Their communication skills , their socialization with the public , their ability to care for their…read morepatients . My puppies were all sick. At first only one was sick then the other smaller puppy. We had a water leak inside the wall and had rat poison in there as well. We had originally thought the rat poison had gotten in the water which had run out on the floor and they were licking it . One got well but as she was getting well the boy passed away. At the same time our 2 older puppies were getting sick as well. We are on a fixed income and had some provable hardships very recently. So we were looking to get help at this point because the older puppies hadn't gotten into the water. I called them and explained my situation and that I didn't have much money. They told me to head that way and they would help. Once services were rendered they demanded I pay at least $191 for services (no MEDS) or else they would call the police on me. I said well I wanted to set up payments , that I only had $80. I didn't have anywhere else to get money and that was all I had. So she had told me to let her go speak to the doctors. she didn't even come back in there until the nice lpoliceman they called arrived. Praise be to God he paid the remaining amount of what I owed so I could take my puppies home with meds mind you. My one puppy is now well but I'm not so sure they didn't either drop or mistreat my other one as they asked me to wait outside while they took my puppies back in to place water underneath their skin for hydration and kept him in there for a very long time as compared to the 10 or 15 minutes the other one was in and out. My male puppy isn't much better still shaking since we left there still not active and not eating.bi have contacted a attorney . I don't care if I never have another penny someone needs to get their license taken and shut them down

I am so happy with Northside Veterinary Hospital. Dr Justin and the staff are always so…read moreaccommodating and friendly. I have many dogs and they are always given great care here. I wouldn't go anywhere else!

I've taken my pet here several times and love the staff and doctors. They are extremely nice and…read moreprofessional. As long as I am in this area I will bring my pets here. My mother takes her cat to a different vet in the area but I will persuade her to switch.

My sister came over from SC with her small dog who got sick. Went to Cullman vet 20 minutes before…read moreclosing. They were fantastic!! ER exam was $52.50 Staff was very friendly at the front desk, and the Vet was fantastic! Very kind and knowledgeable.

Dr. Tom and Lauren are great! They both would listen to our concerns at our every visit. We never…read morefelt judged or pressured to do anything with our dog that we weren't comfortable with. You could tell they really care about animals. We came here from Huntsville (45 minute drive) because of how reasonably priced the Veterinarian care is here. Clinics in Huntsville were charging California prices, but Westside's prices won't make you have to take out a second mortgage.

They are amazing! I will always take my pets here. Everyone there is extremely kind and…read moreknowledgeable. They have a great facility, clean and well-kept, always a good experience Highly recommend!

The Best vet in Cullman she really cares about you & your pet. Very reasonable prices.read more

Always been super sweet and welcoming! Have taken ALL of my fur babies here! Also the prices are…read moreunbelievable you won't find a better price in this area! The staff is AMAZING!

The female veterinarian that we took our cat to today, June 4 2026, was very helpful, very nice,…read moreshowed her professionalism on questions that we had concerning Sally Belle, our cat. She takes care of both of our cats. Blessing, a tuxedo cat, and Sally Belle a white cat. She has a lot of patience, and is gentle with out pets. We would like to compliment her on her good work. We would also like to compliment Christine and the others who help our female veterinarian with our pets.

office staff needs a personality, not an attitude. Vet staff was great. The 'face' of a business…read moreis the office staff.Not impressed.

We have been taking all our pets for 10 years and counting... a Rooster our dogs and our cats. All…read morehave been treated with the best care and finest vets and reasonable prices which help.

Awesome team and vets. Always helpful and understanding. Everytike they have always been able to…read moretake us in. Thank yall!

Staff is kind. Facility well organized and clean. Docs attentive and thorough. Appointments and…read moretiming well kept.

Christina was very prompt in helping me obtain my pets meds and even got me a great discount! I…read morehighly recommend Caldwell Mill Animal Clinci for all your pets needs!

Personally, I don't really feel comfortable leaving my pets in the care of a clinic/groomer/daycare…read morethat advertises that it doesn't care for animals. The crested gecko that they have has been consistently underfed, denied water, denied proper enrichment/hides, and its enclosure has been allowed to actually grow mold? At least if you're going to neglect your animals, do it behind closed doors and don't leave it in the lobby of your CLINIC.