Billing is a complete disaster. Automatic payments never processed correctly or on time. Thank god…read morefor Chase bank for refusing to process ridiculous charge. This led to late fees with no correction to account. Despite repeated attempts to resolve the issue, both local billing representatives and the manager, who agreed with my figures, never followed up allowing late fees to accumulate. They haven't even offered to remove the late charges for the problem they created. Care is fine, but watch the billing and your loved one's money!

There are angels on Earth and they work in the Sunrise Reminiscence unit. The care that my mother…read morereceived was extraordinary. The woman who work there are not doing a job. They are doing their life's work. They are not only skilled but are filled with compassion and love. They have unending patience. Two of the extraordinary caretakers were Promise and Rachel but there were many others as well. They could not only arouse my mother out of a stuporous state while she was in hospice to feed her or clean her but they could get her to smile and respond. They brought out the best in her at the worst time. It was like taking care of an infant. The connection that they had with her was nothing short of remarkable. We all end up at the end of life the way we were in the beginning. We are helpless and need angels to care for us. We cannot thank them enough for the comfort that they gave to my mother but also the comfort that they gave to us. Lorraine Millers Family

Marie was very caring towards my father when she cared for him for one week. She was attentive to…read morehis needs and went out of her way to be able to help us. My father also said she did a great job with his laundry and made sure that things were neat and tidy before she left. :)

From the owner: Divine Home Health Care Agency offers premier home health care that includes trained and skilled…read morenon-medical, home health aides, personal care aides and live in companions. We are compassionate about placing our client's needs first, such as: Assisting with doctor's visitation and medication management. Assisting with personal hygiene; bathing, brushing of the teeth Assist with medication management, exercise, Support with diet, nutrition and meal preparation Light housekeeping and laundry errand and much more.

great experience.! The girls are caring and do all that they can to make my mom comfortable…read more Great agency to work with

From the owner: LOVE TO CARE delivers exceptional private care services throughout New York State, with a special…read morecommitment to families in Nassau and Queens Counties. We are dedicated to promoting the health and wellness of your family through our skilled and compassionate care. Our team develops a comprehensive care plan tailored to help you remain in your home for as long as possible. This approach allows you to stay close to your loved ones as you age or recover from an injury or illness.

Man, I've yet to leave a one star review on anyone, but I'm so over this company, their service and…read moretheir treatment. My mom is supposed to receive care from "Helping U " and by their name, I assumed or at least expected that they would be of great service to us. They've failed time and time again. They're only needed for 2 days out of the week. Two. Days. We started service with them, sometime in December. This is March. So far we've had issues with them coming out for those 2 days. No one contacted us before or after to update us as why no one showed up. It wasn't until I reached out to the insurance agency and made a complaint, that someone contacted us to apologize for having no one come to take care of my mom. If I didn't do that, I'm sure I wouldn't have heard anything from them. There's been times where no one has shown up for those 2 days, leaving us stranded and unable to reach anyone. Or they'd show up one day and not the next day. Case in point. I called them yesterday to confirm that someone would be coming over today and tomorrow. They confirmed that there would be someone coming out. Today someone was supposed to show up at 9am. My sister calls me around 10am to say that no one came. Man to say that I was livid was an understatement. I don't understand. They were hired to do a job and constantly continue to let us down. Granted the lady who comes on Saturday is nice and very helpful, but when the service isn't consistent it doesn't help us in any way. I called the agency call center and kept getting the runaround when it came to reaching the coordinator. I was told on more than two occasions that someone would contact me in regards to why we had an aide who was MIA. No one ever called and everytime I called to follow up, I was told the same thing. As I write this review, no one has contacted me and I called three times for the day. I'm definitely switching agencies because this is unacceptable and very unprofessional. I wouldn't recommend this agency to anyone. I don't even want to imagine if my mom was living by herself and no one came to look after her. They're ridiculous.

From the owner: We specialize in outstanding home care services for patient of all ages!read more

I recommended a client to TLC and they were very happy with the care provided to their mother. Will…read moredefinitely continue to refer them in the future!

It is a poorly run agency. Mt mom ended up passing away. My mom had an aide Zee who asked to borrow…read moremoney from my father, which you are not supposed to do. She came three hours late, when she was supposed to be at Plainview Hospital at 9am. She could talk about her son in great deal about how he was going out with a girl who had aides. She neglected my mom for three hours and my mom had to call up the agency to find out where she was. If anything bad would have happened, the aid would have gone to jail for neglect and the agency would have been held accountable legally. She also neglected my mom towards at the end of her life at Plainview Hospital. She went out for three hours, instead with my mom. My father came in the hospital room and didn't find her. She came back within hours and threw out of the room. On June 14 2024, my mom fell on the dining room floor. The aide Joyce didn't follow my father's instructions not to walk alone with her. Joyce the aide didn't call 911 and the agency. My father who I a retired physician did.

The owner and staff were very friendly and knowledgeable. I would definitely recommend this…read morebusiness!

Just spoke to Dane. This man is a gem. He answered my questions and gave me information and insight…read moreabout the device I was looking for. I'm so grateful for him. At times...It's hard to get info with businesses when you may not be able to actually conduct the transaction with them. Not so with Dane ‼. Thank you again. God bless and love to All. (He's following up with me)