Our family reached out to Eaton after an unexpected death. If you are searching for a family owned…read morefuneral home to guide you through an awful circumstance- this is it. From the very beginning the director/owner, Skip, was knowledgeable, understanding and kind. He provided guidance when his experience knew we needed it, and was extremely flexible on the family's needs as well. We didn't realize at the start of the process many funeral homes work closely with particular churches. Eaton has close relationships with several religious organizations in the community, and was the most flexible on helping find the right place for a service while respecting secular/agnostic view points. Throughout our services Eaton was very well staffed, helpful and kind. We can't recommend them more highly.

Brasco Memorial Chapels was exceptional after the loss of my father…read more We worked directly with the Brasco family, and they were compassionate, professional, organized, and sincere throughout the entire process. Their guidance helped my mother and our family feel cared for during an incredibly difficult time. Kerrie Brasco Smith deserves special recognition. She made my mother her first priority and handled our family's needs with extraordinary care, respect, and dignity. I would strongly recommend Brasco Memorial Chapels to any family looking for funeral services handled with compassion and genuine human care.

The service here was phenomenally done. However, the after care and communication once the service…read morewas over was abysmal. I emailed my direct contact regarding a question and waited. And waited. Over 7 days I waited for a response. When there was no response, I called and left a message. No one returned my call regarding death certificates. My third attempt at contacting them I showed up in person. I was told the death certificates weren't ready yet. Come to find out from the city where my individual passed, that they never ordered the certificates until AFTER I visited in person. I was told that they would call me after they received them. I waited 10 days. No phone call. I decided to show up yet again as this was the only way that they would answer me. Upon showing up, I was told that they were not ready as the death was under investigation. Not true. I had already paid for a death certificate privately and it was available without any issue. Then they told me that they hadn't arrived. Again not true. I had called and confirmed when they would be at the funeral home from the city clerk. The funeral service may have been well done, but the customer service I had was lacking. Tracy also comes off as sweet, but disappears quickly when she doesn't want to deal with an issue. I honestly would not recommend them based upon the treatment I received.

As an attendee, not a customer, I'd say that they are pretty professional and patient with large…read morecrowds.

I had the pleasure of working with the Dave and the late George Rodman. You couldn't ask for more…read morecompassionate people. The service went smoothly and my Dad, who Was a World War 2 veteran had a beautiful service at The temple and the cemetery. Everything was seamless. I think a family owned funeral service is best, as they know their community and do so many events to better our area.

I worked with Dan White, Funeral Director, at Acton Funeral Home, to facilitate my mother's funeral…read moreplans. My Mom had pre-arranged her funeral 25 years ago after my Dad passed. She had left a garment bag at the funeral home containing all the clothes and mementos she wished to be buried with. The challenge for us and Dan was in having her shipped from California to Maynard where she was buried beside my Dad. From the notification of her passing, Dan coordinated everything from Acton. He stayed in constant communication with me during the entire process. Dan is compassionate, professional, and detailed oriented. During this stressful time for us, Dan's guidance and support was invaluable.

We used Acton Funeral Home when my mother passed years ago. The experience was such so that…read morealthough It wasn't nearby, I couldn't think of any place else I would want to go to when my father passed. Recently my father joined my mother, so I called Kathy Doran Boyle right away. She was outstanding to work with. She respected our wishes, addressed our concerns and provided ideas and recommendations we didn't know we needed. My father was a veteran, and she was very knowledgeable about the benefits he was entitled to and even helped us with the paperwork. We planned the funeral service at a location she had never worked with before, but she was happy to accommodate us. The wake was comfortable and met all our requests. The funeral also was just what we planned. She kept in touch all along the way with how plans were progressing, what she needed from us and what we could expect. She made our lives easier by providing prayer cards, thank you notes and a guest book. The funeral home itself is in an easy to find location, it is well-maintained and decorated, and there is plenty of parking.

Called multiple times to try and arrange pre planning services cremation. Unable to connect with…read morethem to set up services once the request for basic cremation was requested and the services weren't for top of line funeral. Don't bother if you aren't interested in the top of the line expensive funeral services. They don't contact you back.

I have found Doug to be very difficult. He expects respect from others but offers none in return…read more He's been very unprofessional in my dealings with him.

Bedford Funeral Home worked with my mother and she notes: "Funeral home director Maureen Duffy is a…read morevery understanding and efficient person. She was very helpful to me during a difficult time to help take care of my brother's funeral. When a miscommunication with a third party concerning the burial came up, she also stepped in to help take care of it quickly as well. I'd like to thank her greatly as well as recommend Bedford Funeral Home."

My wife recently passed away and I chose Fowler Kennedy as our funeral home. I did this with…read morelittle consideration beyond proximity to my house. I dealt directly with Matthew, the owner, and he could not have been more professional or nicer. He was always responsive and able to help me out with a responsibility that was completely unfamiliar to me. The job they did was nothing short of phenomenal. They took a collection of pictures I provided (electronically via Google Drive if that matters) and made not only the usual video collage but also a blanket, a jigsaw puzzle, a printed collage board and, the one that garnered the mot comments, this folding memento of my wife. The visitors to my wife's Wake were all so touched and pleased by the job Fowler Kennedy had done that they couldn't stop talking about. I know this review is bizarre in the context of reviewing a funeral home but I'm hoping that somebody who was in the same boat I was in a little over a week ago will read this.

Based on the recommendations of church staff and members, we chose Fowler Kennedy Funeral Home for…read moremy mother's arrangements. My mother was to be buried out of state, next to my father, so the arrangements were understandably complex. Matt Farrow, the gentleman in charge, handled all the details with consideration and compassion as well as perfect efficiency. Everything went smoothly despite the Covid era. We are most grateful to Matt and his team for their professionalism and support.

From our first call to the funeral director, Greg Callahan, until we departed the cemetery after my…read moremom's funeral, the family experienced consoling and professional attention from the staff. My mother received the funeral she wanted, expertly executed by Greg and his staff.

We recently lost our baby in the second trimester. Badger not only took care of the cremation but…read morereturned him in a lovely urn. We are so heartbroken but their kind treatment of our son has helped just a little.