These guys are tremendously skilled, honest, and fair. Robert is who I usually work with for any…read morerepairs and I bought my daughter's new laptop from college from him. If you are more the gamer type, Skylar is the youngster who knows as much about building gaming decks as anyone in Ann Arbor. I've come to these guys for a bunch of different situations, some of which I was charged little or not at all. I would never take my computer issues anywhere else.

Had an issue with my MacBook Air after an upgrade to iOS 25 and they fixed the issue in less than…read morean hour while I waited. They were great to work with and know their stuff. If you have any computer issue, come here first.

RIOS IS THEE! BEST! TECH SPECIALIST who actually cares about his customers. Looked at every…read morepossible solution to the problem with my laptop I brought in today. Diligently took the time to explain all options available by tier. Thouroughly checked online reciepts and physical receipts to resolve the issue with my warranty (lack there of different location department ​error) all while being polite, friendly and professional. Above and beyond does not describe Rios work ethic, customer service, and knowledge of his craft. Made me comfortable with my purchase an allowed me a million and one question without hesitation or frustration. Explained all selections available at my price range and needs, I feel he honestly cared about my situation an did his utmost diligence to provide me with exactly what I needed an as a bonus, information about the MY bestbuy total membership and the benefits it allotted. Will definitely Be shopping here for all my electronic needs and any issues with my existing devices.. TEN STARS FOR RIOS. FIVE STARS FOR bestbuy for there choice in an Exemplary Employee an a superstar of a person.

Not really shopping for a new laptop but I popped in to Best Buy anyway to see what they have these…read moredays. They have a lot. The store is clean and organized with the cell phone stuff right at the front and the computers straight back. I was able to look over the Chromebooks and the Microsoft Surfaces and even the Mac hardware with minimal interruption from the sales staff who simply asked if I needed any help. Prices are clearly marked and they say that they match, so there's a good reason to shop around before stopping here. Games, videos, cameras, a huge selection of drones and of course all the home appliances from dishwashers to ovens to refrigerators. [Review 11140 overall, 914 of 2019.]

Utterly horrible I…read morewas having hardware issues I traced to my SSD. I even brought the problem SSD in myself so they could test it If your website says diagnostics are free, then customers shouldn't be charged just to confirm what they already told you. And if the motherboard really is the issue, Ascend should foot the bill for a replacement, not push the cost onto the customer after failing to handle the initial diagnosis properly. I came in expecting honesty and fair service, not upsells and surprise charges. Customers deserve transparency -- not to be told "free" diagnostics, then handed a bill and blamed hardware.

Not only did they over charged me what they quoted by almost $30 but they also added a computer…read moreprogram to my laptop without my permission or knowledge.

Today, Brooke became our lifeline in the print shop! We were under a deadline and needed more…read morepresentations! It was a panic! I quickly emailed the file and she immediately accommodated us! Thank you, Brooke...your fast work was very much appreciated! Sarah Baldwin Chief Operating Officer The Commercial Exchange

Reasonably priced and did a GREAT job! Very personable and professional. Just worked on 2 of our…read morecomputers and we couldn't be happier.

Friendly and honest service: made my work life much less stressful! Steve knew his stuff! I will…read moreturn to them whenever I have tech issues. Reasonable prices too!

Amazing people and amazing service. Dave is really passionate about what he does and also very…read moreknowledgeable about computers. After taking my computer to a repair shop and charging me for a WRONG diagnosis, I decided to take it to Computer Works. Dave managed to pinpoint what the problem was and explained to me in detail what he did to fix the computer. This will definitely be my go-to spot for repairs in the future.

Scott rocks! My…read moretravel laptop halted and would not power On. Nothing. Nada. Perhaps it is afraid of tech doctors, because upon arrival, it booted just fine. Scott could have sold me a check-up, but he did not. I tried to buy an external USB disk, but he recommended CostCo's current sale was a better price. Um, okay. I am so glad that he did not attempt to over-sell me.

I had a huge computer problem. It had crashed. A perinao…read morecomputer used for work and personal. These guys said apple not their specialty. Referred me to another place.

I was referred to Computer Stop by a friend to see about possibly reviving my old ASUS laptop. The…read morestaff was very friendly and knowledgeable. They were able to transfer all of my valuable info onto a memory stick after running significant diagnostics at a very reasonable cost. I would definitely use them again!

Fantastic Experience. My 13 year old Asus computer, running windows 8.1 had to be replaced. I chose…read morethe basic system that Stone offers for my new build and had them do the data transfer as well. Their price was not out of line with the local Big Box Stores and all of the old files I wanted saved were transferred perfectly, same Icon's on the screen as before, and it's very fast and quiet. I'm never going anywhere else for computer work or repair again. Miles was extremely helpful and patient. Thanks to all of you at Stone Computer! Dan A

Amazing services and fair prices. They are my go-to for any technical needs. No hard sell or…read morepressuring. Interestingly enough, we added on to my original quote just because we were talking about computer setups and it caught my eye. It was a great experience and a smooth process.

Service was outstanding. Great communications. Fast service…read moreat a really great price. Highly recommended If you want repair or help with virus or freeze ups or file transfer A+++++

From the owner: Fair prices and I stand behind my work 100% been doing this for many yearsread more