Upon first entering this small establishment, you may be skeptical given the rows and piles of…read morecables and peripherals instead of shiny new boxed items or when you are first greeted by a kind, modest lady instead of an awkward, excessively over/under-weight nerd. But do not be mistaken, the owners of this store definitely know what they are doing and readily provide timely and thorough service for whatever your needs. I've called and visited several times for small issues while building my own desktop and Doreen (the aforementioned lady) has always been more than accommodating and resolved any problems I had with ease, and she refused to accept payment because she deemed my problems only minor issues. In addition, while many items the store has for sale can be dated or used, you won't find a more fair price anywhere (even Newegg.com, my favorite). Actually, I recently donated my older, fully-functional Lexmark printer and Doreen said she'd give it away to someone who needed a printer, so if anyone's in need of a free printer...

Extremely awesome customer service. If you have a personal computer issue this is the place to go…read more They are very knowledgeable about computers and they explain what's going on with your computer so you understand what's going on.

They honered the warranty. No squabbles. Swapped out for better one. Good on prices. No really…read morenocomplaints.

They installed a 1 TB SSD and 16 Gb of ram in my old computer. MS had said that it could not be…read moreupgraded to Windows 11, but they found a way to do it. very happy with their service and will use them again.

I spilled soda on my laptop and my computer wouldn't even turn on. I was worried my computer…read morewouldn't even be saved, but the next day he called saying my computer was working ready for pick up. He was very nice and prices were cheaper than I expected.

Sonny was very helpful and had everything we needed (which was really hard to find at…read moreWalmart/target/Best Buy and Office Depot combined!) Not only did he have everything but he gave us a great deal and we payed way less than we would have anywhere else. Go see him for any computer/electronic needs!

We moved from Palm Bay Florida to Pace Florida , our LG TV went out , the LG Co. sent Mr. Allen to…read morefix it , the first time the LG Co. sent a bad part , and Mr. Allen bent over backwards to get the newer part to us and installed in the fastest way he could , him and his wife are top rate in y book everything is working the way it should now , we are real happy with the service Mr. Allen gave us .

Mr. Allen And his beautiful wife was very professional very thorough about telling me what was…read morewrong my TV I recommend them to anyone who need a TV or electronic device repair

I've bought a number of Mac products from these guys over the years for our non-profit…read moreorganization. I am so glad they are in our city and have been a HUGE help in answering questions and making sure I purchased the right product. Also, I've taken older Mac products to them and they have helped us get them fixed up and back running well

I purchased an Apple Watch on 24 Jul. I was instructed that in order for it to function at its…read moremaximum I needed to put a duplicate of my IPhone on the watch. The employee there did that data transfer. Not computer savvy - I'm 78 - I could only watch and try to understand the process. About five days later I was the victim of Identity theft. They got into everything I had in my financial world using the id and passwords on my phone. When Apple Support called me to ask if I had TWO Phones, I said no. But the lady said their systems showed two phones with one being controlled by some Russian guy. Realizing I had been scammed, I took the phone back to Graphicom to ask for my money back. They refused. They refused because I didn't have the flimsy 26 cent cardboard display box it came in. In my past every vendor would take the product back but charge a re-stocking fee. I was expecting this and anticipated that charge. However, they absolutely refused because I didn't have the display box. When I protested, what could easily be confused with Dumbledore from Harry Potter came around the desk to hover over me in an attempt to intimidate me. Didn't work but they refused to take the watch back and refund my money. Easily this is their method not to accommodate customers. I'm guessing this happens alot so they are prepared how not to give refunds. When I asked for assistance in at least helping me sell the watch, they laughed and showed me the door. While I cannot accuse these guys of being complicit or inept in the ID theft through their functions of duplicating my personal data, I have no proof, it was amazingly coincidental since I don't use FB, Instagram, Tiktok, etc. Furthermore, these guys are as far from a customer centric vendor as you can get. My impression is their MO is - get the money and get them out the door and hope they don't come back. Buy your Apple watches from your cell phone carrier. These guys are crap. .

Absolutely THE WORST CUSTOMER SERVICE EXPERIENCE ever! I submitted two Pioneer DJ CD Players to…read morethis sad excuse for a repair facility at the recommendation of the manufacturer. Both units were giving error codes and the repair process should have been fairly straightforward. After over two months and numerous phone calls during which I was either hung up on or given the runaround, I finally had to get in my car and drive FOUR hours to reclaim my merchandise. When I arrived, the staff was rude and hostile, and demanded that I pay $130 to get my items back. Having no choice, I forked over the $130, and now that I am home I cannot even get either unit to power on. AVOID THIS PLACE AT ALL COSTS!

This is HANDS DOWN, THE Most Fabulous Electronics Store and surpasses ANY Positive Customer Service…read moreI have received thus far. My expertise is in Customer Service, and this company walks the walk and talks the talk! James constantly guided me, gave me constant updates, was extremely patient, kind and funny in every time I needed assurance on my precious TV. He made me feel that I was FAMILY in the way he sought solutions that helped to fix my TV, and that were financially beneficially to ME first. I would not hesitate to recommend him to anyone. He reminds me of the good 'ol days, when your word was was your bond, and you could depend on honest people to do the right thing by you. I am Blessed to have him take care of us in this area. Wish there were more company's with James' ethics. Thanks for EVERYTHING James--you literally saved us thousands of dollars and you helped prevent us from getting ripped off by others. You could've easily said "Not my problem; I only fix TV's", but you didn't, and that's the difference. We are forever grateful..............Ellen

10 out of 5 stars. Repair Doc is the BEST; best service, best customer service, best efficiency,…read moreeconomical prices... I could go on. My hubby found the shop to help fix iPads and iPhones frequently destroyed by our autistic children (which would've been pricey anywhere else). We have been back several times (at least 5-6) to repair broken tablet screens, motherboards, software/update issues and more on different devices. Randy is knowledgeable, always friendly and welcoming and helpful in explaining the issues. We've had same day repairs and some that took a day or more, but all repairs felt quick and efficient with the corresponding problem, which we really appreciate given our children's need for the devices. I cannot recommend this shop enough for your device repair needs Whenever we have any issue, I'm always confident that Randy and the Repair Doctors have our back!!

We drove from Auburn, Al after Googling for a place to get our BOSE fixed. When we got there we…read morewere greeted by two extremely friendly representatives. The technician that we worked with was Randy. She was very patient explaining all of the options we had for our equipment problems. There was a gentleman there that I talked to about getting my Android phone screen fixed and he quickly told me what he would need to do and he gave me an estimate. And he was always very professional and asked if I had any questions. Both of these representatives gave us a very positive impression of their firm THE REPAIR DICTORS on Manchester Expressway 1709D 706.221.2330. We would highly recommend this establishment for any electronic repair without any hesitation!!! We will be going back for any issues that we may need!! Chuck & Tina

Computer Paramedics offers a quick response time and a wide range of services and products. They…read moreloaded my computer with anti-virus software and set me up with an online back up so that I will never lose my information. I can now sleep easily knowing that my information is safe thanks to Computer Paramedics. They employ friendly staff who always try to do whatever they can to help you. I am looking into buying a Dell computer from them soon. I recommend Computer Paramedics to all of my friends and family. They will not let you down.