I trust this auto shop 100% I have been taking my vehicles…read morehere since 2009. Always honest.

The most honest mechanic around, very fair prices. They are always busy but worth the waitread more

Zaps has always been fair and honest . Been going to him for…read moreyears, and have never been disappointed with his service.

After two other garages suggested I have the power steering pump and lines replaced on my van,…read moreturned out it was a leaky rack and pinion. While more costly to replace the rack and pinion, had the pump been initially replaced, it would have not only added to the overall cost, but left me without a vehicle for several days. This is why I appreciate going to a garage that has experience. Zaps got my vehicle in, did the necessary repairs, and I was back on the road in record time. So not only was my PS pump just fine, but the overall repairs were handled at a reasonable cost. Couldn't ask for more than that. Thanks guys.

Do not go to this shop…read more I purchased a Groupon that clearly included a full synthetic oil change, tire rotation, and tire top-off. The shop knew exactly what I purchased both when I scheduled and again when I arrived. After the service was completed, they suddenly added an extra $45 in "fees" that were supposed to be included. There was zero mention of any additional cost beforehand only after the work was already done. When I called to question it, the owner was rude and dismissive, hiding behind "fine print" that still does not justify the upcharge or their lack of transparency. This is nothing more than bait-and-switch pricing. If you value honesty and clear pricing, stay far away and take your business elsewhere. Follow up to Kevins comment Kevin, This is clearly a problem, and I'm not the only one saying it. Multiple customers have had the same experience buying your Groupon and then being told afterward to "read the fine print." Bottom line: if there are significant extra charges, that needs to be clearly communicated upfront either at booking or when the vehicle is checked in. Instead, nothing was mentioned until after the work was completed and I was handed a bill. Charging over $100 for what was advertised as a covered service is unreasonable, and the lack of transparency is unacceptable. When I called to address it, being told to "read the fine print" instead of getting a proper explanation or resolution was unprofessional. This is not how you treat a new customer, especially one who could have returned for future business. I will not be back, and I hope others take these reviews seriously before choosing your shop.

This is NO LONGER a reputable business. Maybe it was when it started but now it runs on scare…read moretactics and deceit. I came in for an oil change and left paying 1600 for brake work and other things i was told were necessary. They didn't even lube the brakes for goodness sake. What should have been less than $70 with coupon turned into $1600+ for shoddy work. Never again. This business CANNOT be trusted.

Foreign Auto Solutions is the worst place to bring your car for repairs! Their prices are through…read morethe roof (the highest in the area), and what's more, they refused to diagnose the engine light in my car. These are the basics, right? The shop has flatly refused to diagnose the engine light in my VW Beetle. Their sales pitch about using "the best oil" is no more than a full synthetic compatible with your car. Any shop will do this. What's more, Foreign Auto Solutions doesn't care about their customers other than getting paid. They don't clean up their parking lot nor do they salt it. Right smack in the middle of the winter, I slipped and fell on the black ice in the parking lot, and a kind bystander helped me back to my feet. Bystander, and not one of the shop workers. I walked inside and grabbed a piece of a paper towel to stop bleeding in my hands. I was actually lucky to even find a piece of paper towel; it was almost used up and not refilled. This was the last time that I visited this shop. Never again, and don't recommend it to anyone. Enough said.

Responsive! Attention to detail! I'm really happy we found this place. They specialize in…read moreMercedes repairs! Very pleasant!

Great service! Eric was great to work with and helped me out of a jam on a Saturday afternoon…read more Techs were great. Reasonable prices and quick turnaround.

I took my car here a few months ago. The mechanic that I was speaking to was extremely rude. I was…read morestating how I looked online at the diagnostic report and it seemed like a really easy fix. The mechanic basically told me that I would not have been able to fix it myself (I definitely could have). So, I just wanted my car fixed then so I let them do it. I waited in the waiting area because I knew it'd be a ten minute max repair. I waited for an hour, and in the last 5 minutes of the hour they replaced the part. They then charged me for more than the part is worth plus the whole hour, so I ended up paying 4x what I would have if I did it myself.

I took my vehicle for here for brakes because my normal mechanic was booked, and figured I keep my…read morebusiness local. $2500 complete over charge by 35% they upcharge parts $50 o$500 upcharge total over Napa price. wouldn't recommend this place unless you want to pay top dollar for basic work. there are mechanics out there that do just as good work at way better prices.

I have been going to Chardon Square since I got my first car in 1999 and my parents have been going…read moreto them since we moved to Chardon in 1988. You will not find a better and more honest repair shop around. I trust them 100% with any of my vehicles and I know they will not try to overcharge me or upsell me on things I really don't need like the dealership always does when I took it there. Best repair shop I have ever used.

Quick prompts and very professional service was right on time. Will always take my car thereread more

Giles continues to provide great service. Eric was a great help when my vehicle suddenly died on…read morethe freeway and offered much needed advice. They always get our vehicles in ASAP for service and are fairly priced. We highly recommend Giles to anyone.

After my parked Tesla Model 3 was hit, the person's insurance led me to D & S. D & S received my…read morevehicle the morning of 10/29 and did not assess and submit a supplemental until 11/11 which the insurance approved immediately. D&S kept me in the loop and provided thorough information about the repairs needed and how the technicians would achieve this process in a timely manner. Once the assessment was complete, I was informed if parts came timely repairs would be done the first week of December at the top of the week and I'd be able to pick up my vehicle then. Harley did a wonderful job of communicating each step with me providing a timeline of when my vehicle would be ready. I was then informed it would take more time to put my vehicle back together than previously anticipated so my vehicle would be ready by 12/05 rather than the top of the week. Harley let me know the team was unable to complete putting my vehicle back together by EOD and my vehicle would be ready by 12/08 at the earliest and 12/09 at the latest along with approval from the insurance company of a second and final supplement for the labor to put my vehicle back together that the team did not originally anticipate. Calibrations and clean up weren't complete until 12/09. Harley then informed me the service writer was unable to finish sending the information to the insurance company by EOD 12/09. 12/10 the information / final supplement was sent over to the insurance company to review. I was finally able to pick up my vehicle 12/12 after I called the insurance company several times to expedite their review of the supplement money needed for the extra labor costs of putting my vehicle back together which D&S did not anticipate during their initial review. D&S finished calibrations and cleanup 12/09 but would not release it until they received the supplement from the insurance for the extra labor costs. The body work looks and feels amazing, you cannot tell my rear bumper was replaced. Only downsides, the technician my mom and I spoke to was unable to tell us if the vehicle had a full paint job. Once I went to my vehicle I was unable to access it as the technician forgot to take it out of service mode. I went back into the shop to find someone to take this out of service mode. My panel under my hood of car was not put back, however I popped this back on myself. I appreciate Harley's customer service and updates. The repair team unfortunately left me feeling unnerved about all the 'unexpected' extra work necessary after their review.

The delay in service and lack of communication regarding the timeline was extremely frustrating. I…read moredropped off my vehicle on April 14th with an estimated completion time of two weeks. However, the repairs ended up taking nearly a month. For the first 8-10 days, the vehicle sat idle in the parking lot without any repair work, damage assessment, or parts evaluation being done, which significantly contributed to the delay.They may have been busy with a high volume of vehicles, this was never clearly communicated to me upfront. I was not informed about any delays unless I personally called to check on the status.

Ron is awesome :) anytime I have an issue with any of the cars I had he fixes them for a great…read moreprice!!

Thank you Carey for the recommendation to General Automotive in Eastlake! Ron quickly made an…read moreappointment for me! Extremely reasonable prices .. I would've paid more! I couldn't get my hood open and my oil light was on! Thanks Ron for all your help!!!!! I will definitely be coming back!​