I have had an excellent experience with Dr. Shakyan. I saw her for a second opinion after the…read morefirst audiologist I saw upsold me on a premier hearing aid package for $8000. Dr. Shakyan confirmed that hearing aids would be helpful, but gave me options and put no pressure on me to make a quick decision. She also made me aware that hearing aids typically come with a 45 day trial period. I decided on hearing aids that were half the cost of the ones pushed by the other office. Today, I went to receive the hearing aids that were ordered. Dr. Shakyan explained everything clearly, patiently answered all questions, and adjusted them according to my comments. She also had me practice taking them on and off and showed me the features of an app that she encouraged me to download. I have been totally satisfied from start to finish.

Even though it's been awhile since I've seen Dr. Sol Marzghar, I've been a patient of his since…read moreearly 2019. Dr. Sol Marzghar has been the ultimate lifesaver for me. When I first visited him, I had mild to moderate hearing loss with severe tinnitus (my perception of it). On a tinnitus questionnaire scale of 0 to 10, with 10 being the worst, most answers were in the 8-10 range. Years later I'm doing much better and I would say I fall in the 0- 3 range on the scale. I've greatly improved because of Dr. Sol Marzghar and what he has done for me. He prescribed for me Widex hearing aids with the built in Zen fractal tones for dealing with tinnitus. To be quite honest, I've not had to rely on the fractal tones for a long time due to my habituation (doing far better than when I first started). Dr. Sol Marzghar can help you just like what he's done for me, if you give him a chance. Last but definitely least is his front office assistant named Janet, she is remarkable and keeps everything running so smoothly in that front office.

Sol Mareghzar is the finest audiologist I have seen. He has excellent knowledge and takes the time…read moreto be sure that the patient receives the hearing aids that are best for him. I now have the Omega AI 20 and they seem perfect. I would strongly recommend Dr. Marghzar for hearing evaluation and hearing aids. He has two convenient offices and his front desk is friendly and tries to arrange appointments that are best for the patient.

Dr. Marghzar is really great. I have really warm feelings towards him and I think he did an amazing…read morejob helping me with my hearing and tinnitus. He was very sensitive to my concerns, explained everything in great detail, and he is super knowledgeable about hearing aids and every aspect of hearing and tinnitus. His office is very well equipped, and he is very technologically savvy. I would recommend him to anyone.

I took my mom here for a hearing test to get a hearing aid. We saw Dr. Elissa, who was great. The…read moreprocess itself was easy and I think the hearing aid looks great - much slimmer and better looking than my mom's old one.

Beware! Predatory Sales Tactics! I was originally interested due to how prohibitive and drawn out…read morethe process of obtaining hearing aids is through my insurance provider and thought paying out of pocket would be worth not having to wait six to nine months. Benjamin Hecker from Audicus has been relentlessly pursuing my business after leaving information on their website such as frequent calls from two different numbers and frequent emails with loaded, manipulative questions. Hearing better is my priority but I am a fierce self-advocate who will not fall prey to a company trying to take advantage of the DHH community.

Dr. Julianna Pesce is exemplary as a surgeon, health care professional and human being. She has a…read moreperfect blend of directness, clarity and kindness that far exceed the norm. I faced a rather complex procedure including a septoplasty, turbinate reduction, tonsillectomy, uvulapalatopharyngoplasty. Knocking all of these out in one procedure is a tall order but Dr. Pesce handled it like just another Friday afternoon. Cool as a cucumber. Her support staff were truly exemplary with a level of communicate, care and consideration that left me wanting nothing. This was easily the highest level of medical care I've ever experienced and I am overwhelmed with gratitude. You guys truly represent team Angel in the City of Angels. Thank you so much from the bottom of my heart.

Absolutely horrible experience. I made an appointment well in advance, spent an hour at home…read morefilling out paperwork and uploading documents. I rearranged my whole work schedule for the appointment. Spent over an hour driving there and was 10 minutes early. I go to check in and am told the doctor is not there and they want to reschedule. My whole morning wasted. No regard for my time. Just awful.

I cannot say enough wonderful things about Dr. Pearce and her team. I am incredibly grateful for…read moreeverything they have done for me. When I first found the Dizzy & Vertigo Institute, I was completely lost and terrified. After experiencing two bouts of vertigo, my entire world turned upside down. My anxiety (which I had struggled with for many years) was through the roof. I constantly felt like I had this gravitational pull, was unsteady all the time, and honestly felt like I was losing my mind because I had no idea what was happening. I had seen two different ENTs, and both told me, "It's just BPPV. It should go away soon. Give it a couple of months." But no one could explain the constant gravitational pull, the swaying, or the feeling of instability. I was left without answers or guidance, and I became desperate. Finding Dr. Pearce was truly life-changing. During one of the scariest and lowest points of my life, Dr. Pearce gave me something I desperately needed: hope. She not only gave my condition a name, PPPD, but she also told me that it could be treated. At a time when I couldn't imagine ever feeling normal again, her confidence and optimism became my guiding light. From my very first consultation through every follow-up visit, I was treated with kindness, compassion, and genuine care. Dr. Pearce never once made me feel like my symptoms were "all in my head" or that I was overreacting. She listened, validated my experiences, and made me feel truly seen. Little by little, day by day and month by month, I began to improve. There were times when I felt more like myself than I had in months. And whenever I experienced a setback, Dr. Pearce was there to reassure me, adjust my treatment, and help me move forward again. I always knew I had someone in my corner, and that support made all the difference. Eventually, I reached the point where I "graduated" from treatment, and I was so excited. A few weeks after my last visit, however, I suddenly began feeling unstable again. The swaying returned while I was sitting and even when I was trying to sleep. Although I was doing my best to stay positive, the symptoms continued to worsen. As soon as I spoke with Dr. Pearce, she got me in quickly, reassessed my symptoms, and gave me a new treatment plan. Once again, it worked. I felt like myself again. One of the biggest lessons I've learned is that PPPD can have ups and downs, and I may experience symptoms again in the future. The difference now is that I'm no longer afraid. I know what I'm dealing with, and I know I have Dr. Pearce's expertise, compassion, and unwavering support to help me through it. Dr. Pearce didn't just help treat my PPPD, she gave me my confidence, my hope, and my life back. I will be forever grateful to her and her entire team. If you're struggling with dizziness, vertigo, or PPPD and feel scared or alone, I truly cannot recommend Dr. Pearce and the Dizzy & Vertigo Institute highly enough.

After months of feeling disoriented with no solution, I decided to bite the bullet and contact the…read moredizzy and vertigo institute, and I am so happy that i did. To start, in March of 2025 I experience my 1st vertigo episode after waking up to a spinning room. I wasn't sure why it happened but after going to a PT she reported I have BPPV, used the epley maneuver and sent me on my marry way. The only issue is that every month, like clock work I kept having vertigo symptoms, waking up in the middle of the night to the room spinning. I have gone to several ENTs with the same stupid response "take medication, you just have vertigo." As someone who likes to believe they're more holistic, I did not accept that as an answer. I just felt like something must be off. While it was an investment I am so happy I found DVI and Dr. Pearce. She is a literal angel and exactly what I needed at the time!! Finally, a doctor that was able to look at the whole picture and not gaslight me to believe that I am just 32 years old with a bad case of BPPV, crystals flying out of my ear every 3 weeks. She tailored a treatment plan just for me, and supported me though further investigation, including blood work, and looking at the neurology of my brain. I learned that my history of migraines and hormonal imbalance may have continued to vestibular migraines. While it was an overwhelming process with ovarian cysts and learning I have endometriosis in the background of it all, I can say that I was able to find peace in this health journey. The spinning has stopped happening in the middle of the night, I do not feel like I'm on a boat the majority of my life, I am not triggered by a spinning washing machine, or a car passing by, and I sure as heck feel like myself again. If you have the ability to see this treatment through, I highly suggest giving Dr Pearce a shot. Getting the whole picture rather than being gaslight and thrown medication at, was worth every penny!

We were not impressed the first time we saw the technician for my huisband's hearing aids years…read moreago. However, two weeks ago, we were impressed with Hermes Pineda. He is very polite, kind and heard our concerns. He got him a loaner as the manufacturer needed to fine tune his hearing aids and Hermes adjusted the loaner better than the original ones my husband are wearing.. We will see him today as we need the original ones back. We hope they would work the same or better.

This place could care less about their patients. Thet sold me a pair of bogus hearing aids and…read morerefuse to fix them without charging me for a visit, even though they are in warranty. They'll charge $30.00 just for a cleaning that doesn't do anything. I had an appointment set up to fix my hearing aids, which I was told would not cost anything. 15 minutes before my appointment (as I was parking my car) I got a call from them telling me there was a charge. Never again with these rip-off artists.

Staff seems nice but they never return any phone calls. I've called multiple times and included my…read morename and phone number only to be left wondering if I will ever hear back from them again.

I have to first preface this by saying this is a delayed review since i used the hearing aid center…read moreto get my first and existing hearing aids sometimes in 2024. My hearing instrument specialist, Ray Gillespie is nothing short of amazing - ultra professional, caring, patient, and knowledgeable. He listened (no pun) to my concerns and saw my previous hearing tests from another audiologist before applying his diagnostic tools. AFter the session was over including my choosing of the hearing aids, Ray had me do a practice run around the store before fine tuning them along with further instructions. Then he set aside another appointment for a followup. I could not be happier with his service. Also I have been pleased with the repeat hearing aid cleaning with Lemmia (sp?) who's been there in the mornings (that's the best time when no one's around); she's been cordial with a smile each time and her magic (cleaning) really enhances the aids when I pick them up! Thanks Hearing Aid Center!

Excellent patient-centered care from the PA Allison Ochoa. The front office staff are helpful and…read morepleasant, the office is beautiful, and the parking is free if you shop at Trader Joe's five minutes' walk away. Most important, PA Ochoa understood my descriptions of ear issues and my goals of treatment. She was patient and adept at handling the problems (primarily impacted cerumen) and all went well. The appointment was timely and not difficult once you input all the requested patient portal information. Thanks to all the DelReyMD folks!

I am beyond amazed by the level of care and professionalism from this entire team. From start to…read morefinish, my experience was nothing short of exceptional--especially as this was my first time seeing an ENT specialist. A huge thank you to Charlotte, my PA at the Marina del Rey office. She took the time to thoroughly explain my CT scan, listened attentively to my concerns, and provided clear, thoughtful solutions for the sinus pressure and multiple sinus infections I've dealt with over the past year. Her knowledge and compassion immediately put me at ease. She recommended a septoplasty along with additional procedures, all completed in a single procedure that took less than an hour. Also a big thanks to Trisha who walked me through the process and provided me my insurance coverage information. I had my procedure done at the Long Beach location and was just as impressed. Lauryn and Megan were incredibly kind, calming, and welcoming--they truly made me feel comfortable and cared for throughout the entire process. Dr. Sigari did an outstanding job; the procedure was far less painful than I expected with local anesthesia, and everything was handled with precision and care. Overall, my experience at both the Marina Del Rey and Long Beach offices was beyond incredible. The entire team created an environment that was professional, reassuring, and genuinely compassionate. I walked away feeling calm, confident, and extremely grateful. I couldn't recommend this practice more highly.

Tldr: Keith needs to check his own hearing because everything i told him goes through one ear and…read moreout the other. I had two separate calls from his representatives to confirm my appointment that's it, nothing more. No instructions were given to complete prior appointment. Let me talk first about the location in general. The plaza is it located on a sharp right turn, you are quickly shown entrance to a parking lot used by the plaza. A $10 parking fee is required. No one mentioned that parking will be charged a flat fee. Great, at least I came early and I parked further away and walked about six minutes to the medical plaza. Once I arrived there, it took about 10 minutes to locate place in general. I called twice and had representatives on the line helping me with the location, no signs anywhere. Keith took all my information and checked my ears. He then said, "I need to clean your ear before the ear exam. It'll be $35." I was so confused, as I was told that my insurance covered everything. He essentially said well call whoever you need to call but here it's $35. WHAT? Why did NOBODY tell me before this appointment. I left his office and went straight to calling the service number to discuss my frustration. They were completely understandable and informed me the owner is actually Keith, and if i had any constructive feedback that he will be the best to talk to. I was just outside the building so i head back in and talked to him. I clearly told him that he needs to better inform his patience on the steps that need to be done before the test. He quickly defended him self saying well there is no way of knowing unless i see it. Uhhh, okay? How do you Keith, except us normal individuals who DIDNT go to schooling for this know that there is previous steps needed to complete before conducting the test. He zoned out after my response. He went back to his computer and said "yeah yeah okay". Hu?! As a business owner, it is important to take ANY feedback, good or bad to improve your business. This clearly shows who he is as a individual. Keith is NOT a professional individual who "provides patients with a friendly, compassionate and understanding care..." like his website saids. What a joke. I will avoid this location as he is only motivated by $ than his patience.

I've been wearing Hearing Aids for decades and seen it all dealing with Hearing "Professionals"…read more(air quotes) / Audiologist. Keith and his staff are nothing short of excellence. They always help me out in a bind and are so gracious and accommodating. I can not recommend them more. You will be happy, you did!

Well this shop was clean and I was greeted when I arrived…read more They used real ear measurements! I think that when approaching hearing aids it's important to educate yourself beyond reviews. Go to you tube and watch videos before making expensive decisions. HearUSA is at the top of the board when it comes to markup on aids. Overall the selection is limited and generally the process is a bit opaque. That shouldn't stop you just educate yourself. This store is probably the best in the general area. I received reasonable care. I will be returning for follow up work.

Saved $4,000 at this location! Appreciate the excellent customer service provided to my family…read moremember by the staff at this location. Ruben and Lindsey, the Providers, are professional and attentive. My family member's provider is Lindsey, and Lindsey is dedicated to serving her patients with the highest level of care and ensuring that procedures/protocols are carefully followed. I'd like to take a moment to appreciate Lindsey's efforts to reduce my family member's out-of-pocket copay for the hearing aid which was ultimately purchased. The hearing aid was $6,200, and after the insurance benefit was applied, the out-of-pocket copay was going to be $4,200. Lindsey mentioned that my family member should contact their insurance provider to see if a plan change could increase the benefit / reduce the out-of-pocket copay. After calling the insurance and hours of speaking with multiple individuals, who were all professional and courteous, such as Emily, Danielle, Jovi, and Alice, we were ultimately successful in changing the insurance plan, increasing the benefit to $6,000 and decreasing the out-of-pocket copay to only $200. This seemed like nothing short of a miracle, and but for Lindsey's advice/encouragement, my family member would not have been able to save $4,000. Nubia, the technician, is helpful, and Kameron at the front desk does a great job of creating a welcome environment. I highly recommend this location and the HearUSA team!