I'm so glad I found this service online. Jennifer is amazing! She rescued all my data, photos,…read moreprograms, etc. from my 8 year old dying laptop with a battery that was about to explode. She kept me informed every step of the way and had moved everything from my old laptop to a flash drive in a couple of days; this was on a weekend! My original plan was to replace it with a desktop from Best Buy, but Jennifer explained that she had available a refurbished laptop that would suit my needs and would work much better than what I could get at a big box retailer. The price was also affordable and fit into my budget. I love my new laptop, it's so speedy with no bloatware junk loaded into it. I highly recommend Common Courtesy Computer Help to anyone with computer issues.

This was the third computer repair service I tried to see if my wife's two broken laptop computers…read morecould be saved. Neither of the first two services I tried (Computer Doctor in West Warwick, and PC Tech in Warwick) answered their phones during their posted business hours. Ironically, although Common Courtesy works by appointment only, the owner actually answered the phone when I called on a Saturday morning. I was able to drop off the computers that same morning, and was told they would call me Tuesday. As promised, they called Tuesday to report their initial evaluation. The older laptop (which we'd bought used for about $200 or $250), overheated severely and had a damaged hard drive (it had been banged into a wall while it was on). Considering what we'd paid for it, it was more cost-effective to simply buy another used one, instead of repair this one, the owner explained. The other laptop (which we'd bought new for about $300 or $350), had been dropped, and the charging jack inside the computer had broken. Common Courtesy explained that this was a low-end laptop, and was very labor intensive to dis-assemble, as it was not built with ease of servicing in mind. Due to their familiarity with this laptop's construction, it was quite possible that the jack itself was okay, but the mounting board it was attached to was broken. It would take considerable labor to replace the board that the jack was mounted on, they explained. Furthermore, there could be additional damage from the fall (such as a bad hard drive), but that could not be diagnosed without tearing the laptop apart. Again, buying a used and/or refurbished laptop would be our best bet. Common Courtesy sometimes sells refurbished laptops, but currently had none available, as they tend to sell out quickly around Christmas. After relaying this information to my wife, we ultimately ending up buying a new laptop (Chromebook, in particular, for about $250) from Best Buy. As for the old laptops, we decided to let Common Courtesy Computers keep the older one to recycle it for parts, but my wife wanted the newer laptop back. Due to the fact that Common Courtesy does not have a store or shop with regular business hours, it was a bit difficult making arrangements to pick up the old computer we wanted to keep. I had to reschedule appointments twice before I was finally able to get the computer back. But, to their credit, Common Courtesy was always responsive answering the phone or returning calls. I was also thankful that there was no charge to us for evaluating the laptops. Common Courtesy is apparently a one-person operation; although their operations are based within a large strip mall on Warwick Avenue, the owner also works off-site at clients' businesses or homes, and therefore, cannot sit in a storefront shop all day. My family's computing needs would probably be served more conveniently by a slightly larger computer sales/service business, that has more than one person, and a store with regular business hours, and a larger inventory of reconditioned computers. We had been going to such a place in Warwick for several years, but apparently, they are no longer around, so finding a replacement business has been difficult. Nevertheless, I was impressed with Common Courtesy - their name suits them very well, because they have the common courtesy (which is actually not-so-common these days) of answering and returning phone calls. Also, the owner explained the problems with my wife's computers in an easy to understand, non-technical way, and gave common-sense advice that I readily concurred with. If you don't mind working within the appointment-only business model that Common Courtesy uses, then I would recommend them without hesitation to any homeowner or business that needs computer help.

Thank you Core Tech for saving my laptop!…read more My puppy chewed my adapter cord AND managed to pull out the port from the laptop itself. I brought it to Best Buy and they quoted me a price close to what the laptop itself cost. I found Core Tech online, and brought it in. Not only did they repair my laptop at a fraction of the cost quoted by "Best Buy" (where I bought it), but also cleaned it up and installed apps to keep it running smoothly. They are extremely knowledgeable, nice, friendly, and the work was completed quickly (the day after the parts the parts came in). I highly recommend Core Tech and will definitely return for future repairs . They are extremely honest and will not overcharge you for their (excellent) services.

David was very friendly and informative. I had a real problem with my work computer but he was able…read moreto figure it out and it did not break the bank. Our company has visited a few times and we have had nothing but good outcomes. It is good to have someone to trust when in need of tech support. They are centrally located on Mineral Spring Avenue in North Providence Gary Nahabedian United Parking LLC

excellent service provider will highly recommend to anybody here. They're willing to travel up to…read more35 miles.

The Mac and iPhone guys are always helpful when I have a problem with storage or batteries. Not…read moreoverpriced either.

Thank You! Thank You! Walked from the port and they were able to diagnose and fix my IPad…read more Thank you for awesome service and support.

Best place for computer repairs. Excellent service…read more Waveone your the best Matt was very knowledge and explained what was wrong with my laptop Will definitely bring my computers there

Matt is an honest businessman. Dropped my computer off and he assessed it and let me know my…read moreoptions and cost to value. He doesn't charge a diagnostic fee in his words he would rather you put it into something new if it isn't repairable. Refreshing to find an honest locally owned business. Highly recommend him and would use him again without hesitation . This was in relation to a cracked computer screen.

Brought my ps5 here to be cleaned and they finished it in a hour fast and decent price compared to…read moreother spots.

I recently had my PS5 here. The staff was fanatastic. The repair tech that fixed my PS5 was very…read moreknowledgable. I brought in the unit at 4pm on a Saturday and it was repaired in an hour. Their prices were lower than other places. They were efficient, knowlegable, affordable and pleasant to work with and I would recommend them 100%. The service I had them do was fix the HDMI port and clean the inside of the unit (which I didn't realize collected so much debris over the years) The unti is now working fabulously.

First, time is money and I reached a breaking point with my computers software when I couldn't…read moreclear it of some Malware. I dropped off my computer on a Saturday morning and had it back by Saturday evening. $112.50 Secondly, I had an old spare laptop where the power connecting in the computer had gone bad. Joe ordered the part repaired it and I had it back within 5 days. $169.95 for part and service. Don't be scared off by the home business. Joe was very professional.

Thanks so much Prime Computer Services!! My laptop was…read moremaking some crazy beeping noise this morning- tried to fix it myself (with the help from You Tube), which didn't go well. I found PCS on line and it was close to me, so I called and they fixed my computer (and updated things) in a few hours. Working from home, I desperately needed my computer up and running! Fair and honest price for fixing... I would have paid double! Thanks again !

I took my son's broken phone in to see if they could get it to turn on so he could get his pix from…read moreit. He called me in a couple of hours saying it was done. Great service, and very reasonably priced. I definitely recommend.

Kadir is a technical wizard!!!! No one else will service my phone from now on but him. I left my…read moreIPhone 12 on the roof of my wife's car and proceeded to fly down Rt 24. My phone flew off the cars roof probably around 70-75 MPH. Once we realize the phone was missing we had to use find my friends to locate the phone. It was located off the side of Route 24 & the entire screen was completely destroyed. We went to Verizon to purchase a new phone and the kid who activated the new phone completely screwed it up. All my emails, messages and contacts were gone. I went to Verizon wireless in Swansea and because I don't use iCloud back up my only hope was to have the phone repaired. So I took it The Pro Fix wireless & Kadir guaranteed me he could fix it and he was right. Now my 12 works perfectly and I returned the new one. THANK HOU KADIR!!!!!!!!!!