This is the only place I would go for my hearing needs. Dr. Stephen and Preston are helpful, efficient and pleasant to be around. Dr Stephen just adjusted my hearing aids because my hearing had improved and I now hear better than ever. It has changed my life. Why go anywhere else? read more

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Dr. Preston Pacheco-Thompson at Kirsch Audiology exceeded every expectation I had. From the moment I walked in, it was clear that he approaches his work with an incredible level of professionalism, expertise, and genuine care for his patients. He took the time to thoroughly evaluate everything, explain each step in a way that was easy to understand, and made sure I felt comfortable and informed throughout the entire process. What really stood out to me was how knowledgeable and detail-oriented he is. You can immediately tell that he has extensive experience and truly understands audiology at a high level. Instead of rushing through the appointment, he carefully listened to my concerns, answered every question patiently, and tailored his recommendations specifically to my situation. That level of individualized attention is rare to find today. Beyond his expertise, Dr. Pacheco-Thompson has an exceptionally warm and reassuring bedside manner. He is compassionate, attentive, patient, and genuinely makes you feel heard. He has a calming presence that immediately puts you at ease, which made the entire experience feel comfortable and stress-free. I never once felt rushed, pressured, or dismissed, only supported and cared for. It is rare to find a doctor who combines such a high level of technical skill with such sincere kindness and empathy. The professionalism at Kirsch Audiology as a whole was equally impressive. The office was organized, efficient, and welcoming, and every interaction reflected a high standard of care. It is obvious that Dr. Pacheco-Thompson takes pride in both his work and the overall patient experience from beginning to end. If you are looking for someone who is highly knowledgeable, trustworthy, meticulous, and truly dedicated to helping patients improve their quality of life, I cannot recommend Dr. Preston Pacheco-Thompson enough. Outstanding experience all around. read more

I always look forward to my visits to Kirsch Audiology, a group of caring, absolute top-notch doctors in Santa Monica. Dr. Lyn, Dr. Stephen and Dr. Preston are not only excellent audiologists, they are wonderful humans. They build real rapport and really hear you, both literally and figuratively. Their ability to pinpoint exactly what will work best and tailor every device to each patient shows how deeply they care about getting it right. The abundant flow of family and friends referrals is proof! These docs change lives beyond Los Angeles, too, humbly providing underserved communities across borders with the gift of hearing. They're a rare combination of skill and kindness, and I feel lucky to be in their care. read more

Dr. Stephen Kirsch was recommended to me, and I am so thankful that I went to go see him. It's not all that often that I meet a doctor that really listens to his patient's needs. He's just a regular guy with a lot of smarts, trying to help people, and that's rare.. I'm so happy to hear again! read more

I am very happy with Dr Kirsch who fitted me with my first hearing aids. He was extremely helpful and very patient. This is the place to go to get your hearing tested and for hearing aids. read more

Dr. Preston Thompson is the man! He fitted me for the updated musician earplugs which replaced the ones I had over 5 years ago (misplaced one plug at a mega music fest a month ago). To make it brief and to the point, Dr. T is ultra patient, listens, makes eye contact, not pushy on mfr selection but does offer objective and personal comparisons but ultimately leaves it up to you. 'Nuff said! read more

If I could give Kirsh Audiology a million stars, I absolutely would! This is a truly heart-centered practice. They take time, listen, and care in a way that's rare today. Kirsch audiology fit my teenage son with the best hearing aids - he would know he's had many sets since birth. They took the time to teach him how to use the latest technology with patience, and educated him on how he can help educate others to help the deaf and hard of hearing community. Stephen's approach and advice empowered my son and has made such an impact in his life. The whole team went above and beyond to make sure my son could experience the best possible sound quality. There is simply no one better- we have been all over Los Angeles and live in the valley and can guarantee Kirsch is well worth the drive. A true gem of a practice - compassionate, knowledgeable, and generous with both their time and resources - they give the gift of sound to people all around the world using their own resources to travel to remote locations fitting the DHH community with hearing aids. We are so grateful for Kirsch Audiology. Who you choose to handle your access to sound is very important. It does make a difference. I breathe easier knowing my son is in good hands. read more

This office is very well-run-considering being taken in on time,having a good explanation of what wasn't working well(my husband's hearing aids) & needing the wax build-up in his ears to be removed. The added plus is that this office is directly across the street from l of my favorite restaurant s-Milo & Olive.Their pizza is,I think, the best! Their pastries & bread are delicious! And my husband loves their coffee.And don't get me started about the Terra missou-absolutely TheBest! So you got 2 reviews instead of just 1! read more

Kirsch is the best! Almost 8 years ago, I injured my right ear shooting shotguns on a movie set. This coupled with my normal hearing loss with aging at 72 years, as well as the high tinnitus caused by the accident made for a challenging scenario. Since that time I've seen several different audiologists and experienced three different types hearing aids. When I got to Kirsch audiology, I received the very best service and best results. Friendly, attentive, and they listen. I appreciate the extra special equipment like the "probe microphone measurement" to fine tune my Octicons. Did not get that anywhere else! Thank you Dr. Kirsch. read more

I feel so lucky to have found Kirsch Audiology. They are incredibly intelligent and kind! I visited many hearing establishments and found that Kirsch gave the best results for all the different levels of hearing I need and enjoy. They carefully test you and determine what will work the best for you and then work with you to program the hearing aids. Dr. Stephen is exceptionally knowledgeable and he's up to date with the latest advancements. They see you as often as necessary until all the subtle features are working at the optimum. Dr. Stephen is warm and caring and makes one feel very welcome and well cared for. He answered all my questions. He is a good educator in the subtilties of optimizing the benefits of improved hearing. The whole staff is friendly and helpful Thank you Stephen & Preston!! read more

In and out very easily . Very thorough accommodating and thoughtful Taje advantage of a good practice!

The care, concern, and passion shown by Stephen during his care with me and my wife are second to none. We have been going to Kirsch Audiology for several years and the experience is well worth it. Stephen is excellent when outlining what he is doing and why. Further, the explanations are such that he combines the science with the practicality of how using hearing aids are all about improving quality of life and protecting personal health. The examination and the fitting process is done in such a way you feel like you have a partner in your success. Explanations are simple and easy to understand. Having grown up in a speech and hearing household many years ago, the added enhancement of the science at Kirsch Audiology is extremely helpful. No question is out of line - and they are all answered completely. Finally, the office experience is a professional and personal one. Not being a real fan of seeing any doctor, Stephen, Lynn and the staff make it a positive time. I recommend Kirsch Audiology for anyone who needs a boost in their quality of life. Don F. read more

Trust these people. I have been to so many hearing aid places over the years. There are certainly some shady characters. Beware when someone won't give you a price until they find out what your insurance will pay. That is a very unethical practice. Kirsch will never do that to you. Dr. Kirsch has actually told me not to purchase hearing aids and to wait another year for the model to change. They genuinely care about people and are so kind and understanding. I have encountered audiologists who have the patience of a gnat and won't take time to make sure your hearing aid settings are correct. I had one lady who didn't believe me when I told her the sound was off. She insisted I was wrong. How do you know what I'm hearing? You think I want to spend more time with you trying to adjust the sound? I want out of your office as much as you want me out. I went to Kirsch and they fixed the issue and made sure I was happy when I walked out. They are honest, patient and trustworthy which can be hard to find in this industry. I have been going to them for about five years now. I would not go anywhere else. read more

I know you can get hearing aids on the internet now, but there's nothing like having a careful, thoughtful audiologist to give you exactly what works for you, tuned to your specifications. Stephen Kirsch is kind, caring and very good at what he does. Highly recommended. read more

After interviewing several audiologists, my choice was Kirsch Audiology. Coincidentally, my good friend also uses Kirsch Audiology who has a difficult hearing condition, and was so happy with the results and services he received. Steven Kirsch is very patient, gives you personal attention, is understanding, knowledgeable, experienced, and takes his time explaining. He gave me several options with my pending issue, and was not pushy at all. Prices for services and products were very reasonable, and there was tremendous follow through to make sure I was satisfied. This was a very delicate matter, and Steven was a good listener (no pun intended). When it comes to your hearing, you want the best, and I highly recommend Kirsch Audiology. read more

Stephen Kirsch is a great audiologist with a great office -- knowledgeable, attentive and professional. Fantastic follow-up after purchasing hearing aids there, month after month. Asking questions about my experience, what can be improved with the aids, tweaking settings if necessary with his great expertise. Can't recommend him highly enough! read more

I specifically asked this office if my insurance was accepted when making this appointment, not once, but twice. I arrived at the appointment, filled out the paperwork, and was told my insurance wasn't accepted! Not only did I drive an hour to get there, I surrounded other appointments around this one. The explanation was I'm sorry, I'll speak to the receptionist. Get it together! A total waste of time. read more

I've been to a few audiologists and hearing specialists over the years including the renowned House Ear Institute. Dr. Kirsch surpasses all the others I've seen. Accepting that my hearing has diminished isn't easy. It's a grieving of sorts, feeling cut off from the world. Dr. Kirsch is genuinely compassionate, encouraging and dedicated. He knows exactly what to do to fulfill your needs. He is exceptionally knowledgeable and he's up to date with the latest advancements. It's not an overstatement to say he restored my ability to fully engage with others and enjoy music at its best. Look no farther! read more

If your looking for a great place to make custom ear plugs looks no further. They save your molds and are able to re-order them if you lose them. (as i did) read more

I liked the reviews for Kirsch, but they charge $150 for a hearing aid consultation and most reputable places are free. I never met them because I felt the $150 was a ripoff read more

Lyn Kirsch is awesome! She is so kind and her energy is calming. I can tell she is passionate about her work and cares for her patients.

I was referred to Dr. Steven Kirsch by a doctor friend who knows a great deal about hearing loss. She strongly recommended that I ONLY see Dr. Kirsch due to his particularly high level of competence and his ethical practice. I was hesitant because I live a good hour from his office in Santa Monica but decided to accept her advice. What she didn't mention was his tremendous warmth, patience, and thoughtfulness! Dr. Kirsch is a commensurate professional. He is extremely knowledgeable but also he is immediately likable and forthright. I cannot recommend him enough!! read more

I love Lynne Kirsch. She is lovely and thorough

I was referred to Dr. Stephen Kirsch to either service my 3 year old hearing aids or purchase new ones. In order to make this decision he gave me the most comprehensive hearing test I have ever had with a complete explanation of the results. It was decided that servicing my existing aids was appropriate. I felt I had his full attention and his time was not a factor. Having used three audiologist over the past 20 years, he was by far the best. This is a great office; professional, caring and providing undivided attention. Jack K. read more

Dr. Dr. Stephen Kirsh. is the ultimate service provider and amazing audiologist. He spent a great deal of time, analyzing my condition and attitude towards getting a hearing aid. He thoroughly tested my hearing loss explaining the results to me. He carefully selected the right hearing aid at the exact color of my hair. He monitored my progress seeing me every week until I was perfectly satisfied and understood everything about my equipment. I highly highly recommend this audiologist if you want to have a superb result in getting a hearing aid and properly using it and caring for it. read more

Dr Lyn Kirsch is so amazing. I've needed hearing aids for a few years and finally as a 45 year old woman- took the plunge. Dr. Lyn was so welcoming, knowledgeable. Hearing aids are a life transition, and you need a true partner, which is what I've found in Kirsch Audiology. read more

I had an emergency with my 95 year old Mom's hearing aid. She broke the door that holds the battery in place. The place where it was purchased 3 yrs ago is no longer in business. I came across Kirsch Audiology & Elisabeth couldn't have been more helpful and kind. I took it in and amazingly Dr Kirsch was able to replace it the same day. We are forever grateful. This, of course will be our go to place and we highly recommend it to anyone in need. read more

Dr. Stephen Kirsch and Dr. Lyn Kirsch are amazing Audiologists, so you'll be treated with respect throughout your patient care experience. Whether you need an updated audiogram (hearing test), need help reprogramming your current hearing aids or are interested in innovative hearing technology options, these elite hearing care professionals will meet your lifestyle needs and financial budget. Any patient going to Kirsch Audiology will experience an ethical and medical approach to hearing healthcare at the very highest level. This Audiology Staff can be fully trusted with your time, energy and financial investment. read more

I was having some unusual pain in my right ear and was in the market for some custom earplugs. I tried Kirsch audiology based on Yelp's recommendations, and was absolutely not disappointed. Stephen started our appointment almost exactly on time, and immediately gave off the vibe of someone who loves his craft. This guy was born to help people with their hearing, and is one of those specialists who go out of their way to explain everything as clearly as possible. He ran his battery of tests and assured me that I had excellent hearing, and then talked with me about the pain I was having. He ended up correctly diagnosing that the pain was stemming from grinding my teeth at night (for which I had slacked off on wearing my night guard). After about a week of wearing it religiously, the pain was pretty much gone. As for the custom plugs, he did an expert job building the molds and had them in my hands within a week. He even sent me a holiday card. Front desk communication was also very smooth and friendly, and the office is super clean and peaceful. read more

When I was going to buy my first pair of hear aids over 10 years ago, I went to several audiologists including people at the House Institute and UCLA. I wasn't satisfied and kept looking. I scheduled an appointment with Steve just because his office was close to my home. It was a stroke of good luck. Steve's knowledge, skill and ability to communicate were evident from the start. When he was done adjusting my new hearing aids, it was as though someone had switched on the world of sound again. I hadn't realized how much I was missing. I've recommended Steve to 5 or so of my friends and relatives and all of them became his patients. I continue to recommend him without hesitation. Tony M. read more

I've been seeing Stephen now for about 15 years. The first time I walked into his office was by chance... I was visiting a nearby business and curiosity got the better of me. I briefly spoke to his secretary who said he was busy so I thanked her, walked out the door, and was nearly halfway down the block when Stephen caught up to me. I was 33 at the time and had spent my entire life without hearing aids. I always knew my hearing was bad but had learned to con my way through life by reading lips/body language, or simply guessing answers and nodding, etc. It was on the sidewalk that Stephen convinced me to set up an appointment to come back and see him. It was the best decision of my life. I'll be honest, I was scared... I'd spent most of my life failing in school and when you're used to failing the last thing you want to do is take a hearing test that you're 100% guaranteed to fail, but I was surprised to learn it wasn't like that at all. Stephen has this uncanny ability with how he shares information about what he's doing that immediately put me at ease. This is going to sound strange but by the time I finished taking the test I felt like I'd passed.... and because I gave him the exact answers he needed he was able to find the perfect solution to my problem. I could write paragraph after paragraph and probably still wouldn't be able to find the words to recommend Stephen enough. I've heard horror stories from other family members who've had god-awful experiences with audiologists that didn't seem to care enough to properly test or find the perfect fit. Without these two things you're doomed. I could never see this being the case with Stephen, he's takes too much pride in what he does. Seriously, he loves his job. Suffice to say, Kirsch Audiology gets 5 stars... wish I could give him more stars but Yelp says 5. A+ / Chef recommend / Best Audiologist in the world including Los Angeles and the neighboring cities of Santa Monica, Hermosa Beach, Manhattan Beach, Hollywood, Los Feliz, Venice, and Playa Vista. read more

The best ever My 92 year old mother who only hears In one ear has a hearing aid because her only ear that hears needs one we have gone to many hearing doctors and they never seem To help her she moved to SAnta Monica and we were referred to Dr kirsch he is amazing he was very kind and professional and patient with my mom he took ear wax out of her ear that no other doctor knew to do or bother to do So great she hasn't heard this well in years Wow he is spectacular We grateful read more

The most kind and patient Dr. I have ever been to. Took my 90 year old father to Dr. Kirsch and I honestly could not believe compassionate he was. He took his time and made us feel that he understood what my dad was was through and most importantly could help him have a better quality of life! Strongest recommendation I could give! read more

I have known Dr. Kirsch for @ 5 years. He is one of the most well-informed, caring and patient medical professionals I have ever met. I have come to know and trust him and his advice. You cannot do better. He is very conscious of his patients' needs (both financial and personal) and will always tell the truth. He has always gone the extra mile to make sure my hearings needs are taken care of correctly. Always a pleasure to see. read more

I want everyone to know about the excellent service and care I have received from Dr. Stephen Kirsch and he is still my Audiologist and helps me many years after I first saw him. If anyone reads this has ever thought about needing or wanting hearing aids Dr. Stephen Kirsch is the best there is in my opinion. He deserves and has earned this 5 star rating. Do yourself a favor and book a consultation with him now. You will not regret your decision to do so if you follow your heart and his guidance. Dr. Vinayak read more

I put off going to an audiologist for 3 yrs. since moved here because I'd gotten a hearing device in DC metro area where we moved from. I knew I needed a hearing check-up--& probably a better device, & found Kirsch Audiology on Yelp. I'm so grateful I finally did because I think Steve (Kirsch) is terrific, and I don't say that lightly. During my initial appt. he carefully listened to all my concerns, asked lots of questions, & I genuinely felt 'heard'. During subsequent visits, he's been patient, is clearly very knowledgeable, and transparently honest--hasnt tried to upsell a more expensive device at any time. What I appreciate is Steve's commitment to program a hearing device that's tailor-made for me & my unique hearing challenges--100% NOT a 1-size fits all solution. He offers/provides the highest quality services & I recommended him to anyone experiencing hearing loss of any kind. read more

My experience here was absolutely delightful. I needed replacement musician earplugs after misplacing the ones I had. Dr. Kirsch was so kind, knowledgeable and understanding of my difficulties with tinnitus. She even gave me a hearing test for free! 5 stars all around read more

If you are looking for a hearing aid provider/audiologist you do not have to look any further than Dr. Kirsch. He is the top professional in his field and also very caring and concerned with my well being. I have been looking for the last 9 months to find a solution to my hearing problem with zero success until I met Dr. Kirsch. He has been extremely careful and professional in providing me with the best hearing aid to help me feel good again. The comforting part is he will be available to me at all times to resolve any problems that I might have while I get used to my hearing aid. read more

Dr. Kirsch made the process of getting a hearing aid so easy and pleasant! I had been putting it off for a while, fearing that hearing aids were difficult and unpleasant to adapt to. I'm so glad he proved me wrong! I particularly valued having his personal attention throughout the process. He understands, he explains, and he demonstrates. And he takes as much time with you as you need. In just a few days, I got my super comfortable, super effective hearing aids. I can hear again! I'm really happy, and my whole family is very relieved that they can speak normally to me again :) If you're looking for a first rate audiologist, who is also fun to talk to and very attentive, Dr. Steve Kirsch is the one. I highly recommend him. read more

Stephen Kirsch is my HERO, he gave my hearing back. Stephen is VERY knowledge when it come to hearing loss. I know Stephen for more than 10 years, He was patient with me ( Not trying to sale me ) after 10 years I admit to myself I need help hearing and Stephen was the right person to turn 2. I am HIGHLY recommend Kirsch Audiology. read more