After purchasing my MINI everything was okay until I returned to Cotswold MINI some time ago to have some work done. When I went to order a replacement key for my car I turned up at the required time only to be told that the service guys 'wanted to go home'. As you can tell I was not happy. I had a few similar experiences with the company and I had enough. So I sold the MINI and purchased an Audi instead. I later returned to Cotswold MINI and I was very impressed with the service I received from the sales person. Very knowledgeable and very good customer service. (Still considering a MINI) read more