Chris was very quick to respond to my request for help replacing my fan in my laptop. They offered…read moreto inspect the device to determine the cause of the loudness of the fan. They offered good pricing and efficient service. They came to my house to do the work on my laptop.

These people continue to prove they are a quality business. I had my machine serviced by another…read morerepair place, and they left the job half-done. Just got my machine back from these guys, and the issue it was having is cleared up. Many thanks for solving something others could not! Reasonable $$$, too.

Awesome. Bao is very helpful. Be aware, it's a first come, first-served process. I was able to get…read morein after what turned out to be a SSD hard drive crash in my laptop. Bao diagnosed, replaced the drive and reinstalled the OS, all within a couple of hours. It's not the most comfortable place to wait--the chairs are just banquet-hall leftovers and the space is small. More of a drop and go kind of place. In my case, I enjoyed seeing the kind of stuff they handle and asking computer questions in between customers. They'll do advice, resales, sell components and equipment or repair jobs. For deep recovery, they referred me out. Bao is very personable and gives a very honest vibe. Pleasant and informative and doesn't over-promise. Will give options at a couple steps if applicable (ie replacement costs, recovery costs). Gave me the option for reinstall Windows 10 or 11, which was nice. The work is reasonably priced--also if you pay cash, you will save 2.75%. They have a variety of ways to pay, including Bit Coin. Parking lot is incredibly small as mentioned--two spaces, with restricted parking around the building. As another reviewer mentioned, park kitty-corner, off Sherman Ave. A

Such a great community resource for the geek in all of us, with all of the used computer parts…read more Also a great place to go if you need repairs but aren't up to the DIY task. I was able to find a replacement power supply to fix my Mom's aging PC.

When my ASUS Vivobook laptop contracted a virus, I called Mark because he had such good reviews…read more He was very polite and did such a great job. Mark is so knowledgeable. He had my computer fixed in just a couple of days. He not only got rid of the viruses, but he also installed protection for my computer. I highly recommend Mark to anyone who wants great service and affordable pricing. Thank You, Mark Toni Cleasby

Mark is a pro! my wife and I have thought that quality workmanship and affordable prices were a…read morething of the past.Not so when you call mark.THANK YOU MARK!! Fred & Ginny Mroczko

I have had very good help from Mad City in the past. BUT, I need help again and called their…read morenumber, which was answered by a lazy guy who really was not interested in providing any service.

Took my ailing equipment in, Tech guy looked at it, said "Hmmn", then using agile fingers and well…read moreinformed brain, fixed it very quickly. Every time I take a sick gadget in, they fix it perfectly, in a short time, at very acceptable cost. Who could ask for anything more? Terry M

Great computer repair place. Highly recommend. Reasonably priced. I am a former computer analyst…read moreso I know when repair people know what they are doing. Call first before going.

Miles is great to work with, knows his stuff (I also work in IT), and got my PC upgraded to a…read morelarger NVME hard-drive, cloning over all the data, for a nice price.

Great service, but depending on which contractor they match you with it could be bad. This company…read moreuses outside contractors to handle your service and a lot of the time it's a lot cheaper to justdeal directly with the given contractor, but finding them is really the service HelloTech provides. Maybe do some research and save yourself $$$.

Tech was great. Called to see if he could come early, which worked perfectly. He stayed until we…read morefully understood how to operate everything and was kind and courteous and patient.

While I back up online and offsite due to a complicated failure I was without a complete image of…read morenearly 6TB data back to 1992. Gillware and their team are true professionals. Did an online intake, received a phone call Christmas Eve morning to confirm everything. Great updates and proposal before providing a method of payment. By 30 Dec my replacement drive with 99.999% of the recovered data was in the way back to me. Do know if they needed clean rooms or the level of effort needed or the time required. Just know they took a inop drive and got the data off. Just like an lawyer, dentist, pilot or doctor sometimes you pay for experience and in my opinion it was worth for 30 years worth of files. While I hope to never need their services again, they are the only ones I would trust my digital footprint too. While not inexpensive you are paying for their knowledge and experience. If is was so simple and fast then you could do it yourself or maybe hire the "neighborhood geek" or you could pay the experts to professionally recover your important data. While my choice may not be the best for everyone glad I paid Gillware to do it. However, we will be installing a RAID 5 NAS as part of our new 3-2-1 back up plan.

I had a photographer's worst nightmare happen to me recently. My SD card failed during upload and I…read morelost about 1600 images from a client's wedding. A wedding is not something where you could just schedule a retake, and it was a really heart wrenching phone call I had to make to a bride and family. I felt so unprofessional and like a failure for this poor client. They were so kind and so gracious to me, and I am forever grateful for the kindness they extended back to me when I told them what happened. They truly made the best of a very crappy situation. It has been so stressful, but I'm breathing a HUGE sigh of relief this morning because I received an email from Gillware Data Recovery with a sheet of thumbnails of the images they were able to retrieve from my card with a very long, tedious, and expensive process. It is worth every penny to deliver on a promise to a client, and a reminder that double writing on a backup card camera is worth the hassle and expense during irreplaceable moments. So, fellow photographers, take note and learn from my mistake! Long story short, if you ever have a data failure, www.gillware.com is the company to call. They are absolute rockstars!

The staff is very helpful and spent as much time with me as needed. After my computer repair, they…read morehelped download and install software, and do things I don't know how to do and things the Apple Store wouldn't take the time to do. i had to go back more than once and found them happy to help. Highly recommend for old computer repairs.

My husband and I have done business with Graphite for 12 years and I always come away so impressed…read moreby the tech support/customer service. Bob, the owner, spent hours getting me set up on my new Mac mini last week (a service that one pays for- very much worth it!-) and just now spent an additional 3 hours trouble shooting a problem that arose in LightRoom following the new set up. He brought in a former colleague to help. All this to say that they treated this customer superbly and went above and beyond.