I had a stellar experience at Velvet Cannabis Weed Dispensary. The shop has a great, welcoming…read morevibe, but what really set my visit apart was the service from my budtender, Nick. I was on a specific hunt for premium organic pre-rolls, and Nick was incredibly knowledgeable. He didn't just point to a shelf; he took the time to answer all my questions and provided several fantastic options and recommendations. I eventually went with the Coastal Sun certified organic mini pre-rolls. For anyone looking for clean, sustainable cannabis, Coastal Sun is a top-tier choice--they are OCal certified and use regenerative farming in the Santa Cruz Mountains. These mini pre-rolls are exactly what I wanted. If you're in the area and want a dispensary with an expertly trained staff that actually knows their products, go to Velvet and ask for Nick!

My mom needed some CBD cream for her arthritic feet. We were in and out in a jiffy and the woman…read morebegind the counter was extremely helpful with my 98-year-old mother who is hearing impaired.

I needed to see a doctor for help with my anxiety & ptsd, among other mental health concerns like…read moreinsomnia. I had tons of questions because I wanted to be informed about what would work and how/why it will help me and I'm new to understanding the ratios of cbd:thc like what the effects on your body or mind are, so I can find something that will work for me. Why else would I choose to pay to see a doctor when marijuana is legal and I could just walk into a dispensary. I wanted to be educated about my options and how different treatments would affect my conditions and help me heal. Marijuana is legal now, it's not like I NEEDED to come here. I chose to bcus I wanted the care of a doctor to provide medical assistance to me for my specific conditions and symptoms. The doctor just RUSHED me off the phone. She didn't explain anything. She didn't ask about a SINGLE symptom. She mentioned NOTHING of the medical effects of the medicine she recommended on my body or brain, no education about the different treatment options, no timelines of how often/dosage I would see results with, no sort of medical care whatsoever just a "try this ratio" and rushed me off the phone. I am EXTREMELY disappointed at the care, it wasn't even care. It was literally a few minutes on the phone the first time meeting me, nothing more! I would NEVER recommend anyone to go here and I want my money back.

I got an appointment the day I called and had a delivery from one of the dispensary suggestions…read morethey gave me by 6pm that same day. They were really nice and friendly and compassionate for sure. I was worried about going to a doctor and not having them believe me, but Owen was great and totally saw where I was coming from and agreed that it might be a good idea to try cannabis for my illness. Highly recommend!

Jonny was supper awesome and helpful!! coming back for sure. If you need anything come hereread more

Britney had great customer service per usual. Always down to help me out when I'm struggling with…read morecash

Great space, clean environment, good selection with friendly staff…read more Has been a regular spot for a while. Keep up the good work!

This has been my default dispensary living in Oakland. Staff is always friendly. They have a large…read morevariety of plants and disposables, decent edible options and pretty solid prices. The parking lot is pretty small. The staff is very helpful and knowledgeable. I'm always in & out. I leave very satisfied and always with more than I intended to get lol. Great customer service. Line usually moves pretty quickly every time I come. I do have to say.. they've got some competition with High Times up the street. Since they opened i'm leaning a little more towards them. But I'll always have time to come to here!

Unassuming outside and great, welcoming staff. Super friendly and helpful! If we lived nearby we'd…read morebe back more.

How many years aaand they still can't get their website to work on Apple devices…read more It's always incredibly awkward to call because you're going to get someone who doesn't want to answer the phone or someone who is answering the phone, helping people check in, cashing someone out all while thanking someone for coming back. I know I'm not the only person who has had to say something about this website. I admire the cut n paste feel of it but really, it was never meant to be used to see the stores selection in real time or even at all.

Great service, products and prices are competitive. It's my…read more#1 dispensary Selection outstanding

Love it here, customer service is ALWAYS 10/10. Whoever takes care of delivery menu always updates…read moreit. They have top brands and really good deals. Definitely one of our favorite dispensaries in this area.

Great selections. Knowledgeable staff. Reasonable pricing all in s very well done environment for…read morekids of all ages!

Rude staff and long wait times. Too many other legitimate and professional businesses in the area…read morefor you to waste your time here.

This place is super dope great staff and vibes met a few cool people anytime I'm in San Francisco…read moreI'm coming back

Service here was top notch. Everybody was very friendly and helpful. The selection was amazing. I…read moregot exactly what I was looking for. The prices weren't bad either. I'm visiting from Washington DC where the prices are a lot higher. Thank you for a great experience.

The Current Staff After 4/20 is the best of MediThrive and I am so satisfied the passive aggressive…read moreones have been weeded out!, (No pun intended lol.) A New team is forming I noticed this change on my recent visit. Great Job!, Keep up the great work guys you're awesome!.

To the Business Manager, You obviously did not at the…read morepictures that I have of the jar and the label and also the description of the product off of your website and I also the screenshot of my order that I tried to make on the internet (I have done 20 times before) that wouldn't load. My conversation with your multiple rude condescending employees, that out right lied to my face and changed their stories and lied to cover their butts!! Talking to me as if I was just some idiot and had no clue about weed or how to place an order online. I have been smoking probably longer than you've been around. In fact you were the one telling me " that it was a hybrid but it was sativa leaning. You shouldn't be a Manager because Nowhere, Nowhere in the description on your website or on the jar or AlienLabs website itself says its sativa leaning Hybrid !! It says on all three that it is a indica leaning Hybrid.Nick shouldn't even have a job by the way he talked to as if he did nothing wrong. I asked him and double checked with him before I hung up the phone that I had all Hybrid or Indica in my order. HE PROMISED ME THAT THEY WERE HYBRID AND INDICA'S. HE LIED AND refused to take responsibility for what he said and did .This is not someone I want to trust when I making a purchase of medical Marijuana. This is the way Medithrive does business and treats patient's/customers with such disregard for their health and their lives which some trust and rely on when making a purchase of Marijuana. I didn't lie but you and your staff treated me such disrespect and foul words. Calling me a liar and a thief and "people like me" you know about my kind of people"? Hanging up on me.. arguing with me and hanging up on me ! You yourself was rude and cussing calling me name's! Nick was the worst 2 faced liar working for you!! No this wasn't the out come i had expected or deserved. Iam not done with this yet. You have people come to you and trust you with their LIVES! You people at Medithrive could careless about the lives you hold in your hands ,when selling someone weed. Your lack of knowledge of what you sold me and how you handled me and the situation was disturbing and disgusting. You should be ashamed of your response that you wrote, I have the proof to prove the negligence and rude and condescending and disrespectful behavior of you and your staff. You and your staff could cost someone their Life buying weed from Medithrive.. It's Not worth it people ,Your Life is way to important to trust Medithrive.