I absolutely love Dr lababidi He is wonderful. Everyone has been so good to me I see Holly and she…read moreis the sweetest person. I would highly recommend this office to anyone who is looking for a pain management.

Dr.Drolshagen is an amazing doctor. I can't say enough about him. He is very patient and takes the…read moretime to listen to your needs and will go out of his way to make sure everyone is cared for.

I've been a patient of Dr. Mehta's before, but after 3 years away I had to start over as "new." Her…read morenurse Karen remembered me right away, saw how much my scoliosis and kyphosis had progressed, and got me scheduled for trigger injections. I'm a Cleveland Clinic concierge patient, but I still had to wait another month to see Dr. Mehta -- I trusted her from past treatment, so I waited despite being in significant pain. A few days ago, on my way to the appointment, I hit stopped traffic from a car accident that had just happened. I called the office at 3:10 to explain, and was told to just get there as soon as I could -- that it shouldn't be a problem given the accident. I arrived at 3:33 for my 3:15 appointment and was turned away. No exceptions, no compassion. I explained I'd driven 45 minutes, called ahead, was in serious pain, had been trying to get this injection for 3 months, and had a competition out of town the next day. I was told I'd missed the 15-minute grace period and should have been there by 3:30. A 15-minute injection could easily have been worked in. If you're looking for compassion from this office -- from the front desk or from Dr. Mehta herself -- you won't find it here. I'm still stunned that a Cleveland Clinic physician would turn away a concierge patient in visible pain over an 18-minute delay caused by an accident I had no control over, after her own staff told me on the phone it wouldn't be a problem.

This Doctor misdiagnosed my daughter. Charged a large amount of money for an unnecessary procedure…read moreand then won't return your calls. How is this best practice by a Cleveland Clinic Physician.

I actually really liked Dr Zakari, then one day he was gone from the office and I don't know if he…read moreever came back

Best Pain Dr. you will ever meet. Never leaves you to suffer with pain. Talks to you while the…read moreprocedure is happening and reassuring you the whole time until finished and then you are taking to observation. He Cares. .

I did end up getting my nerve block procedure from Dr. Friedhoff. I went to the Cleveland Clinic…read morefor my previous block and I was severely disappointed by the results. I decided to try Dr, Friedhoff again. It was a great experience. I felt better and the block lasted way longer than anticipated. This guy has the best demeanor too. Very compassionate and friendly. If you can wait to get in for a nerve block, I would highly suggest Dr. Friedhoff. He knows his stuff!

He. Going help me with my neuropathy in my feet he's a nice doctor tomorrow I am having surgery I…read more Hope. The pain goes away he will find a way get pain down he's real smart doctor I. Was told if. He helps my pain I will tell people give them a call because down here we're I. Live in steubenville Ohio they don't help you at all I know people would go to him. For help let's see how it goes tomorrow I am praying it will make my pain go away

Why can we never get in for an appointment and out without the arguments with the staff at the…read morefront desk!!! They are THE MOST DISORGANIZED bunch I've ever had to deal with in my entire LIFE!!! Who is the boss... The Doctor or the lackies at the front desk. God I can not WAIT till we never have to use this facility again!!! The DOCTOR is FABULOUS... the office people... Not so much. If you can put up with the crap the front desk gives you... Dr Rahman is a sweet heart.

Dr rahman is a terrible dr. If you want individualized and attentive care I suggest finding another…read moreprovider. The office is trashy and no one even talks to you like an individual

I saw Dr Grubb in the beginning of March and was told that I'd have to wait until April to see what…read moredates would be available then to schedule surgery. It's the 15 th and have yet to hear from them. I've made several calls and told by office staff they would transfer call to the scheduler and leave a voice mail. I was told she left a voice mail and you can see all voice mails on your phone. I told them that and have called. Numerous times to no avail. The office staff taking calls are rude and very unprofessional. I ask to speak with the nurse or doctor as I wonder if he's aware of this and was told there's no direct number to reach them. I like Dr Grubb but this is ridiculous.

Dr. Mark Grubb is in every way one of the most proficient, kind, determined doctors I have ever…read moremet. My case was extremely long and involved, but he was determined to help make my life as pain free as possible. It was very evident the day after surgery that he had accomplished that. I had had several vertebral fusions performed by other doctors before; but his least invasive technique to fuse and insert instrumentation was almost pain free compared to my other prior fusions. I had less pain the day after surgery than I had experienced in several years.

For four years I have been plagued by a very limited range of flexibility in my hips and especially…read moremy left leg. The pain and limited mobility had worsened over time to the point that even the simplest daily tasks like tying my shoes was very painful. I have been going to massage therapy for a couple years now, but have only received temporary relief and nothing like I've experienced after being treated by Katie. My left IT band and quads, both of my glutes, hip flexors, and inner/outer knee were all so sore and tender. I'm an avid hiker and walker, so this was really ruining my enjoyment. A friend of mine who had been to Katie referred me, and I'm so glad I took his advice! He had a similar situation and said he was feeling great after a couple visits. Katie took a lot of time to talk to me on my first visit; she wanted to get a full picture of what I had been dealing with. She paid attention and took lots of notes. Imagine that--a care provider who listens! Before I got any treatment, she checked my range of motion, had me stretch, and then did some manual massage on a few suspected trigger points in my worst spots, followed by the Theragun applied up and down my legs to loosen the tightest areas. The SoftWave treatment came next and it was truly like nothing I've ever experienced! She found my trigger points, those inflamed hot spots where most of my pain was. I could feel the stimulation deep into my tissues and in places that deep tissue massage couldn't reach. At the end of the SoftWave treatment, Katie then showed me some reflexology points I could massage to help release tension in my back and hip flexors. Katie was so thorough, knowledgeable, effective and incredibly easy to talk to that it was a no-brainer for me to set a plan of action for a full treatment plan into motion. There was never any pressure by Katie, but after such a great first session, experiencing the relief I got (like no other), the choice for me was easy.

Ive recently found myself with some back issues that require some care from this facility. It was…read moreeasy to get an appointment, the staff was friendly and helped explain all my options to manage through the diagnosis I was given. Jason S had a great bedside manner and was patient and helpful.

This is the absolutely worst practice I've ever been to. Scheduling errors, billing errors,…read morepreauthorization being denied due to errors. Office staff continually refused to correct the errors on the Medicare preauthorization form stating " we were told were not allowed to resubmit another one ". This is absolutely not true. It took me over a month to resolve the billing issues. Thankfully the financial advocate was very helpful. I was denied medical care by this office due the the errors made by billing and whoever does Medicare preauthorization. Nobody in this office made any attempt to assist me in resolving these issues. Dr. Merriman refused my request to speak with him about the issues. The nurse practioner wasn't helpful at all. I called and spoke with the office manager who stated the just realized they are not treating Medicare patients fairly. I filed a grievance in January and have not heard from anyone about a resolution since some of this is malpractice. A month ago I spoke with Corporate Compliance regarding concerns about HIPPA violations but again have not heard about any outcome of this investigation. Last week i received a letter from Medicare refusing authorization for a treatment i received on 11/6/2024 because there was never an authorization request forcit, also Medicare will not pay and i am not to be billed. I would never recommend this practice to anyone. It has now been 11 months and I have had no pain relief due to all the mistakes. I have a new doctor now but had to wait 2 months for an appointment

Lets just say I met this doctor do to the unacceptable care I was get from my old doctor. I always…read moreprefer in person visits when possible. she was more than happy to do for me even during the pandemic. she took the time to hear what I had been telling my old doctor for a year, but she actually heard me. I described what was go wrong, and she developed an action plan. Do to her skills I can still see today and all my symptoms are gone. I have not felt this good in over a year. she has my profound thanks and I would tell anyone visit her she is among the best!