Can not stress enough how horrible this complex is. I moved in on October 3rd and today is the 7th times we do not have hot water. The first 6 times, it was that the pipes froze. It is currently 55 degrees outside.....pretty confident frozen pipes is not the issue. And the smell in the hallway? Absolutely disgusting this morning. read more

THEY DO NOT MAINTAIN THE PROPERTY. Period. I live on the top floor and the ceiling LEAKS, all the time into hallway and once into my BEDROOM. My gas heater was over fourty years old and the only reason they replaced it is state mandated checks that marked it as a SAFETY HAZARD because it let out too many ppms of gas. Management is either rude or else gives you platitudes. Yes there was a pandemic that affected supply chain but if they had maintained the property at all properly BEFORE THAT, maybe they wouldn't have so many problems now. I cannot WAIT to move out of here, seriously. read more

Do yourself a favor and do NOT move here. We were reeled in because of their "move in specials" but the frustration and problems experienced were certainly not worth it. We lived here for two years and had to relocate apmt units after dealing with a ceiling water leak that took up our whole apartment unit. We moved units just to notice old water marks on the next unit as well. This is an old building that management is trying to advertise as new and luxury even tho it is far from that. Aside from this, we dealt with thin walls despite being on the last floor. We could hear the people downstairs almost clearly. Maintenance is never done on the buildings and the hallways are literally never cleaned. It's pretty disgusting. The saving grace (or so I thought) was that the new property manager Joe- was for the most part "considerate" since he allowed us to cut our lease short since we were dying to get out of this place. I never planned on leaving a bad review because I was thankful for him allowing us to do so however today I received a call from collections harassing us for $400 in "damages" we are being charged for by century hills. It hasn't even been 2 months since we moved and prior to moving we left them with our new address and they had all our contact info yet we NEVER received a call or mail about these so called damages. I should also note we are super clean and cautious people when it comes to our home and living space. The least they could've done is CONTACTED us directly instead my husband had to listen to a debt collecting agency tell us that they're not obligated to notify us of these charges? Crazy. Save yourself the stress and look elsewhere. This place is not only overpriced but it's dirty and management is out here trying to scam you even more for your money! Update: just called and apparently they lost the address we gave them yet couldn't think to call us? The lady on the phone had a major attitude. Also joe is no longer there and we were charged for the cleaning, there were no damages - even though no one cared to tell us that we needed to pay for professional cleaning. Again- avoid the stress. These people are clueless, rude, and the fact that management is constantly changing speaks for itself. read more

UPDATE 6/20/19: We THANKFULLY changed our lease from 12 to 6 month lease and moved out in the beginning of June. Way too many problems here. From dirty hallways in every building, dead animals in garages for weeks, garbage all over the lawn areas, GREEN BATH WATER (when I had talked to maintenance they asked "well how green is it?" and refused to come), broken elevators/ elevators that shake every time you are in it, leasing agents who give you different answers each time you ask a question, unanswered emails and NO security deposit back yet!! Please do not move here! Literally anywhere else would be better. read more

Greedy incompetent management. Extortionists. Repeatedly overcharged our rent and then tried to evict us when we refused to pay excessive fees not agreed on in our lease. I'm pretty sure that's illegal and will be consulting a lawyer. They seem to be on a $ grabbing spree lately as many of my neighbors have had this same problem. They have even tried to evict someone whose lease ended and moved out, that is how stupid they are. They don't answer emails or the phone, will "accidentally" lock you out of the online portal. They don't keep their office hours and will randomly lock up and leave the office even if you have an appointmen. Fire alarm goes off randomly sometimes several times a month at night in the middle of dinner or sleep. Constant issues with water and pipes breaking even in warm weather but they always seem to have money to make their tour route pretty with landscaping/flowers etc while zero $ is spent on actual building maintenance. Dog poop everywhere. Stolen packages even though it's supposed to be a secure mailroom. Apartment and grounds are nice but NOT WORTH THE HEADACHE. read more

Living here less than a year. Way too much money being paid here for a 2 bedroom with all the issues. Cannot wait to move out in May. Outdoor parking lot lighting has been out for over 6 months. Constant maintenance issues and takes forever to get anything fixed. Heat out in 2nd bedroom, took over a week to get someone here. Constant water pipe issues and shutting water off. Office staff does not communicate with tenants at all. Changed the way packages are delivered and never bothered to tell the tenants. I had a package at the office for over 2 weeks without anyone notifying me. Now this next part sounds horrible and I don't mean it to, as I'm not racist. Worse part about the whole community is the Indian population. The entire building smells of Curry and body odor as soon as you step outside your door. In the winter it is the worse. In the summer you can not enjoy any of the amenities because the entire Indian community is out running around. If you have pets it is horrible because they either run away out of fear from you or run up to you without asking and terrify the dogs. Stay away! UPDATE 2/22/16 Well, over the weekend of 2/12-2/15 our pipes froze and burst. We were without a bathroom for 2 days and management didn't do anything until the 2nd night to call actual plumbers. 3 buildings had issues. Now I understand low temperature issues can happen, but when we run the water to make sure the pipes won't freeze and they still do, and create icicles on your shower, and frozen toilet bowls, something else is wrong. So during the summer when they shut off water everyday and supposedly were fixing pipes so this would not happen,obviously nothing was done. Maintenance blamed our shower not working on us and we're rude. Our heat stopped working in living/dining area and Management did not do anything. A week later I get a call from a woman who is the Vice President who wanted to know what happened. 5 days later maintenance finally shows up because she called. Though I appreciate her helping and meeting with me, we are moving. The stress of living here and having constant issues is ridiculous. My neighbor called the news to do a story and they came out and broadcasted. This place needs to be knocked down and built from scratch the right way. I can only imagine people living here who didn't speak up. Then on 2/23/16 we wake up to a note on our door about renewing! They raised rent from $1380 to $1500 if I renew by March 15th. If I wait it automatically renews to $2000 a month to month. Whoever owns this property is robbing people. Get out if you live here and DO NOT MOVE HERE. PRICE IS NOT WORTH IT and THE STRESS IS UNBELIEVABLE!!! read more

Concierge - Apartments Near Me - Rocky Hill, Connecticut

DO NOT MOVE HERE!!! I moved here in June 2018 at that time they advertised free utilities, until you signed the contract with them they will add $125 universal fee on top of your monthly rent, which is to cover all your utilities. It is a red flag right in the beginning. Because we moved in from out of state, we did not see the actual apartment until the move in date, it is a very old apartment and smelly hallway, carpet is so old and stinky every time it rains, the smell is terrible. It is absolutely not worth the money you pay, you definitely could get a way better apartment for the money you pay there. While we lived there, there were so many vehicles break ins and thefts happening. In March 2019, they even had an incident in 100 building that led to one person deceased and the other one went in jail. We know we will move out after 1 yr so just grin and bear it. We keep the apartment nicely to save us time when we move out and hired a professional carpet cleaning on our last week there. After 60 days moving out, we haven't received our deposit, tried to call the office to check on it and they were so rude and not helpful. Later we got a letter from Collection that we owe Century Hills money which I have no idea why. Called the office again and they said they had to clean and painted our whole apartment. I asked for the pictures why our apartment needs to repaint, the property manager Charlene never called me back even I have called many times and left a messages. They never send any bills to you and they just send your information straight to Collection and they told me that how they handle with former tenants. So don't expect to get your deposit back, they will use all your deposit to make the room is nice for the next tenant even if you do the cleaning and did not cause any damages, they need to paint the apartment to make it look nice, they will charge that to your deposit and if your deposit is not enough, they will send the balance to Collection. They are absolutely TERRIBLE and SHADY business, check their website and you only see one 5 star review and that is the only 1 review on their website even though they have more than 500 apartments for rent. I hope my review will save you, your valuable time and peace of mind in making decision if you want to choose Century Hills. read more

Worst Place Ever. Lived here 3 months (at $1245 a month for 1 bed/1 bath!!) and this is what I have experienced so far: * pipes constantly freezing & breaking, often times the ceiling is falling apart all over people's cars. * Three instances of no running water for 8 hours minimum due to water main breaks * Messages about people needing to enter your apartment to test for pests & bed Bugs(ew) * Elevator saying its being worked on for a "few" weeks, although it's now been 7 weeks and going. * Alternate service elevator is out-of-service many times as well. Not sure what you would do if you were handicapped. * Apartment smelled like cigarettes, found old cigarette butts & razor blades above the kitchen cabinets (see pic) * Heat does not work well. The apartment is always freezing- electric bill was $380 for one month. There is cold air from outside drafting into the apartment vents. Feels like a window is open in 0 degree weather * When I signed my lease, they said the clubhouse was closed for renovation and would be up and running by the end of january. No sign of it being finished and it is almost April. * It's been one week of no hot water, have had to go to friends and family's houses to take showers. * Every bulb in my apartment has shorted out and have had to replace all of them at my expense. * Cannot run the TV and microwave at the same time, because it will fuse out- Electrical is not run to code. A microwave should not be on the same circuit as everything else in the living room. *Caught a guy in my car, trying to steal the car or stuff in it. Safety is a major concern. * I was assigned someone else's assigned car port and almost had the poor guy towed due to the management's disorganization Can't get much worse than that.... The association (JRK) who purchased this property should have bulldozed it to the ground sand started over and not let a single resident rent until it was running properly.. read more

Concierge - Cigarette butts and razor blades above my kitchen cabinets- yum! - Apartments Near Me - Rocky Hill, Connecticut

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**UPDATE** Nothing has changed. Heat barely works had a $300+ heat bill and we didn't have it set last 68*. We believe the outside hallway lights and heater is tied into our electrical system and we are paying for it. Mold remains in lower building #200 it smells awful. Potholes everywhere, they don't care either. No attempt or urgency in fixing this major 2ft deep potholes. Construction material left everywhere. Its April Now and no rec room/pool room that was said to be finished in January. Water always shut off, water main break, no hot water ect.. DO NOT MOVE IN HERE. First thing first, they show you property in building #100 which has been updated and renovated but place you in building #200 or #300 which has outdated countertops and is suffering severe damage in the lower/basement levels. Ask to see the bottom floor of #200 and it is full of water and leaking. It is also covered in mold. The new management is absolutely awful and one gentleman has zero customer service skills. He gets extremely defensive and attempts to flip problems on you rather than providing a solution. There is no gym or swimming pools, they are building them but they are inoperable and have no e.t. of when they will be finished. There contractors that are attempting to do renovations speak no English, and have no idea what they are doing. They leave trash throughout the hallways and never clean up there work presenting an extreme hazard to the tenants. There was open paint cans everywhere for over 2 weeks. Imagine if you had pets or children. Rent goes missing and they say they did not receive it! The leasing office refuses to hold ANY packages for there tenants so ups/fed ex leaves the packages wherever they feel best. At your door, on the bottom floor near the mail room, outside the entire complex and packages constantly go missing. The leasing offices refuses to accept responsibility or come up with a solution and claims it is not there problem where they are left. The elevator in building #200 does not work. There has been existing/unrepaired water leaks for over 4 months in the basement of building #200. There is no cleaning schedules and the stairwell and carpeting is disgusting. For extremely high rent this is not luxary. Its a headache. No tenant wants to be here. Within 1 week of moving in our sink leaked, our garbage disposal stoped working and our entire floor was accused of leaving trash in the trash room. There are many better choices within the area for less or the same price. Parking is awful and non existent. They plow you in in the winter time and take about 2 days to shovel and plow. Also presenting a hazard for small children and older tenants. Trust me you don't want to live here under this management. I could slap my balls on a desk in the leasing office all day long and that would present a better service for tenants then what they currently have to offer. read more

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Omg if I can give a negative score I would. This place isn't luxurious at all. It has good potential if it was under the right management that cares and can actually get shit fixed. So let me start with I've been living here since October and since I moved in I have lost hot water at least once every month. They claimed it was the boiler going out or whatever. But every time there is a storm we the residents have to suffer the consequence. I don't understand and never will. Then the place is pet friendly but some people are disgusting and do not pick up after their pets. I have seen the elevator filled with dog shit someone left in there along with a trail coming from the elevator to the door....so disgusting. And if the people don't want to walk their pets they let them shit on the balconies so now when we walk by the window we get a view of piles of dog shit on covering the balcony. So that leads me to believe that none of the cleaning people or management pays attention or if they do then they don't care to fix that problem. Now currently we are experiencing cold temperatures and at first we had NO hot water and now we have no water at all. All we get is a generated email about letting the faucets run so the pipes won't freeze which it seems to have happened anyways. Lastly, don't get me started on the gym equipment seems to always never work and management is ext dismissive. It depends on their mood on if they will actually try to help. Please if this helps anyone DO NOT move in here bc it is not at all what they make it seem. read more

I live here now and its been more than a year and i changed the units as well because of Toilet problem, this is the worst apartment ever I lived so far in States,just because of West hill school + Lot of Indians this community is active, if not, this would have been demolished long ago, during Winter do not expect Hot water, I can promise that, if you know anyone living in that community just ask them before moving here. they dont plow snow regularly, pipes will freeze and burst, and they'll take lot of time to fix it. they fix all other cosmetic items like lights, carpentry work, but not Hot water, Heat or AC (sometimes), apart from that they have nice tennis courts, pool and fitness center, units are horrible, i believe it should be at least 50 years old?, leasing office agents are not responsive (what they can do, 4-5 ppl for ~540 units & ~2800 residents) most of the time elevators wont work, 400 and 500 buildings (d and e) are relatively new (may be 1980s construction?), again just because of west hill school this property is alive. read more

Let me shed some light on this absolutely horrendous experience that I have had living in the Century Hills Apartment Complex. Me and my husband first moved into Century Hills in February of 2017. When we first toured the apartment complex we were enamored by the indoor and outdoor pool, the 24 hour fitness center, and the fact that it had quaint walking trails that were lit to safely walk about the area. Upon our first visit we were given a tour of our first living space located in the D building, or also known as the Galleries North. When we toured the inside of the apartment we found that at quick glance it was everything that we wanted and more and for the price it did not at all seem to be a horrible place to live. That all changed quite quickly. When we moved into the D building, we initially knew that the living space was a bit smaller and that the kitchen wasn't the largest space but we knew it was a starter apartment and that the space would do for the time being. What we didn't realize was that we wouldn't be able to fit any kind of soup pot, or basically any size pot underneath the microwave/cabinets as it was only an 13inch difference between the top of the stove and the bottom of the microwave. This meant that we were unable to see the controls on the stove. We also were unable to open our refrigerator doors as well as the stove. My family who has been in the construction industry mentioned that this kitchen seemed to be out of code. When I brought this attention to the leasing management crew they said that they were aware of the situation and that the only thing they could do was remove my microwave/cabinet set up and place a hood over the stove and give me a 30$ credit to buy a microwave to now place on the counter (which was VERY limited to begin with). Also, when heading to my storage unit across from the D building, to avoid stepping on litter and debris that was found all throughout the entire storage unit area a door had come off the hinges and hit me in the head. Furious that such little attention was paid to these common areas, I went to the leasing office were I spoke to the property manager Jennifer, and she upgraded me and my husband to the A building to compensate us for our troubles. What we thought would be a better transition and a better opportunity for us turned into an even worse opportunity. The first 6 months in the new apartment was fantastic and everything was going well until December/ January hit. December brought bursts of no hot water, and understanding that it was an older building and that these things tend to happen we were fine with the issues. When January hit however, my husband and I were struck with 24 days consecutive of ABSOLUTELY NO hot water. Promises after promises we were given of the problem being resolved and day after day we'd come home to yet again no hot water. What they seemed to do was put Band-Aids on the issues so that they wouldn't have to spend the money on a complete gut of the hot water system. FINALLY on the 25th day we regained hot water and a simple sorry. However even in the months that followed, including the summer months their have been days were we still have no hot water. There are constant leaks, black mold growing everywhere, chunks of the ceiling falls on cars in the carports, there are missing drop ceiling tiles with ancient electrical wires hanging out of the ceilings. Their are lamps that have fallen out of their place, just barely hanging by the wiring done, trash chutes are constantly clogged, and to no fault of the leasing management crew, residents on those floors constantly leave their trash strewn about on the floor creating an unsanitary and disgusting environment. Not only are these things issues but the elevators are consistently inconsistent. One day they will be working fine, others they will be inoperable. Just recently, I was in the A building service elevator, when it dropped from the 5th floor to the 3rd floor and the doors opened up in-between floors. I was stuck in this elevator for about 5 minutes rapidly hitting the sixth floor button so it would open and it finally began to move again. Upon this event I realized that the certificate of operation was expired and to this day is still expired. this includes all of the elevators that are found on the property. This place makes false promises to their tenants, could care less about the safety of their residents and REFUSES to pay attention to sanitary necessaries. THIS PLACE SHOULD BE CONDEMED! read more

I give this place the lowest score possible. It is filthy and when tnings break or needs repair you get excuses and not results. I gave one star because I could give zero. read more

Been here less than 2 months really bad decision and really regret it. The place is not well kept, potholes are horrible if you go to fast and hit one just right it'll cause damage to your vehicle. Hallways are smelly stained carpet, stairwells are full of writing or graffiti on the walls dirty smelly unkept. The laundry room is a complete mess two washers to dryers and some tenants like to leave laundry in the machines for days even over a week at a time. Elevator completely unkept and full of damage and writing on the walls in the elevator. Recently people are stealing gas out of other vehicles. There is nothing luxury about this place whatsoever, it's almost like a subsidized housing place and it's unfortunate that you have some pay full price why it appears as though others may have some form of assistance who are not the quietest or pleasant neighbors. The garbage area outside at times is overflowing and not to mention the garbage chute in the building gets clogged and people leave their trash hanging out of the chute or around the outside of the trash chute. They charge you an arm and a leg and not providing what you're paying for. During our move in there are electrical outlets that's do work as well as the bathroom vent and the radiator in the bedroom. Those that work in the front desk area seem to have a lack of communication with one another and are not the most professional when it comes to handling matters or addressing miscommunication properly or in a timely manner. And most people do not pick up their dog crap so when you go out you have to be careful where you're walking some people have allowed their pets to even crap at the entrance way of the building or urinate at the entrance way or in the lobby. The lobby is not very well kept or maintained unclean and a complete mess with overflowing trash. There is nothing luxury at all about this place for what they charge one can go elsewhere and get actual luxury or get what you are being charged and paying for. If not address this place will become a project in the next few years. I do not recommend or advise this place whatsoever. I don't want to even give it 1star. read more

lived here for a year moved out a month ago they did the last check and are trying to charge me rent two months ago the raised the bill for rent the electric bill for a two person apartment is almost 500 dollars the Whole place smells terrible like you may wanna plug your nose when walking around the premises the laundry cost 5.10 just to do one full load and god forbid you want to do anything more. the parking lot destroyed my tires I had to buy a new set noone cleans anything the hallways are gross if you touch anything make sure to wash your hands. the washer and dryer will make your clothes smell (like the dryer will burn them) gross. the people living there are the rudest most inconsiderate a**** out there no one talks to each other and most of them can't even stand in the elevator for more than 30 seconds without leaving a smell behind that will make you want to vomit. the highway is so loud you will never get a good nights sleep. NEVER SOMEONE STOLE LUGNUTS FROM MY TRUCK literally just took them right off right in the good ole concierge parking lot. the team that works there will treat you terribly once you move in. Every last employee seems to have a vendetta towards the residents they are supposed to help. I still haven't seen my security deposit back even though we passed the final check for our apartment. DO NOT MOVE HERE read more

This is the biggest apartment old complex with all problems due to it's aged buildings. a good Indian community with in the apartments but management/support staff is pathetic to talk to. if you are coming newly here then look other aparments first before finalising here. Don't fall on their staff sweet talks. Only one maintenance support person for nearly 500 apartments and you can understand the queue of the tickets. I vacated but never returned security deposit even after 2.5 months and I am keep following up but no response. read more

If they gave me a year free I wouldn't take it. This is the biggest rip off around. We lived there 5 months, got out of the lease, gave them you will release us or else. They did the right thing, they lie, are awful with maintenance, got some a-hole maint super who would park in a handicap spot illegally with a placard that was not valid. How mean is that? Yeah Kelley, busted bubba. Wonder if he ever moved back to Florida? Horrible place, horrible management read more

Location is good - right off I-91, convenient to Hartford and New Haven, with good shopping and local restaurants nearby. Amenities are great, though the apartment building itself has some areas in need of some updating. Overall a good place to call home. read more

I was lucky one way that i have been in the apartment for only 2 months as my lease was short . During winter there was false fire alarms every night there was never a day where i slept peacefully , the neighbors told me that it was common scenario every year during winter as the pipes get jammed and broken and have to survive with out water at least one day in week for 2 months , there was no arrangements for alternate sources of water nor the management gives any hotel accommodation, we have to request some friends or take a hotel for that day to survive with out water and i saw few people get cans of water from Walmart or near by grocery store . The worst part as i vacated the apartment in 2 months the apartment was supposed to return my security deposit of $200, but they were escaping from it even when i called them for at least 6 times , finally one guy spoke and put me on hold for 30 mins then he came with as story there was some late fee for some utility bill (where i cleared my bill before my leaving ), they did not even try to send the bill to my new address or to my old address in which case the mail will be forwarded to my new address . and the guy was speculating the amount as he did not know what to say he was calculating the amount on the fly and some how he was trying to evade my $200 , i was asking him why did you not sent me a mail or try to communicate with me for if there was a late charge he was not having words Finally i understood they want to live on $200 i thought there is no point discussing with these bunch of robbers read more

WORST LIVING CONDITIONS IMAGINABLE. Taken over by new management that is in the middle of a multi-year renovation project. The contractors have damaged my personal belongings and the management is threatening m, versus working with me to cover the cost of the damaged goods. I lived for 6 weeks in the middle of summer without AC waiting for the parts to repair it. They have no concern for their tenants and the community is run down. Unless you want to live amongst chaos and contractors DO NOT MOVE HERE. read more

Awful place!! In the winter they barely plow any of the lot or sidewalks but plow you in. Cars get broken into. Things get broken and it takes forever for them to fix it. They find any way possible to charge you extra and now have all these rules. You pay $25 for a key fob and they get a new system and expect you to pay again. This past winter no water due to frozen pipes sometimes no hot water at all. Staff sucks!! Stay away!!! read more

A very bad place. The aparments have roaches and bed bugs. The maintainence is very poor. All complaints are ignored. Till the time u sign the lease they treat u very good, after that they treat u like atm machines. The staff have to be coached how to speak with people. They charge you for very silly things. They do not clean the snow. They do not repair the roads. The rent is too high. There are roaches and bed bugs. Cammy in the leasing office is very mean and inconsiderate. Would never recomend any one to stay there. read more

Good spacious apartment with a great view of landscapes. Very helpful management and service. Neat and clean amenities and surrounding. Enough parking space. Love this place totally... read more

If i could give less than 1 star I would and I didn't even move in. My girlfriend and I are apartment shopping and stopped in to century hills and met with Alex. What a joke of an employee he is. He first talked poorly of the place we came from looking at, then downplayed the 1500 maintenance requests a month saying they are just light bulbs. He also dismissed a residents complaint in front of us about a broken elevator and said it works and that she was lying. He slipped and said they would need 60 maintenance employees when they only currently have 5. He also disclosed some personal information about a resident I know. Don't waste your time, and if I had read the other reviews I would not have either. read more

Jessica Benson very helpful and works to get things done she helped us with problems with conditions of my apartment when i first moved in. She is always willing to help and very kind . Thank you Jessuca read more

Run Don't walk, don't let the pictures fool you, inside the buildings are dirty disgusting never taken care of. Reminds me of a nursing home where they keep the clubhouse really nice and the buildings are horrible $500 heating bills, constant water problems, 50 kids running around with no playground, one pool closed for over a year, management is a joke. Too stressful for 1550$ a month! And the garbage is always backed up. read more

Great location, grounds are gorgeous and rooms are spacious and quiet. Not sure if all units are updated like mine but I have new appliances and updated baths. The new management seems to be trying to upgrade these fine old but solid buildings. The associates I deal with always are friendly and correct any malfunctions quickly. The only knock I have is one of them is a cowboy fan and really enjoys it when Green Bay (my team) loses. Having been a home owner I am really happy to see the crews plowing and mowing. I used to hate that plus all the maintenance is done free. Those repair guys used to charge an arm and leg for calls. I almost forgot, the indoor pool I use a lot and at my age it beats the cost of therapy. The other knock I have is the rent is high. Maybe they should consider senior discounts??? Almost two years here and most likely will look to a third year. read more

01.28.15 - I have lived here for 5 years and it is the worst it has ever been. Right now, the parking lots are not plowed, we have no water, rent was increased by well over 10% and the main lobby elevator is broken in the 100 building. The other day, the person upstairs spilled a lot of water on their floor and it leaked into our ceiling and onto our floors. We called maintenance and they did nothing except say that the person upstairs would pay for any damages. They are making the outside look nice but the inside of the apartments are a mess. The new management is horrible and it is impossible to talk to anyone. Avoid living here. It isn't worth the high prices. 10.05.15 - I am now moved out of here and there ineptitude and negligence continue. We've been dealing with billing issues for weeks now and it is impossible to get a hold of anyone that works there. They didn't bother getting our new address when we moved out and have now sold our "debt" which they told us we didn't owe to a debt collector. These people are criminals, plain and simple. Moving into this place will cause you nothing but trouble. I would give this place zero stars if it was possible. read more

Worst Place Ever! I have lived here for 5 years and it is like living in the projects for luxury prices. The complex is dirty, the ceiling in common areas is falling down, garbage outside and mold! I would not recommend this complex to anyone. The rent is also too high and they raise it $80-$100 per year to cover the renovations to the pool, gym and rental office. I moved in in 2011 @ $1250 and I now pay $1601! Outdoor lighting is very poor. I have complained many times, but the lights still have not been fixed. Constant maintenance issues! Now the final straw is that I am going to lose all of the electrical outlets on one side of each room in my apt due to state codes. Unfortunately, I can not move until my lease is up in July. This is the most stressful place I have ever lived. Save yourself a big future headache and just do not move into Century Hills. It is literally a sh*t hole. read more

First thing first, don't live here, stay out of troubles! If you live here, there will be endless troubles. It has been a terrible experience living here. Let me give you a short list:1. I live in the top floor, and there was a water leakage in my apartment during the first rain. The leakage happened in closets and bedrooms. The water leakage was so bad in the closet and damaged my personal properties in the closet. I called the leasing office, they sent someone to fix it. After one week it leaks again during another rain!The maintenance guy came and said they've spent two thousands bucks on it. What's the logic? Because you spent two thousands bucks and it was not fixed, and it caused the damage to my personal properties, I should stop bothering you? 2. The leasing office has the contract with car towing company. The towing car comes in everyday. My car registration was expired for just one day and got towed during a night. I parked my car in the complex where I live and I was not driving the car but still get towed. I paid $250 for that. I admit it was my fault. I should make sure my car is registered. What makes me feel bad is I went to the leasing office and asked them did they have any clue, could it be towed? They didn't give it a sh*t. They said "your car might be stolen, call the police." They don't have any sympathy in them, they were looking at me like a joke and I felt they were kind of happy about that, so bad. 3. The sliding door of the balcony was blew down one day by the gust. I sent the maintenance request. Do you know what they did? They just used the set screws to attach the sliding door to the frame and told me I can not use the sliding door anymore. Genius. 4. I noticed some awful things happened in the restroom in leasing office, things like walls were broken, bulbs in the urinal, sh*t in the locker. Yes you didn't see it wrong, HUMAN SH*T in the locker. That's so disgusting. Looks like someone did those gross things intentionally. 5. Last but not lease, just recently, there was a power outage in the leasing office and that causes the key fob system not working for 3 days and it is still not recovered! Which means I can not go to the indoor pool, gym and even the mail room to get my packages after the leasing office hours. Do you want to move in to such a poor managed place? Not to mention the shabby interior and broken ceilings everywhere in the apartment builds. I can't wait to move out when my contract finishes. read more

I loved the size of the apartments. Our 2 bedroom 2 bath was huge. I loved that we had laundry in the unit. It started off great but there were numerous problems in the building. The elevators break constantly. We were without water at one point and the heat broke. Then the cost rose way too high and the management office seemed to be perpetually closed. Parking was always an issue as there is some covered spaces that people try to save. read more

This was HANDS DOWN THE WORST PLACE I HAVE EVER LIVED AT. Please do yourself a favor and if you are looking for somewhere to live take this pace and never think about living here. The worst management in the office ever...These people are the most unfriendly people in the world. The management group that owns the property is also horrendous. They do not care about their tenants and their property is gross and outdated. Please just never live here and don't create a headache for yourself. They have zero respect for any of there tenants. Look down the block at the newer complexes MUCH BETTER!!! read more

I used to love living here until the JRK took over as management. This place has sadly gone downhill. I understand renovations cause some chaos but it's been ridiculous. Where to start.. My rent had increased almost 100 dollars every year, to the point where I can no longer afford to live here. I guess that's how they repay loyal tenants. I'm a single mom with 2 kids. They never plow the parking lots when it snows. I work at a hospital and have to work in blizzards. It's pretty sad when you get stuck in the parking lot, even with all wheel drive, and can't get to work. The elevators were down for over a month for renovations to which all they did was install new buttons. The walls with scratched in graffiti still remain and I have to explain to my 6 year old why the F word is carved into the wood several times. The handles have broken off 2 doors which were never fixed when addressed. There are now 2 phone charger cords someone tied so you can open the door. Their response was there are other doors to use and it's not a priority! I am counting the days I can move out of this place, it's really pathetic. I would not recommend this place to anyone. When you express any concerns to management they just get offensive. read more

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I have lived at Century Hills for close to two years and I would not recommend it to anyone. I will not be renewing this year. The costs are very high and there is little return for the money. The staff does very little to improve the apartments. Personally, I've brought up several code violations and nothing was done. This last winter was fairly mild, but I struggled to heat my apartment. Pipes froze and I was unable to bathe for 3 days. A short listing of what I have encountered while living here includes, but is not limited to the following: -Extremely high turnover rate amongst the office staff. The staff consistently is ill equipped with the right knowledge of how to handle situations. -As mentioned before, multiple code infractions, included apartments not winterized. I came very close to freezing over Valentines Day weekend. -Fire alarms go off regularly. -Laundry facilities are expensive and do not accept coins. You must have a card with an electronic chip and you can only recharge the card in two kiosks located in the clubhouse. -Security issues with some of the doors. There was an entry door that was broken and allowed anyone access to the buildings. It wasn't very safe. -The 2 managers are quite attractive, but often dress in ways that can distract residents who come to the office with complaints. -There is very little, if any, follow-up with the staff. Maintenance is constantly overwhelmed and struggle to meet the needs of a complex this size. -The parent company is based out of California and doesn't answer the phone, return voicemails or respond to emails. Not in a less than timely manner, but they just don't respond. It's very poor business practices. -Garages are very expensive and must be leased for the entirety of the lease contract, however there is no security. Many vehicles have been broken in to or stolen due to the lack of security cameras. -Last, but certainly not least, the complex offers "deals" to new residents, such as 1-2 months free rent, but leaves the rest of the residents to cover that cost. I pay almost $2,000 per month and never received an offer for a month free. I wouldn't recommend living here. There is not enough return for the monthly investment. read more