Poor management and raise rates vs making improvements. Do not recommend. There are no improvements being done just rates going up when most can barely put good on the table read more

Absolutely terrible experience with Concord Consulting and Association Management, Inc. It feels like they just don't care about the tenants or the owners of the property. Avoid them at all costs if you want a responsive management team They seem to lack basic professionalism and often come across as dismissive when people raise legitimate concerns. It feels like they're doing the bare minimum and aren't truly invested in the community's well-being. Marissa Honorof is rude, incompetent, and completely unhelpful. If I could give zero stars, I would. Concord Consulting and Association Management, Inc. is a nightmare to deal with. read more

My wife and I have lived in the Shadow Mountain Tennis Club in Newbury Park for over 22 years and have seen incompetent HOA management companies come and go. We have had a significant landscaping issue (literally dirt, weeds and spotty crabgrass) around our townhouse for at least 5 years. This was addressed through multiple emails, phone calls and forwarded photos to our previous mgmt co. (Lorden Property Mgmt, another grossly incompetent mgmt. co.) and clearly stated that this was an ongoing issue and that we wanted action as soon as possible. This communication was made to Concord Mgmt. over 7 months ago and absolutely nothing has been done. After expressing my complete frustration and disappointment at our last board meeting, whereby Danita Vaughn outright dismissed my concerns and spoke down to me in front of the board, my wife and were told that the "Board" had agreed to address our concerns in another 3 months. I could literally go on for hours about how poorly run this HOA is and the outright ILLEGAL negligence that Concord Mgmt. thinks they are getting away with. My wife and I are FORCED to pay HOA fees for services we do not receive, THIS IS THEFT on the part of my HOA and Concord Consulting and Association Services. I have seen reviews of Concord Mgmt. and homeowners hoping to put together a class action lawsuit against them... I'm all in! As for a star rating, ZERO or negative stars!​ read more

After many calls, e-mails, contacts with the HOA Board, Sloan finally reimbursed me $3500.00 to pay for the repair to my A/C system. Dealing with Concord remains a nightmare. No one calls back. No one responds to e-mail requests for information or notification. I wonder if they do the same with contractors , maybe not alerting them to customer problems so that they could answer in a more prompt professional way. read more

5 months later and I'm happy to report that our HOA finally FIRED this grossly incompetent "management" company. It would take me forever to list everything they bungled and mismanaged but you can read my previous review for more detail. I'm sorry our previous HOA Board didn't properly vet them in the first place, but at least they finally got rid of them and replaced them with another management company that's experienced, and professionally run. Also add a newly elected HOA Board and I think we're now golden! read more

I wish that it was possible to give a 0 star review. This company is unconsciouable in their actions and practice. In fact, after speaking to our attorney we were informed that not only are the CC&Rs for our HOA illegal by violating State Codes, that they are violating their OWN CC&Rs and the management company enforces illegal practices. I can not wait for our attorney to sue Concord separately for THEIR illegal practices as well! The more we dig into the documents the more unethical and illegal practices we find. Literally cause for a General Tort case for Intentional Infliction of Emotion Distress . . . I warn each and every homeowner that makes payments to Concord to check with their attorney's immediately and if you need to, you can contact me directly for our attorney, we only need 40 people for a class action suit. Enough is enough. read more

Ok. This is petty but it is something that happens each year. One year I complained and never received a response from my email. So now I am putting it in a review. For two years straight my husband goes out of his way to make a Christmas decorations for the kids as well as to try to win the Christmas light contest for CONCORD ConSULTING MGMT of the Mayfield area on the West of Oxnard (inbetween St.Johns hosp and Graves) first year some guy won it; we checked his house out nothing fancy..so my husband went the extra yard..next year SAME GUY wins who btw, didn't put his decor out until late Dec...we think my husband got honorable mention, but don't know for sure because the wrong address was put down, and of course they never answered the email I sent to ask them. This year the yard is spectacular so we are waiting to see if the same home with its same decorations wins AGAIN this year. I was recently informed that the flyer that went out saying judging was from 12-14 Dec...NOW has changed to judging from the 15th to22nd or so... WHY??? because the home that wins every year doesn't have their decor up!! So CONCORD CONSULTING didn't inform any of their clients ...they made a rule now that judging starts on the 15th until (the home has all their decorations put up!)... so will concord be the same cheaters they are every year and just give this home money or will they be fair and rate on the most favorable house? We all know what they are going to do because they changed the dates without notifying anyone. I'm not saying I want my husband to win...but it would be easier to admit defeat if judging was fair. Yeah, it's not a big deal but it takes the fun out of decorating when I see all my neighbors doing a wonderful job and putting their all in; just not to be recognized and the contest given to some home that could careless because they know they are going to win. Takes away the spirit of Christmas. Balls in your court CONCORD. read more

Ive lived in a high density community for 35+ years and this Management Company is probably the least useful Ive ever mailed a check out to. They truly deserve to be in a league of their own, a "B" league. They lack professionalism and creativity. Any complaints about services or issues being handled and you're labeled a nuisance. Ive had safety issues brought to their attention i.e. standing water and algae for 5 years and they have yet to be addressed. I have many examples I could share but other reviewers have stated the obvious with this company, and there's no need to "beat a dead horse", so the saying goes. When it comes to conducting business with this company, look the other way. If you already have them in place as a Mgmt Co., keep your fingers crossed. read more

My experience with Concord Consulting and the Deckside Villas HOA board. I am a terminally ill senior citizen. Concord assessed me $5000 for supposed termite repairs. That amount in itself is illegal. They have no proof showing. I ever received the assessment. They have no phone records showing I was ever notified of the assessment because they never had the courtesy of taking 5 minutes to call me during my extended stay at St. John's, which I can document. They have no email records of notifying me by email, because they did not notify me by email. Once I was notified I hired the contractor working on the Deckside clubhouse. All repairs were done ASAP and a completed report was sent to Concord Consulting.. To summarize: Concord Consulting has absolutely no evidence of when or if I received an assessment notice. All repairs were completed, please remove the assessment or my business partner/attorney will begin legal proceedings, which will cost all parties involved substantial legal fees. Just the fact you have absolutely legally admisssable evidence it should be an open and shut case for the court. read more

If it was possible to give a negative review, I would do that. They are rude, egotistical and arrogant. The power that these stupid people have is amazing. They charge you fees based on speculation and you are guilty until you prove your innocence. Multiple time they charged me anywhere from $100 to $500 for things that were not even remotely related to us. WTF. I will never buy into a homeowners association again. read more

Concord Consulting is a terrible Property Management Company on many fronts. If it were possible this review would give them a NEGATIVE 5-star score. As an HOA Resident (and part of community leadership) I've had the need to interact with Concord on dozens of ocassions and witnessed thier incompetencies first-hand. Most striking is their inability to operate using 21st Century technologies - especially with regards to Accounting, Finance and Budgeting. Board Meetings are conducted with a "pencil and paper approach", all communications are manual (notebooks, post-its, etc.) and there is no reconciliation to previous meetings... let-alone follow-up on key Community issues. Of particular concern is the inaccuracies in the monthly Newsletter Concord prepares... especially for those Homeowners who do not attend meetings. The inside joke among concerned homeowners is that Concord has developed into the 6th Board Member... When pressed, the standard response is: "We will have to look at that again." Aside from constantly being 6-8 weeks in-arrears with our HOA's Financial reports Concord's numbers simply do not add-up. Likewise, they use an archaic reporting system. Transactions are often missed and we have paid for other HOA's services (seriously)! There is no way of understanding what is really happening Financially with your HOA and their lack of a basic understanding of Accounting, Internal Control and Audit is beyond frightening... especially when you pay a fee. Every HOA is unique, naturally. In our case, the Financial reporting problem reached a point whereby several concerned homwowners dedicated several-hundred hours to design a strategic financial system to track all community spending on a Cash Basis. The monthly meetings often are riddled with questions for Concord as to why their numbers make no sense and they even have the nerve to argue with their customers! The best move for an HOA currently burdened by their shoddy business practices is to find another Management Company ASAP. The best move for an HOA considering Concord Consulting is to look elsewhere and thank your lucky stars you did. Calling them stupid would be an unfair slight to stupid people.. read more

Hello, I would like to put in a complaint but not sure where. I spoke with Donita and Concord MNGT. She was very rude and unprofessional,after leaving four voicemails since March, I finally reach her and she says she can't send me an Architectural application for our customer we are working on going Solar with, I advise I wish i would of known that with a call back so I could of let the customer know three months ago. That is when she got completely rude and told me "first of all we never spoke before and Don;t contact us if your not the homeowner and literally hung up on me with no warning, I call back asking for a manager and she said she is the manager and If i have a complaint email her, I then ask for HR, she say's there is no HR, which is absolutely a lie. She even told me "I can't help you with shit" like in what world does a manager say that? I could be future homeowner in this community and have her as a manger? She needs to be fired she is very unprofessional and I recorded calls where she hangs up on me, not once, not twice, BUT THREE times. In our first call, she even says "they don't allow solar" by law, she don't determine that nor does her property management. I would really like a call back to discuss my talk with :Donita. - WOULD NEVER BUY A HOME WITH THIS MNGT IF THEY HAVE A MANAGER WHO SPEAKS TO CUSTOMERS LIKE THIS. read more

This property management company has lots of room for improvement. I called a few times to get information on how to make a payment and requested other documentation. And it's been over 6 weeks and I still haven't received everything yet. When I voiced this to them, they told me that person is on vacation who usually does it. But for me as a customer, I have deadlines of my own and can't wait just because someone in their staff is on vacation. Additionally, they were rude to me on the phone when we discussed this. I strongly advise finding alternative company to work with. read more

I have been in real estate for over twenty years and have dealt with many HOA Management companies. Concord is by far one of the best I have come across. I now have the additional experience working with them as a board member and have zero complaints. I find them to be very knowledgeable, easy to work with, and many times they have gone above and beyond to help our community. I look forward to a long relationship and I highly recommend them. read more

I have several years of experience with Concord Consulting. They are the the best---much better than the 2 other HOAs I deal with. Very positive people, accommodating and solution oriented. They really do their best to maintain the quality of the community. They absolutely do not excessively fine or nag. Everyone has the opportunity to voice their point of view, and Concord works to find a solution. Chronic community abusers might not be happy, but, any average member of the community can be grateful for the managment. Thanks Concord! read more

We finally got out! Yeah. Terrible customer skills, terrible writing skills, terrible people skills, poor knowledge when it comes to their business. Would not accept emails from homeowners. Didn't return telephone calls. Mismanaged all the way around with this company. Can't believe they are still in business. read more