnosing the parts are covered but we'd also have to pay any labor for installation or repair. I am trying to be reasonable but I'm not sure I want to keep paying for service calls and repair labor on a system that seems to be built with unreliable parts.

I only wish this man, and his business was still open, he was a great mechanic, and a honest…read moreperson, which in Pahrump is a hard thing to find, I knew Leroy for a good part of 18 years, he fixed car problems other car repair shops ruined for the customers, with no questions asked. Worked on many of my cars, trucks, and I did trust him, and he never told a b/s story to a customer, at all, he told the truth. I hope him and his wife are enjoying retirement. Thanks for all your help, Leroy, you will be missed.

I just had Ivan out to my 4 year old new build in the Ovation community here in Pahrump…read more What an amazing find. I love to support local family run businesses and Ivan and his charming wife Beverly (a friendly and professional receptionist I only know from her beautiful voice on the phone), are providing a top rate service at a very reasonable price point. Ivan spent almost 2 hours completely tuning and servicing my inside and outside HVAC system. He diagnosed a capacitor that was getting low and that did not surprise me as the unit has sat in the beat down hot sun for 4 years weathering the dust also. He can order the part and return in 4 days to replace it, again, at a very reasonable price. My neighbor was impressed as he saw him working and also set up an appointment. I will also have him do the tune up service on my brother and sister-in-law's home a few blocks away. Kudo's to another hometown business which is offering reliable, affordable, and friendly service to our community!

So it's been almost a month since I had Ivan the technician out to the house it was 4th of July…read moreday. They were fast to respond and quick to pull up to the home. First thing I thought was how much is this gonna cost me. When Ivan walked in he assessed the situation also explained to me the outs and ins of how these beautiful machines work. Didn't try to sell me like a couple companies out in pahrump. So I will call them every time I have issues with my unit.