I love this place. This is where I go to get my technology first. I'd way rather spend my money at…read moreRemachines than on Amazon, because Remachines always has really good deals on equipment and plenty of it. The quality is top-notch on their gear. I bought a gaming computer that happened to be there for a really, really good price, completely upgrading my experience. I love it. 10/10 for value and quality. The only times that I've ever had problems with gear I bought from there, they've exchanged or fixed it right there on the spot. Another great reason to come here is the lady who basically runs the show. She's knowledgeable, fun, and hooks me up with what I need. I can always trust Remachines over some big dirty corporation.

The only draw back is they have a tiny parking lot. It's easy to miss. This place is awesome. They…read morefixed the problem with my laptop right away. It was a charging issue, even though I had it plugged in at home it wouldn't boot up. They charged it overnight & it booted right up. They would mot accept a dime from me. I will definitely be going back for all future repair needs.

Finally, someone that knows what they are doing. Cleaned/tuned up my three year old laptop, cloned…read morethe hard drive to a new SSD. Faster than when it was new. All I got out of my last place was "it's too old, your hard drive is shot," without even looking at it.

I have had very good help from Mad City in the past. BUT, I need help again and called their…read morenumber, which was answered by a lazy guy who really was not interested in providing any service.

So we have been using the services of Computer Magic now for many years. Computer Magic has been…read moreinstrumental in our growth and success over the years. When we first teamed up we had a couple of servers, one location and about a dozen Team Members. Because of their support we gained the confidence to expand. Computer Magic now supports 6 locations, servers, workstations for 55 full and seasonal team members, advanced software solutions with implementation and maintenance services. In addition they have brought in IP phones, IP service, security cameras, and basically anything we need in the way of technology. We have fiber optic cable which they investigated and got implemented. They secure our systems with anti-virus software, system protocols, and advice. Yes, they even make sure that we don't color outside the lines, locking down areas of our network, in order to keep the systems running smoothly. They will work with us in order to have us participate to the extent that we and they feel comfortable in day-to-day system maintenance. Certainly we would not be nearly the firm we are now without their dedicated, caring support. We are extraordinarily fortunate to have found this firm.

From the owner: When you need managed services in Southern Wisconsin to maintain peak operation in the IT network…read moreof your small business, consider us here at Computer Magic. We'll manage all of your IT services for a flat-rate fee so you can focus your efforts on spurring your revenues to grow. Let us give you the peace of mind you deserve with your small business today with Computer Magic's managed services.

When my ASUS Vivobook laptop contracted a virus, I called Mark because he had such good reviews…read more He was very polite and did such a great job. Mark is so knowledgeable. He had my computer fixed in just a couple of days. He not only got rid of the viruses, but he also installed protection for my computer. I highly recommend Mark to anyone who wants great service and affordable pricing. Thank You, Mark Toni Cleasby

Mark is a pro! my wife and I have thought that quality workmanship and affordable prices were a…read morething of the past.Not so when you call mark.THANK YOU MARK!! Fred & Ginny Mroczko

Great computer repair place. Highly recommend. Reasonably priced. I am a former computer analyst…read moreso I know when repair people know what they are doing. Call first before going.

Miles is great to work with, knows his stuff (I also work in IT), and got my PC upgraded to a…read morelarger NVME hard-drive, cloning over all the data, for a nice price.

These people continue to prove they are a quality business. I had my machine serviced by another…read morerepair place, and they left the job half-done. Just got my machine back from these guys, and the issue it was having is cleared up. Many thanks for solving something others could not! Reasonable $$$, too.

Chris was very quick to respond to my request for help replacing my fan in my laptop. They offered…read moreto inspect the device to determine the cause of the loudness of the fan. They offered good pricing and efficient service. They came to my house to do the work on my laptop.

I just loved this service shop! I was a walk in about 30 minutes before they closed and the…read moretechnician was extremely polite, took my laptop concern and handled it right away. I explained that it was urgent and the reason why, I offered to pay him whatever necessary to fix it right then and he was extremely accommodating. Thank you! Liz

The guys at 3771 E. Wash were knowledgeable and quick.....really impressed by all they were doing…read more And Christian spoke Spanish so my Mexican husband could communicate. He diddled with a strange OS and had us going in no time.

The wonderful folks at Graphite helped me say goodbye to an old friend: my 17" 2008 Macbook Pro…read more This workhorse computer saw me through a lot of hard times, from dissertation-writing to starting my own business, website, and beyond. I had already been to the Apple Store for emergency Rx after getting the black screen of death, only to realize that those poor technicians are working within a very tight timeframe and under high pressure. Though knowledgeable and friendly (at least in my particular case), they are almost certainly unequipped to tackle the more complicated issues like a fried hard drive or logic board. I am so very glad, though, that they referred me to Graphite for further diagnostic help. A visit to Graphite confirmed my worst fears: the hard drive was fried. Thus began an epic, 2-month quest for the perfect computer that fit within my budget, but that also got me certain minimum specs that I just couldn't do without. At first, I wanted a refurbished 17-incher from 2010 or later. Bob, the owner, did some sleuthing for me: he tracked down some representative models online, looked at all the specs, ran the numbers, and gave me the breakdown of what it would cost to get the computer up to my minimum requirements. That convinced me to target a newer, 15-inch model. Finally, Bob told me about a fantastic special Graphite was running and I was hooked. I ended up with a new, BANGING computer. My data was all backed up from my old computer, but I didn't want to lose some of my programs if they could be salvaged. So Bob spent a LOT of time on migration, since my hard drive was apparently fried in a most spectacular way. Despite that, he didn't charge me any more than the original quote. He also spent a lot of time with me to be sure that programs had transferred and were working properly, and that everything was set up correctly. The staff at Graphite are all friendly, capable, and HAPPY. Bob told me that he has a couple of staff who came to him by way of the Apple Store: not only were they well trained, but they also gravitated to an environment in which they could spend more time taking care of customers. Graphite is in the process of expanding and remodeling as a part of gaining Apple Premier Reseller status. This is going to be an incredibly cool store to visit, and I'll definitely be back (once my wallet recovers) to check it out. So if an optic-nerve-fryingly bright, pressure-cooker type of environment isn't your thing when you're shopping for Apple products or getting technical help, come give Graphite a look. Actually, you should really check it out anyway.

The staff is very helpful and spent as much time with me as needed. After my computer repair, they…read morehelped download and install software, and do things I don't know how to do and things the Apple Store wouldn't take the time to do. i had to go back more than once and found them happy to help. Highly recommend for old computer repairs.

Tech was great. Called to see if he could come early, which worked perfectly. He stayed until we…read morefully understood how to operate everything and was kind and courteous and patient.

Great service, but depending on which contractor they match you with it could be bad. This company…read moreuses outside contractors to handle your service and a lot of the time it's a lot cheaper to justdeal directly with the given contractor, but finding them is really the service HelloTech provides. Maybe do some research and save yourself $$$.

Incredible response time. Wonderful service. Jason and his team at Horstman is the best there is!read more

I was a victim of scamming and I took the harddrive in and it was fixed within hrs. John was…read moreextremely kind and helpful and did an excellent job. This is a trusted company that I have dealt with for many years!