A big thank you to Heidi Rustic with Concierge Realty for arranging our accommodations in St Thomas. Heidi was very responsive and extremely helpful. We were a group of five attending a destination wedding, and Heidi was amazing. She found us the perfect place, was always in contact with me, and even spoke to me several times on the phoneto help me figure out some logistical issues. The condo exceeded my expectations, and everything I requested was honored. Big thank you to Heidi Rustic for helping make our weekend away perfect. read more

Our trip to Westin St. John was phenomenal! Booking was easy and our condo was beautiful, clean, and so much more than we expected. Megan made planning extremely easy for us! We WILL be back! read more

Great experience. Barrie was incredibly responsive, described everything perfectly and was very user friendly. We booked our stay last minute and highly recommend Concierge read more

Heidi Rustic of Concierge Realty has gone above and beyond for me as a timeshare owner. I made an error in my reservation and discovered this about a week before my arrival date... which I did not have the week I thought I had reserved. Heidi not only comforted me while I was in a bit of a state of panic, but also solved the problem by combining 2 options to reserve the week I needed. Oh and did I mention she responded on July 4th... and continued to follow through in the days to follow to secure the week I needed as well as list the week I had but was not going to be able to use. Grateful..... Michelle C. read more

I recently worked with Heidi Rustic from Concierge Realty on a last minute Hilton Head booking. She provided multiple options, and worked extremely hard to find the exact resort and dates we wanted -- and in our price range. She is professional and responsive - and super patient! We will definitely work with her again in the future. read more

Complete bait and switch, what they have listed in VRBO is not real. After making our request I got it is not available but you book this more expensive one. I was given a price in that message and went back to the website to find another price; they gave me an excuse to use the link, which I did. I tried a 3rd time and got a completely different price from the one provided and the previous one. Beware of renting through this company. read more

Heidi Rustic of Concierge Realty has gone above and beyond for me as a timeshare owner. I made an error in my reservation and discovered this about a week before my arrival date... which I did not have the week I thought I had reserved. Heidi not only comforted me while I was in a bit of a state of panic, but also solved the problem by combining 2 options to reserve the week I needed. Oh and did I mention she responded on July 4th... and continued to follow through in the days to follow to secure the week I needed as well as list the week I had but was not going to be able to use. Grateful..... Michelle C. read more

Heidi Rustic has been handling the rental of our fractional ownership in St Thomas for many years. She is incredibly communicative and professional and has always made the process seamless. It has truly been a pleasure working with her! read more

Heidi Rustic with Concierge Realty has been instrumental in helping me and my family rent multiple MVCI weeks! She's an absolute joy to collaborate with as she's kind, responsive, efficient, thorough, detailed-oriented, driven, dedicated and super knowledgeable. read more

Heidi Rustic is awesome! She worked right up to the last minute to rent my timeshare even on the date of arrival and was successful! This has been a less than rewarding year for owners and her tireless search for our renter is greatly appreciated. Would highly recommend Heidi to renters and owners. read more

I had a great experience with Michelle Gill at Concierge. We stayed at the Hilton Village Waikiki and everything was exactly as described. Michelle always answered my questions promptly and made me feel at ease even at times when I had doubts. Either over phone call or email, all communication was timely! It was my first time going this route so I was skeptical at first but I'm glad I took a chance. After a ton of research, online digging, I found that Concierge was a reputable company to move forward with. My only feedback was that the specific day of the week in which the property was available to check in (for my stay) was on a Saturday, but I realize that is up to the owners. So my advice to others is to plan out early enough so that you can just be flexible with your arrival day of the week. To me, this was insignificant compared to the astronomical price I would have paid, had I booked with the hotel directly. Everything was legit, I saved a ton of money, and stayed at the exact accommodation layout that I wanted, which was a 2bd/2bd, oceanfront at the HIlton Village! I would highly recommend working with Michelle! Thank you! read more

I had a great experience with Megan Schweizer at Concierge Realty. I had an ad placed on a diferent rental site and Megan contacted me as she had a client looking for the Princeville dates that I had reserved. Megan gathered all the papers documenting ownership and reservation and with that in hand, her client was very comfortable confirming the request for reservation. Concierge Realty paid very quickly and Megan was very responsive to any questions I had. This was my first experience with Concierge Realty and I highly recommend them. read more

I have been doing business with Concierge for more than 10 years, buying and selling my timeshares. Dana, Michelle, Megan, Stephanie and all the rest of the staff have been magnificent. Efficiency, effective communication and friendly personalities are good qualities for a business to exude. My experiences have been nothing less than outstanding. I credit that to the professional and dedicated staff. Once again thank you for your exceptional service. It has been a pleasure working with Concierge, and I look forward to the opportunity to do so again in the future. read more

Concierge Realty - Jeff & Leslie Miller - Vacation Rental Agents Near Me - Winter Garden, Florida

Michele has been a great source for us when planning our Maui vacations over the last few years. Great properties and rooms. The follow-up with any questions has always been quick and easy. read more

We have a basketball tournament coming up so we needed a place to stay near it in Orlando. We worked with Tori to provide us options. She was great! She was quick to respond to our questions and booking was easy. read more

Michele Gil is absolutely fantastic. Michele is wonderful, responsive, knowledgable and actually cares about her clients and not just to make $. Michele is very responsive and does her job in a timely fashion. She is Emotionally Intelligent and easy to work with. read more

I was sick of dealing with Redweek on renting out my timeshare availability and their greedy change in policies. I turned my three weeks of timeshare over to Barrie O'Brien three years ago, and she has never failed to rent every one of them at the price I was asking. The company is efficient and professional in a difficult market. read more

If you want to find a rental time share without the hassle this is your place. Michelle and team do a great job making things easy for you to get a rental in your desired resort. Always have new inventory coming through. We have used them multiple times and never been dissapointed. read more

Heidi Rustic of Concierge Realty obtained 3 week Rental at The Ritz Club in St.Thomas. Fair pricing with the dates requested.

DISHONEST COMPANY - do business elsewhere. Concierge Realty lists rentals that aren't available, then asks you to cancel the reservation so that they aren't negatively affected on VRBO. When I told them I wouldn't cancel, they changed the date of the reservation, as if this was something that I requested. Looking at other reviews on Google and Yelp!, it looks like this is a common problem with this crooked company. Disappointing that companies get away with this type of thing. I recommend using a different company for your buying and rental needs. read more

Concierge Realty - Vacation Rental Agents Near Me - Winter Garden, Florida

I reserve MARRIOTT'S BEACHPLACE TOWERS, wire the funds and Megantold me she will change reservation into my name and send me confirmation. Next day I got email saying customers wife already sold it and not communicated They kept same post ID and everything, only changed the dates to Month ahead, could be missed posted first time, but why said wife cover it without communication? I don't know. Good I was refunded and not bought my flight tickets yet read more

Amazing views. Perfect location. Clean and comfortable unit. easy check in and service from Sheraton Hotel! read more

Concierge Realty - Amazing views from this lovely unit! - Vacation Rental Agents Near Me - Winter Garden, Florida

We had a wonderful vacation at the Westin Princeville. Beautiful resort. Great communication with the realty company we booked with. Everything was perfect. . read more

Super poor communication. We found a 3 bedroom, 3bath timeshare on Hilton Head that we were very interested in renting. We had a specific date with no wiggle room. We found it on VRBO. I contacted Concierge, who had it listed, 4 days ago. Heidi said she had to verify it with the "admin" -- as soon as I contacted her, the listing said it was unavailable. Since then I have emailed her twice (yesterday and the day before) and she has not responded at all. I don't recommend dealing with them. read more

They were very easy to work with and responsive. I would definitely work with them again.

Everything at Marriott Mountainside was just as promised! Family Friendly, great communication!

Concierge realty offers absolutely topnotch service. We have had Heidi as our main point of contact over the years, and have never been disappointed. As owners, I have complete confidence in this team. read more

Michele Gill helped me with a last minute need for a separate space on a family trip to Hawaii. Michele was patient, understanding and went above and beyond on a Friday night during the holidays to help!Our stay at Marriott Ko Olina was wonderful and the tone was set by Michele Gill! read more

Concierge Realty was extremely easy to work with. Megan was able to rent my timeshare for even more than I was asking. Very professional, very efficient. Paid quickly, I look forward to working with them again. Barbara Kelsey - 11/14/2023 read more

Concierge Realty is proactive in getting my timeshare reservations rented. They are very responsive and caring. The transaction was seamless. read more

Michelle Donato was our rental agent, she was excellent, professional and made sure all our questions were answered. The rental agreement and all necessary instructions for checking were sent with plenty of time for review. Our accommodations were perfect and our vacation was wonderful. We would definitely use Concierge Realty again. read more

Twice, Concierge helped me unload my Marriott timeshares -- the single worst investments of my life - hands down. While I sold these timeshares for a loss (a significant loss), it was better than holding on to them. Concierge got me a half way reasonable price -- it was the best they could do. While the above may sound like faint praise, it is not really because of the extreme difficulty of unloading these things. Stephanie Reidel was very patient and helpful, along with others at Concierge. She let me rant and rave over Marriott's highly deceptive business tactics (if they can be called tactics -- the phrase "organized crime" comes to mind). Be that as it may, we got some deals done with the Marriott Mafia and recovered a portion of my original investment. It was either that -- or go to court against a corporate giant with very little chance of winning. A word to the wise -- if you are going have ANYTHING to do with timeshares, RENT and DO NOT OWN. Also, you would do well renting through an honest broker like Stephanie Reidel. Thanks to Concierge for sticking with me through this difficulty. I may rent something from you in the future. Highest rating: 5 Stars read more

Be very very careful on their VRBO listings!! They will list properties as open for dates they are not and then will change the dates on the listings without your permission. They asked if my dates were flexible which I told them that they are not. They then changed the dates on my listing without my permission and then said that "things had changed". I think they are a super shady company and if you come across them on VRBO, run far far away!! read more

We had a wonderful time. The grounds are lush and gorgeous and the beach was perfect for our 5 year old, not to wavy and plenty of room to spread out. While they suspended daily cleaning service, whenever we requested additional items we received them within 20 min. We will definitely be back! read more

We began searching for a vacation rental and due to the demand ran in to many challenges. Michelle stepped up and helped us secure our rental. She was very responsive and professional. Highly recommended. Thank you!! Don and Family read more

MEGAN Schweizer at Concierge Realty was a pleasure to work with for sure. Her quick responses and proactive communications regarding our timeshare rental made our transaction easy and we felt confident along the way. These days we are all wary of fraud and want to make sure we make the best choices for both sides of the deal. I look forward to working with her in the future. read more

We rented a 3B +3B timeshare pool villa at the Westin St. John. We had been to this property a number of times before so knew what to expect. Megan Donato was helpful in showing us our timeshare choices then getting the villa we wanted, which we were told was non-refundable. She recommended getting the travel insurance which was expensive but we felt necessary given the cost of the trip with the various airline & potential covid problems. Luckily, everything went smoothly. This is a great property on a spectacular island. We had a wonderful time & would definitely book again. read more

BEWARE of this company. My family and I were looking at VRBOs when a property managed by Concierge Realty popped up. They requested we go through them directly to save costs on both sides, sounds too good to be true right? It was. This reservation was made while COVID restrictions were in place and they said on the phone we could reschedule should COVID impact our stay. Unfortunately, our family was exposed to COVID right before travel and when we reached out, the entire company's stance changed and they said no refunds, no rescheduling. We of course disputed this with the credit card company and won. Concierge Realty then moved to suing us, please click here to see the excessive amount of lawsuits they claim against their patrons with the Orange County Court of Florida: https://myeclerk.myorangeclerk.com. No NOT take the risk of doing business here, I promise you, you don't want to relive what my family and I are STILL dealing with. Beware of this company, read all contract details in-depth and do not take their word for it on the phone. Protect your money and your family vacation, avoid this company at all costs. read more

We booked a property on VRBO through Concierge Realty. Buyer beware. The post on the website was very misleading and we overpaid for the listing which was essentially 3 connected rooms in the old part of the Marriott Ocean Club instead of the condo rentals. The listing stated kitchen and the rental agreement stated villa. this was not a villa Condo. It was old, dated and there was only a refrigerator and microwave. these rooms were in desperate need of maintenance. Broken shower head, terrible cheap thin mattresses, partially converted handicap shower which we did not request. The master suite reminded me of a cheap Motel 6. The mattress was a cheap 6 inch hard as a wood plank disaster. Duct tape holding seams together in the hallway. We did discover the error prior to our trip during our inquiry but we did not receive any accommodation and were told to read the fine print. VRBO are not standing behind their book with confidence guarantee. Also it appears she was able to change my one star rating on the VRBO website. Such a scam. I wish I had checked the reviews of this company. read more

We loved the space in this Condo for our family of 5! The outside deck had a view of the ocean. We enjoyed watching and listening to the Luau down below on the great lawn. read more