I love this place. This is where I go to get my technology first. I'd way rather spend my money at…read moreRemachines than on Amazon, because Remachines always has really good deals on equipment and plenty of it. The quality is top-notch on their gear. I bought a gaming computer that happened to be there for a really, really good price, completely upgrading my experience. I love it. 10/10 for value and quality. The only times that I've ever had problems with gear I bought from there, they've exchanged or fixed it right there on the spot. Another great reason to come here is the lady who basically runs the show. She's knowledgeable, fun, and hooks me up with what I need. I can always trust Remachines over some big dirty corporation.

The only draw back is they have a tiny parking lot. It's easy to miss. This place is awesome. They…read morefixed the problem with my laptop right away. It was a charging issue, even though I had it plugged in at home it wouldn't boot up. They charged it overnight & it booted right up. They would mot accept a dime from me. I will definitely be going back for all future repair needs.

These people continue to prove they are a quality business. I had my machine serviced by another…read morerepair place, and they left the job half-done. Just got my machine back from these guys, and the issue it was having is cleared up. Many thanks for solving something others could not! Reasonable $$$, too.

Chris was very quick to respond to my request for help replacing my fan in my laptop. They offered…read moreto inspect the device to determine the cause of the loudness of the fan. They offered good pricing and efficient service. They came to my house to do the work on my laptop.

Super knowledgeable and helped us right away. Opened up our computer, diagnosed the problem. Highly…read morerecommend

Such a great community resource for the geek in all of us, with all of the used computer parts…read more Also a great place to go if you need repairs but aren't up to the DIY task. I was able to find a replacement power supply to fix my Mom's aging PC.

When my ASUS Vivobook laptop contracted a virus, I called Mark because he had such good reviews…read more He was very polite and did such a great job. Mark is so knowledgeable. He had my computer fixed in just a couple of days. He not only got rid of the viruses, but he also installed protection for my computer. I highly recommend Mark to anyone who wants great service and affordable pricing. Thank You, Mark Toni Cleasby

Mark is a pro! my wife and I have thought that quality workmanship and affordable prices were a…read morething of the past.Not so when you call mark.THANK YOU MARK!! Fred & Ginny Mroczko

Finally, someone that knows what they are doing. Cleaned/tuned up my three year old laptop, cloned…read morethe hard drive to a new SSD. Faster than when it was new. All I got out of my last place was "it's too old, your hard drive is shot," without even looking at it.

I have had very good help from Mad City in the past. BUT, I need help again and called their…read morenumber, which was answered by a lazy guy who really was not interested in providing any service.

Great computer repair place. Highly recommend. Reasonably priced. I am a former computer analyst…read moreso I know when repair people know what they are doing. Call first before going.

Miles is great to work with, knows his stuff (I also work in IT), and got my PC upgraded to a…read morelarger NVME hard-drive, cloning over all the data, for a nice price.

Tech was great. Called to see if he could come early, which worked perfectly. He stayed until we…read morefully understood how to operate everything and was kind and courteous and patient.

Great service, but depending on which contractor they match you with it could be bad. This company…read moreuses outside contractors to handle your service and a lot of the time it's a lot cheaper to justdeal directly with the given contractor, but finding them is really the service HelloTech provides. Maybe do some research and save yourself $$$.

While I back up online and offsite due to a complicated failure I was without a complete image of…read morenearly 6TB data back to 1992. Gillware and their team are true professionals. Did an online intake, received a phone call Christmas Eve morning to confirm everything. Great updates and proposal before providing a method of payment. By 30 Dec my replacement drive with 99.999% of the recovered data was in the way back to me. Do know if they needed clean rooms or the level of effort needed or the time required. Just know they took a inop drive and got the data off. Just like an lawyer, dentist, pilot or doctor sometimes you pay for experience and in my opinion it was worth for 30 years worth of files. While I hope to never need their services again, they are the only ones I would trust my digital footprint too. While not inexpensive you are paying for their knowledge and experience. If is was so simple and fast then you could do it yourself or maybe hire the "neighborhood geek" or you could pay the experts to professionally recover your important data. While my choice may not be the best for everyone glad I paid Gillware to do it. However, we will be installing a RAID 5 NAS as part of our new 3-2-1 back up plan.

Take it from a software engineer, you'll wanna read this review before you go with this company…read more You are about to invest hundreds or thousands of dollars in your repair, its worth your time to spend a few minutes reading this review. I have included email quotes from the company in my review too Summary: Gillware is very good at what they do, but they will take as much of your money as possible even if its an easy fix. I ended up paying them over $550 plus $28 shipping for a 20 minute fix, and I didn't get all the files I expected. The good: -They uploaded the recovered files to their website so I could preview the file NAMES (this does not mean you can open / download the files) before purchase, which was very valuable to me. It was nice seeing exactly what files were recovered before I put my money down -They are protective of your data once they recover it: once they ship your recovered data back to you on an external hard drive, they keep a backup on site in case it gets lost in the mail or if you need to access their backup -They are responsive and reasonable to deal with. The website is fast and easy to use The bad: The file previewer is misleading, to say the least: For me, it showed that there were 5155 photos recovered (.jpg, .png, etc.). I was very excited to hear that they recovered that many of my personal photos, but when I got the drive back, there were really only 900 personal photos that I took with my camera which were recovered. The rest of the 5155 quoted photos were SYSTEM RELATED PHOTOS. What this means is they are images that you don't care about, images that came with your software, operating system, or applications, icons, etc. I recommend you don't let the file previewer fool you, and realize that there are a TON of system generated files (which show up as images: .jpg, .png formats) which will be recovered. When I spent my money, I thought I was getting 5155 photos, or about $0.10 per photo which was worth it to me. When I found out that 4000+ of those photos were system generated, this was slightly annoying. The worst part of this is that Gillware did not warn me about this at all before taking my money. They should have cautioned me saying: "hey, even though it says 5155 photos were recovered, most of those are system generated photos / items that you probably don't care about". But they didn't and the website doesn't warn me of this trap either Once Gillware finished recovering my data, I asked them what was wrong with the drive. I was surprised to find out what a simple fix this was for them. All they had to do was move some of the harddrive heads and reinstall the firmware on the harddrive. Here is what they said: "During the evaluation the engineers have determined that the firmware on the drive (the brain on how the drive works) had died and we had essentially replaced/repaired the firmware to ensure that the drive knew was it was doing. From there we had also released the read/write heads that were stuck to ensure that we can read the data off of your drive successfully." "Some cases are easier for our engineers to complete the recovery during the evaluation process rather than sending it back into the lab for further work if the customer decides to proceed. Essentially we are taking a gamble that you will agree to move forward with purchasing your data by working on it ahead of time. This route saves us and customers on wait time." In english, this means that it took them less than 1 hour to recover my data, and the drive didn't even need professional LAB work to be repaired. They charged me $550 plus $28 shipping for the recovery operation. Meaning, I paid them $550 per hour, and they didn't even need to send the drive to the lab. That is RIDICULOUS! They don't need $550 / hour for non-lab work. And I honestly don't even think it took them 1 hour to fix my drive. Most likely 20 minutes, if that I know that $550 is cheap for data recovery, but if its only a 20 minute repair, you would think that they would provide a discount.

The wonderful folks at Graphite helped me say goodbye to an old friend: my 17" 2008 Macbook Pro…read more This workhorse computer saw me through a lot of hard times, from dissertation-writing to starting my own business, website, and beyond. I had already been to the Apple Store for emergency Rx after getting the black screen of death, only to realize that those poor technicians are working within a very tight timeframe and under high pressure. Though knowledgeable and friendly (at least in my particular case), they are almost certainly unequipped to tackle the more complicated issues like a fried hard drive or logic board. I am so very glad, though, that they referred me to Graphite for further diagnostic help. A visit to Graphite confirmed my worst fears: the hard drive was fried. Thus began an epic, 2-month quest for the perfect computer that fit within my budget, but that also got me certain minimum specs that I just couldn't do without. At first, I wanted a refurbished 17-incher from 2010 or later. Bob, the owner, did some sleuthing for me: he tracked down some representative models online, looked at all the specs, ran the numbers, and gave me the breakdown of what it would cost to get the computer up to my minimum requirements. That convinced me to target a newer, 15-inch model. Finally, Bob told me about a fantastic special Graphite was running and I was hooked. I ended up with a new, BANGING computer. My data was all backed up from my old computer, but I didn't want to lose some of my programs if they could be salvaged. So Bob spent a LOT of time on migration, since my hard drive was apparently fried in a most spectacular way. Despite that, he didn't charge me any more than the original quote. He also spent a lot of time with me to be sure that programs had transferred and were working properly, and that everything was set up correctly. The staff at Graphite are all friendly, capable, and HAPPY. Bob told me that he has a couple of staff who came to him by way of the Apple Store: not only were they well trained, but they also gravitated to an environment in which they could spend more time taking care of customers. Graphite is in the process of expanding and remodeling as a part of gaining Apple Premier Reseller status. This is going to be an incredibly cool store to visit, and I'll definitely be back (once my wallet recovers) to check it out. So if an optic-nerve-fryingly bright, pressure-cooker type of environment isn't your thing when you're shopping for Apple products or getting technical help, come give Graphite a look. Actually, you should really check it out anyway.

The staff is very helpful and spent as much time with me as needed. After my computer repair, they…read morehelped download and install software, and do things I don't know how to do and things the Apple Store wouldn't take the time to do. i had to go back more than once and found them happy to help. Highly recommend for old computer repairs.

Paul and Sam are friendly and fast! I called over in the morning and they were in my office by the…read moreafternoon helping me. Everything was resolved in a matter of minutes! Excellent service. I would recommend them to anyone.

From the owner: Software Sales, Computer Consulting that sells computer ware and supllies, Networking, Outsource…read moreHelp desk, Software Upgrades,System Monitoring, Servers, Routers, Emergency System Crashes