Working with The Sign Authority has been great from start to finish. They are our goto Chicagoland…read moresign company and I highly recommend them.

I started, what I would consider, a fairly easy vehicle wrap/lettering project with them on 12/19…read moreand as of 1/10, I ended the process, with nothing other than a quote to show for my efforts. Design issues: I visited once, had 2 phone calls and at least 3 emails with their designer Eric. 98% of his first proof, had nothing to do with what he was to be designing for me. There were specific areas of the vehicle to be wrapped or lettered, which were incorrect. Incorrect info, fonts, design etc. I was promised a revised proof on 12/31. I emailed on 1/6 asking about it, I was told "I am almost wrapped up, lets chat for a few minutes this afternoon, and then I will have a proof tomorrow morning, if not today." Today and tomorrow came and went. I emailed after the end of business 1/8 to find out why I was not even contacted after he failed to supply me anything on the morning of the 7th. He apologized for not contacting me on the 8th ...something about the day getting away from him, to which I replied, he should be contacting me on the 7th, the day he promised me a proof. Still no proof on the 9th or 10th for some reason ... Payment issues?: So the "accounting department" called me on 12/18 looking for money, before I even had a quote. I thought that was really odd, since I was still in the decision making process as to whether I would even hire these guys. We talked for 15 minutes, as I was trying to understand why I was being asked for money, to which she replied a couple times "I am just the person that takes the money". We agreed finally, that a quote should be given, although I did give my payment info over the phone. After I accepted their quote, I was called by Leanne, for my payment info again. I thought that was odd, as I just gave it to accounting a day earlier. Oddly, I also was cc'd on an email, between Leanne and Eric, her telling him to make sure I paid before doing work or doing more work, to which I replied, I did not put a limit on what I paid, that they have my payment info to charge as needed to just get the job done. Well, I was contacted another 4 times regarding further design work payment. At some point I was told by Eric, of an "open tab", which at no point, did anyone else give me that option. I was apparently tasked with paying $120 per hour, and needed some sort of magical approval after each hour? I was never explained why I was contacted 7 times for payment, which I gave twice at the onset. *See update* If you need more excuses and hassle in your life, these are the guys for you! UPDATE 1/27 After I informed Leanne that I no longer wanted them to produce my vehicle graphics, I assumed I would be getting my deposit refunded, especially since their performance issues led to this. She informed me that I did pay for design work and no refund would be issued. Well, per my review above, the proof I got was almost entirely unusable ...I gave her a couple days to reconsider. Once I still saw no refund, I called again to make sure she knew of the bungling by the design department. At this point, I am feeling like they are stealing from me. She continued to defend her position, also stating that there was more design work completed. (attached) I had 2 designs we were trying to get mocked up, and below was one of them. What do you think? Initially, I compromised and told here I would forward their work to another company, and if they could use any of it, I would not not ask for a refund. The other design was just as basic, so I simply see little work done and no value in what design work was completed in the 1 hour and 45 minutes they are claiming. IMO they should just include design work in the final product. If I am to be paying by the hour, then I should be making sure they are working on the right thing? After Leanne saw I had left a review, she threatened me twice, through email and another bribe/threat email telling me she would refund my money if I removed my review. At no point was there an apology, or any effort on her end to even try to understand my point of view, which is simply a customer needing a service. I am not here to understand her business or why she runs it the way she does. BTW, I was finally told days later that they do not keep payment info. So the 4 emails asking me for payment, that I was replying with "you have my cc info" (which I actually initially emailed to her) were ignored? Their follow up emails never said they didn't have my payment info, so that they could continue work ...so apparently, I am to blame for not knowing.

Rick was extremely helpful and accommodating to our business needs and models. He constantly gave…read moresuggestions on how we can improve our designs and didn't mind spending hours of his time and patient with us until we finalized a perfect design. Extremely easy to work with and is quick to respond to inquiries and requests. His customer service and expertise was outstanding. He offers one of the lowest rates around the Chicago land area and is really friendly. We were happy with our final products and it was worth every penny. We will definitely be using his services again. Highly recommended!

We contacted Rick about doing some banners for our swim team and he was amazing! Since our team…read morecan't have the normal celebrations we usually give them, we wanted to do something special for them. With a large team, we were also limited in our budget. He was able to work with what we had and created awesome individual banners of each boy. They will be so surprised when they get them later this week. And they're great quality, so they will last them for years to come!

Called for help with a project and when they realized it wasnt it their wheelhouse they instanly…read morebecame non-helpful and blew me off. Wont be going here for future business

Been doing business with Gary for years and have never been disappointed! Quality Work, reasonable…read moreprices, always listens to what I need and always delivers. He even delivers same day so fast I never have the check ready for him! If you want to experience business done the old fashion way please stop by and give him your project needs!

The Printing Shop is the best in the area and are extremely reasonable in their prices! They are…read morealso responsive and willing to adhere to tight turnarounds when you need something printed quickly. I will continue to use them for all my printing needs and highly recommend them.

The Printing Shop has been printing Our Lady of Perpetual Help Women's Club directory for years and…read moredelivers the BEST quality with excellent pricing. The manager, Alex, completed this year's directory for over 800 members this week--and delivered early! Having been in the printing business for years, his suggestions are wise in both production and format in helping us create the best document at an economical price. There's no reason to look elsewhere for our printing needs. The Printing Shop is the best!

Great customer service and quality. John provides personal attention for every project, no matter…read morethe size of the order. Used their services locally, and their prices were as good or better than ordering from on-line suppliers. Have use them in the past, will use them in the future.

I want to start with something positive: About six months ago, I was given an item that had been…read moreprinted by High-Five, and I was genuinely impressed with the quality. That piece made me consider using them for my own printing--but unfortunately, my personal experience with the business has been frustrating from the start. I contacted High-Five on May 27, 2025, to inquire about getting some items printed. I uploaded my design and dropped off my clothing on May 29. From that point forward, it was a mess. Every time I called to check in, the person on the phone seemed completely confused about what I had dropped off. That alone made me nervous about whether my items would be printed correctly--or even returned at all. The owner told me, "It'll be ready by the end of next week." Two weeks passed--same response. A month later--still no update or progress. Finally, I called again today (July 29) and was told that the items still hadn't been printed, though suddenly they could be done by tomorrow. When I said I just wanted my clothing back since it had now been two full months, the owner argued with me and said, "It hasn't been two months." Honestly, that was the most frustrating part. A simple apology would've gone a long way. Instead, I was met with defensiveness. Also worth noting: the shop itself feels like a disorganized nightmare when you walk in, which matches the experience I had dealing with them. I had email receipts and documented dates and times for when I dropped everything off and followed up, so the timeline was never in question. I just picked up my items today, and thankfully, everything was accounted for. But I won't be coming back.

150% I would recommend them. They may be a bit pricey but each cent is worth it they are very good…read moreat what they do and they accomplish far more than you can imagine I had a situation in a cyber situation and they were able to handle it in the correct manner and those people are now sitting behind bars I wouldn't say anything I can't say anything bad about this company they are the best in private investigating

I needed help and ETS came through. Thank you Dave for your honest and expert advice. I highly…read morerecommend using ETS

I was hosting a customer event for my business and ordered some special leather binders with our…read morelogo. The Finer Line helped me pick the best option from their wide variety of products. We were aiming for a high-end giveaway for our customers and chose a nice leather embossed portfolio. The price was lower than I expected, but the quality was very good (as usual). The staff treated us well and were very professional to deal with. I highly recommend working with this company!!!!!

They do a great job! Very professional, reasonable, good communication and always meet date…read morerequirements! Can always depend on them to get it right the first

Exceptional quality and service Very professional and…read moreand completed in time Would recommend 5 stars Exceptional service from reception to completion Order very carefully taken Products correctly procured with customer approval Embroidery and printing confirmed proof and reconfirming first offs for final approval Uniforms were ready as promised for pick up Will always refer them 5 stars Exceptional Hanif Razzak 331 645 1153

I am an ASI dealer for Kaeser and Blair. If you own a business or are planning an event give Your…read moreRequest Promotional Advertising a call to provide you with either with a screen printed or embroidered shirt, towel, or a hat. I will partner up with Chicago Printing and Embroidery to make your event or business name to be remembered by a give away at the event. Branding a business is the best way to build team spirt to provide your employees with your company name. Promoting an event or golf outing is a great way to thank those who support your event. Branded wearables will last for a long time with a A+ supplier/decorator like Chicago Printing and Embroidery. Look at the great job Jaaved, Yousuf, Hamid did for one of my customers. The job was 5 colors on the back. Shirts were finished to meet a quick in hands date. Great job Chicago Printing and Embroidery