JPS PLUMBING IS THE BEST! We had a pipe leak in our kitchen destroying everything and Dakota at JP…read morePlumbing replaced the pipe, reconnected the dishwasher and sink perfectly. Also repaired the commode in one of our bathrooms. All done at a reasonable price. Thank you Dakota and all team members of JP Plumbing!

Never again! Less than 30 minutes from house and I was told it was too far to come out for big jobs…read morebut they would do small things like hooking up a dish washer. I initially reached out for a refrigerator water line install and dishwasher water line install as well as a quote on new pipe hangers and shower, toilet, and sink install which I told the receptionist when booking . I asked the receptionist since I did not have kitchen cabinets and sink installed yet if the water line for dishwasher could be done or if I needed to wait and was told it wasn't an issue. Fast forward and plumber came out put in a line for refrigerator and said dishwasher couldn't be installed until sink was installed. I was charged over $300 for work and never received a quote for other work. After calling back twice inquiring , I finally got called back to say I was too far away for big jobs.

Here is an old fashioned, salt of the earth. highly skilled and honest plumber. Its a family…read morebusiness and a joy to deal with them. Charges were very reasonable.

I can't say enough good things about them. Friendly, professional and very timely. The first time…read morethey came out and assessed the problem they knew they had to come back. I thought we'd have to wait...they came back the very next day and went above and beyond fixing our issues with old plumbing and a leak with our toilet. Just because I can compare...our contractor had a plumber do our work with a new water heater and the amount he charged was astronomical and he charged every time he came back because he not only took his sweet time coming back he charged a service fee which these guys did not. I felt for the amount of time and work these 2 guys put in it was by far a fair price! I HIGHLY recommend. Especially how courteous they were wearing foot covers and just very nice compared to our overly expensive rude plumber our contractor hired for us.

Highly recommend using Thompson. Their phone operator Jessica was very understanding and they were…read moreable to get into my house to fix a major gas hot water heater problem within a day. Their price was reasonable and fair. Scott and Jake did the work at my house and went above and beyond. I had 3 got water heaters in my basement. The old broken one, a new but incorrect one and the one they installed. They took with them the old broken one and helped me move the new but incorrect one into the garage. This is a local company you can trust to take their time and do good work. I have attacked pictures of their work.

John is always responsive and does great work. Highly recommend for any plumbing problems.read more

Professional, honest, customer focused, thorough, and prompt. These folks always do a great job,…read moreand they clean up the area after the work is done. Highly recommended!

That review was for 5 Star plumbing not All Star . Apologies to the professionals at all star…read moreplumbing.

Wes did amazing work on my house today! I recommend his company to all who have plumbing issues…read more Wes, thank you so much!

From the owner: Hi I’m Wes , I’ve been in the plumbing industry for past 15 years ,residential & commercial…read more I offer drain cleaning , well water diagnosis . Water heater replacement, any plumbing issues .

I called Hall's plumbing on a Saturday, they were one of about 7 company's I had call. All of them…read moretold me they may could come out anytime between 10am and 5 pm. And would call when someone was available to come my way. I explained to all of them including Halls that I had already been without water for 24 hrs, and the first one to get there would get the job and I may have to cancel. The lady at Halls explained to me that if they pulled into my driveway ,I would be charged a service call. So when n another person got here first I called to cancel them from coming out, and no one answered the phone, but I left a message. A little while later they showed up at my home, and I told him I had canceled. So I called the office, while he was here. The lady that answered the phone, told me she did not answer the phone and I would be charged for a service call, even though I left a message to cancel. Well today I got my bill in the mail for 137.00 Cynthia sterling

Called and said I just needed someone to screw traps back together on camping trailer. Said they…read morecould come out in the afternoon. Said the service call would be 78 dollars. Later on they called and wanted a picture which I then sent them. Called back again and said they wanted 138 dollars to work on the trailer which I agreed to. The repairman came out and screwed the traps back in. Total time. 5 minutes. Time for the bill. They charged me the 78 plus the 138 dollars. For 5 minutes work. Highway Robbery. Beware of this company.

They did an excellent job replacing my water heater on the same day. From the time of my first…read morephone call to them at 2pm until the time they were done at 4:30pm was only 2 1/2 hours, YES 2 1/2 hours. Never had such quick service. They even updated a regulator valve that they had on the truck. Wife was very Happy as I had the water shut off to the whole house before they came, actually had the water back on in 2hr 20min, she was thrilled. Will recommend them to everyone. Dave B in Mooresville

I've used these guys twice and had good experiences both times. This last job involved changing…read moreout a toilet shutoff valve which I was uncomfortable trying to tackle myself. Service Pro had someone out same day and he had it done in maybe 20 minutes. Price was very competitive to some quotes I was seeing from other businesses. Paying was as easy as putting my card in a reader and the invoice was emailed to me. These guys are definitely my go to plumbers going forward.

Had a handyman do some work on our pipes/disposal-he did not solve our problem. Wife then reached…read moreout to Option One, they came the same day. Plumber was friendly and I felt like he knew what he was doing. He quoted me, fixed the problem, charged me the quoted price. Told me some helpful things. Should have just called a plumber in the first place. He asked if I had any other issues he could look at, and provided me a quote on another project I'd been thinking about.

I can't speak to anyone else's experience, as this review is all my personal experience and opinion…read moreonly, as I know not everyone will have the same experience and I also know there are some solid techs at this company (I have personally dealth with them), but unfortunately I had a nightmare experience with mutiple bad apples in my opinion, and it unfortunately resulted in the end of my storied relationship with a plumber that I thought would be the last one I would ever need, but as they say if something seems too good to be true it usually is... I thought I had found a plumber for life, but my personal experience with Option One ended up with me feeling as though they exhibited failed ownership in addressing an issue caused by errors from their techs, lack of accountability with regard to said issue and becoming confrontational and argumentative when the issue was brought to their attention. Long story short, I had a plumbing blockage that resulted in my front yard needing to be dug up and new pipes being installed in the yard. Upon completion of the job, I experienced flooding in my yard and requested Option One to come out and address the issue. They tried to claim it was an irrigation issue not their problem, but after getting another Option One tech and a plumber from another company to come out, it was confirmed (via photos) that the flooding was due to Option One failing to connect the piping correctly. Instead of taking ownership and accountability for the issue, I was met with defensiveness, along with the above stated lack of ownership and accountability. At one point in the process I even had to ask one of the techs to leave my property because he had such a dismissive unprofessional attitude. I could go on and on but I have already wasted so much time on dealing with this issue that it isn't worth any more of my time. At the end of the day, I found another company to correct the failed work done by Option One and this company apologized on behalf of Option One, as this company felt bad that I had to go through such an ordeal, given that the plumbing industry is already viewed in a negative light by many, right up there with mechanics, car salesmen and attorneys by some. You can read my past reviews to see how much I praised this company in the past, which is why I was so disappointed by what in my personal option was a complete lack of accountability and ownership by multiple individuals across the Option One company. After giving this company multiple five star reviews over the years, I cannot recommend them to anyone anymore as the trust they gained over the years was lost in an instant and based on my personal experience, I cannot in good conscience recommend them to anyone moving forward like I have done in the past.

SHA went above and beyond work on a package unit they did everything sale to me. They stepped up…read morewhen none of the other local companies would. I highly recommend them. P.S. don't buy a Mr Kool system through Lowe's. It's scrap metal disguised as a HVAC system.

Matt and his crew truly are the best in the area when it comes to HVAC. We had a total of 8…read moreestimates. 1 no show and 1 after reading their reviews we told not to come. Here is what sets SHA mechanical part from the competition. 1. Knowledgeable and able to answer questions on the install and listen to what I say not just dismiss it. explained what somethings needed to be done to make the system operate at the best efficiency in our home. things like new diffusers and adding returns. 2. Ability to properly assess what the scope of work is going to entails and write estimate accordingly. 3. a truly itemized scope of work not a vague description of product and work being performed. everything from model numbers to clean up and included in the to do list registering the equipment (only one other estimate that I received was like this) 4. Team that came in to do the work was professional and when complete made sure our system was registered to take full advantage of the Daikin 12year warranty. also helped get our rebates in order that were available at the time of install. the work quality and the Daikin product are the best in the area. it's an investment in your home. get it done right