Would give 0 stars if it was a option! Stay well clear of these guys they come across as a caring family buisness but this is far from the truth Brought a x5 off them that had been sold back to them twice (did have my suspicions) but car looked OK so I brought it From day 1 I reported a fault with the car and got no response the car then broke down with another fault (they did fix this) myself and my wife now have sciatica due to how badly worn the drivers seat is its completely not fit for purpose but these guys don't care I've had it assessed and they have said it's faulty yet still nothing I have a 27k car sitting on my drive gathering dust as we can't use it any more Just be careful what your buying from these guys read more

absolutely terrible experience will never deal with this company again and wouldn't recommend to my worst enemy. no communication, no process and list of issues with my car that wouldn't get resolved by the company. 1 star is being kind. read more

Buying a used car can be a frustrating and confusing experience and it's difficult to know which garages are genuine and who's about to end that "helpful attitude" once money has changed hands. Over the year's I've certainly been on the wrong end of unhelpful dealers and warranties that might as well have been made of 'edible paper' for what they were worth when things went wrong...... 3 years ago was my first visit to completely motoring I'd been looking for a car which was unusual, fun and affordable - but most of all reliable. I was just curious at first as I pulled into the car park and unusually I felt very welcome and made to feel very much "one of the family" from the moment I stepped foot into the door. There was no pressure and yet equally they were incredibly attentive and helpful throughout even though my first visit was around their closing time they were more than happy to give me their time. The 350z which I decided to buy that day was one of the best cars I've ever owned and 3 years on I'd decided to return to buy my next car from them. The astra met my need for a more practical car and George made sure that it was fully serviced and checked before I collected it. I had one slight niggle with a mild vibration on the motorway 2 weeks after i bought it which was resolved by them very quickly (they paid for new front tyres) and the car was absolutely faultless. I can only say what is true to me from my own experiences and like most people out there I can be quick to leave a poor review when things arent right - but I can't recommend completely motoring enough. If you're tired of being caught out by dishonest warranties and buying problematic cars or perhaps you're just wondering where to go for genuine helpful service.... I would like to suggest trying completely motoring because they've been absolute stars for me. Thanks for reading :) read more

Make, age, condition and servicing was borne in mind when I made enquiry for a used car. On contacting by phone I mentioned I would be purchasing without any part exchange. In respect of the asking price, was unable to achieve any discount but due to the description, condition (as described online and said on my enquiry phone call), low mileage and the fact the company selling the car were not hundreds of miles away agreed to leave a holding deposit. With this company's agreement, I arranged for a car inspection. The inspection found two tyres needed changing (car inspection found most probably down to the car being stood, not driven enough). The 4 alloy wheel caps, though purely cosmetic, quite corroded, an oil leak from a hose and several faults found on the diagnostic area of the inspection. On phoning the company after being told of the inspection findings, spoke to George (one of the owners (Rob) Sons. It appeared that the cost for the two tyres were to be charged to me. Needless to say, I wasn't too pleased with this situation and expressed the fact to George that when I make initial enquiry the car was (as described on the advertisement on their website) in excellent condition throughout. I was informed the tyres were very good, no leaks, no accident issues (which I also enquired over), the car had been inspected by themselves and no faults, issues whatsoever. In my conversation to George, I mentioned that there was no lee way on the purchase price and felt it shouldn't be at my cost or down to me to pay for 2 new tyres when told all the tyres were very good in the first place. After all....as George stated on our phone call ...'He or his family wouldn't buy or drive a car that they wouldn't want to sell to anyone else." George then went on to say "If you're not happy, I am more than happy to give you your money back. I have lots of interest in the car and dealing with many enquiries about the car. The car will easily sell." I mentioned that I had placed a deposit on the car and felt he trying to 'fob' me off. I began to feel not valued or respected as a customer. I later contacted the company and spoke to Rob who assured the car faults would be sorted and the two tyres replaced (no further charge/cost). A few days later, Goerge phoned me to ask if I was still interested in the car. I apologised mentioning that as I work and not always home to contact between 9am - 6pm, I hadnt been in touch earlier. My mobile contact number being the best to get hold of me, and not the landline. He then went on to ask if I would pay for the car. I said I would make a further payment but would prefer to pay once the car was seen (not before). I mentioned I would pay by Mastercard, for a further amount, (a charge was made by the company for accepting Mastercard). Arrangements were then made to visit the company for collection (and final payment) of the car. My Husband went to collect/pay for the car as over the last few days I had fallen ill. My Husband found the company to be fine and quite helpful. I feel the company should endeavour to provide good customer repiore and service. To describe their vehicles more accurately. Had the car inspection not been carried out, I would have been left to put several faults brought up on the diagnostics right, put right a hose oil leak and pay out for 2 tyres. I placed the required deposit and as the purchaser. it was of no relevance in being informed by George that others were interested in the car, that it would easily sell and going on to say he would be more than happy to give me my money back when I queried the fact that I was looking to be charged for two new tyres. In my line of work, the customer is valued and respected and all queries or issues discussed and resolved. Its nothing more than anyone would expect or wish for. I have dealt with buying new and used cars with various outlets and private sellers over the years and happy to give feedback according to my findings. I have been delighted with many in the past and therefore returned always to be welcomed, valued and respected. On this occasion, it has been marred. A shame because the company looks the part online ( and found by my Husband on collecting the car) on seeing the company site and building. read more

Very poor company to deal with. Car developed a fault, very slow correcting the problem, unable to collect car when promised. Avoid at all costs! read more

Very helpful when it came to buying the car, but afterwars when there was a £1000 problem they were rude, unhelpful and didnt believe that there was a problem! Do not use!!! read more

Thanks for response to this review . The reason I did not contact the owner due to phone call received from owners son which courtesy of O2 I now have a recording of as was legally advised too . Correct this is 2nd vehicle from company and returning customer!! I am quite happy for this cctv footage to be put up with review as we will see for one I am not six foot plus and I didn't act aggressively . Very true you did fit and undergrad to my vehicle whether standard on my car or not my vehicle is a Vauxhall and I guess they didn't fit Saab under trays cut to fit as standard !! I have now had fault diagnosed at Vauxhall dealership and it is a main rear engine seal and be sorted at a cost of £1152 as the fault has now contaminated clutch with oil . Please feel free to contact myself if you would like to reimburse my outlay and then maybe we can stop this tic for tac on the revews read more

I bought a car from Simply Motoring a few months ago and I have to say it was the best experience I've ever had buying a car. Rob and his team are professional and put the customer at the heart of everything they do - cannot praise them highly enough and by the way the Audi A6 I had from them is quite simply the best car I've ever had - brilliant!! read more

One star only given as this survey won't let you post zero stars. Extremely poor service and a supplier of, shall we say, dodgy cars that really shouldn't be on the road...I think that's about the best possible way to describe them. In the USA they use the term "lemons", maybe they're all bought cheap from auctions without having had the history checked...who knows? They were never honest enough to tell me. Having purchased a vehicle off them that ultimately suffered problem after problem, without any assistance to get it fixed, I can only describe these dealers as, at best, questionable. My description for them, at worst, would be unprintable. The arrogance of their staff and management, Bob Ayling in particular, is astounding. He is nothing more than a shockingly opinionated, rude and pompous little man who sums up the typical caricature of a 70s used car salesman. His knowledge of even the rudimentary consumer rights is laughable, even though he claims to know more than someone actually versed in the subject. Worst of all is that he talks himself further into a desperate hole, even when politely offered the opportunity to put things right. Still, all good in the end... One can simply use the consumer legal protection of the Consumer Credit Act to secure a full refund, although much to his annoyance I might add. All in all, probably the worst customer experience EVER of buying a vehicle and that takes some accolade considering the number of cars I have bought in my lifetime. I would heartily suggest that you avoid the aggravation from the outset and choose a far more reputable dealer, of which there are many in the area with far better selection, attitude and post-sales service than these charlatans. read more