The cat knocked my parents 2-in-1 laptop off the stand and it landed on the charger cord, breaking…read moreoff the tip of the charger inside the computer. In less than ten minutes the part that had broken was removed WITHOUT opening up the computer or needing to replace the internal part of the plug. They had a brand new power supply in stock, and after verifying the computer booted up and worked, only charged me for the power supply. I was so impressed with the gentleman who helped me. I will be back, i highly recommend Dijital Majik!

Called to ask if they could fix my computer. Said yes but it would take 1 week to take a look and…read moreto fix it. Brought it in immediately. Called 1 week later and was told it would be next week. Called a week later. Nope hadn't started but next week they will. Called again the next week. Nope it'll be next week. Called a week later. Working on it as we speak. Went in 4 days later. Nope hadn't even started to look at it. Why all the lies? Why not be honest when I first called and say no thanks? My business has been put on hold for a month and all I get from them is lies. Utter disbelief. Taking it elsewhere. Can't be worse than them. Sure Mike the owner will reply to this review, state how much he cares and tells me to call him. Why not respond to my emails Mike? You have my phone number Mike. Why not call me? Better yet, why not just be honest?

I have an Epson Eco-tank printer that wasn't printing correctly. After trying to arrange for the…read morerepair at several big box stores, I gave Kyles360Tech a call. Kyle responded immediately, arranged for me to drop off the printer the next day, and had the work done within 90 minutes of when I dropped it off. The printer is working correctly - with a 90 day warranty on the work. I appreciate Kyle's quick response and turn-around time, along with the quality work. I also appreciate being able to work with a local business.

From the owner: Kyles360Tech is a new and upcoming local group of tech specialists looking to help you with all…read moreyour technical needs. From crashed computers to fussy Roombas, Our 3 specialists have the knowledge you need to use your technology to its fullest, brimming potential! Technology may seem frustrating at times, but we take the time to make sure that not only your problem's resolved, but we also teach you how to avoid those frustrations in the future! Call us today to find out what Kyles360Tech can do for you!

Purchased a Lenovo PC laptop which arrived in good time, however there was a problem with the…read morekeyboard. He took it back (provided a return address label) and sent me a newer model FedEx express, which is very nice. I would recommend Jason to anyone. Thank you, John Heads

Nice dude. Talked me through an issue I'm having with a PC I built myself, concluded that I'd…read morealready done everything that a computer repair shop would've done to troubleshoot the issue and recommended that I contact the motherboard manufacturer for assistance since it was the type of issue that would've been disproportionately expensive for him to fix. Basically it was just nice that he didn't try to rip me off by asking me to come in for a service that he would've had to overbill me for and was honest about that.

I love this place. I've used them for several years now…read more Heather & Steven deliver Exceptional customer service - above & beyond! Steven is extremely efficient & knowledgeable & does whatever he can to resolve my issues quickly and thoroughly. When I call to set an appointment he has even handled it to save me a trip to Sartell. I highly recommend him & tech check!!!

Would strongly recommend this business for any Apple related repairs or issues. Awesome staff to…read morework with as they are friendly and knowledgeable. Its worth the drive to get it done right and well!

What a absolute disgrace of customer service. My mother went in this morning after speaking with a…read moreBest Buy customer support representative, and was instructed to be able to receive a refund she'd have to go in store. As she did from Long Prairie to this St. Cloud location, immediately before asking why the refund is needed. She was disrespected and told no it can't happen. She was called a liar that she didn't speak with anyone on the phone from this store. From the morning manager, himself mind you. After more back and forth, my mother told him should I call the number back so you can speak with them, he finally 'tried' and gave her the refund. There was absolutely no need for the rudeness, disrespect, dismissive, and misogynistic behavior from the manager and staff at the desk. The only individual with manners or customer service was the greeter who was embarrassed and apologized on behalf of the manager and other staff member. Do not go here for help you won't receive it. -0 stars

I don't understand the low rating here, I have only been here a few times and it was a great…read moreexperience each time. Store was clean, well lit, easy to navigate and get what you want. Sure, staff mill around like any other retail location these days - I am NOT saying that is ok - but I am pretty self sufficient and capable of finding what I want or need without much help. Were I not, this location may have ruffled my feathers but - tis not the case.

Whether it's OfficeMax or Office Depot (both the same company now), one aspect I really like about…read moretheir store is that as soon as I walk in, there's someone there waiting on me, asking me if I need help finding anything. Since I usually do, I appreciate having someone there to guide me to exactly what I'm looking for verses me taking 20 minutes combing through the aisles and missing the very thing I'm trying to find. This is helpful and I appreciate it. This store is always clean and neat. I appreciate that too. I wish that they had other everyday items that I frequently need. It would eliminate me from having to go to multiple stores. They do have one aisle that carries some cleaning supplies, etc., but I'd like to see that expanded slightly for those who are purchasing products for the office.

Not terribly impressed…read more I visited Office Depot to have programs printed for my wedding. They were the least expensive place in town, and the person I spoke to on the phone was very friendly and helpful. However, when I dropped off my copy in the morning, I was told they had a bit of a rush so it would take maybe 30 minutes. I had an appointment in Minneapolis to get to, so I said I'd stop back on my way home that evening. She said she'd call if there were any issues, but she expected it would all go smoothly and assured me the programs would be ready on my return. When I returned, however, 5 hours later the programs hadn't even been started! The person working had no explanation other than "it was a mistake." I was beyond frustrated! He said he'd print them really quickly while I waited. When he handed the stack of programs to me, the programs were off-center, I was offered no apology or discount, and I had to request a bag or box so the programs wouldn't be damaged or fly away when I walked out of the store. Yeesh! A little customer service, please?

Had to have an iPhone 11 screen replaced. This place was honest and upfront about the repair. I was…read moregoing to attempt to replace it myself but decided to let the experts handle it. Price was very reasonable (Batteries Plus want 6x more than what this place charged) and the iPhone was repaired within an hour. It is also a FUN place to browse around in as there are two other shops connected to it, including collectable toys, retro stereo equipment, vinyl albums, and a very cool vape shop. This is the place to go to for phone repairs and for a fun shopping outing.

I cracked my iPhone screen and these guys saved the day. They were able to replace the screen the…read moresame day, in under an hour, for about $60 (parts and labor). If it ever happens again I will go to them again.

This store closed in 2023? No longer in business. Left owing employees wages and never returned…read morepeoples property.

I've had Chris work on computers off and on for several years. He has always done the job and…read morecharged a reasonable fee. I just dropped a computer off at noon today and he is working on it this afternoon already.