My children and I have been going to this clinic for years, we started back when they were still…read moreowned Beth McQuinn. For the most part, all the doctors that we've seen have been amazing, the exceptions being a few times that my children's visits were not recorded correctly and still have yet to be fixed even though I still have the documentation from those visits. Before they became Stay Well Family Medicine and moved to Colby, they were on Broadway and their support staff were always warm and friendly, responsive to patient questions and concerns, and proactive at problem-solving any issues brought to their attention. Now, however, since they've become Stay Well Family Medicine, their support staff leaves an immense amount of quality customer service to be desired. Case in point: I logged into our patient portal through Charm yesterday to double check my children's appointment times for their well-child checks, and noticed that my daughter's name was spelled incorrectly, and it was not reflecting that she's been seen since 2019. So I called, which happened to be after hours, and left a voicemail with my concerns, asking about the issue that I noticed. I received a call back today from their front desk lady, I don't recall her name. But by the sound of her voice, she's the regular receptionist for them. She let me know that on her side she can see that my daughter has an appointment and wasn't sure why I can't see it on my side and proceeded to tell me that I need to call Charm to ask them why. I respectfully voiced my concern about asking the patient to call on an issue that has to do with their tech since I've worked at a health clinic before it is never the patient's responsibility to call tech-support to ask about a tech issue, that it is the clinic's responsibility to do (please bare in mind, I was truly kind, not just a perspective thing: calm voice, kind words, didn't raise my tone. Since I've been on the other side, I get communication with a disgruntled patient/parent can be challenging, so I was as gentle as I could be with my concerns). I acknowledged to her that I understand it's not her fault but I would request that they look into it please and let me know what's going on - if there was some kind of an issue with the records not being uploaded into my daughters chart. I voiced concern about not seeing her records and that s been an issue in the past too. I didn't even get the chance to ask her about the spelling of the name before the receptionist cut me off saying it wasn't their job to do it and passed me off to a doctor because she got so frustrated with the conversation with me. I then spoke to Dr. blow who looked into it - turns out it was the spelling of my daughter's name. Dr Blow sent me a new link to get the problem fixed, which was thankfully an easy resolution. I thanked her and said I appreciate that she helped me problem solve through it. and also attempted to acknowledge again that I understood it wasn't her receptionist's fault this happened, however I don't feel that it was my responsibility to have to call Charm to fix it. Dr Blow then proceeded to snap at me that "not everybody has the same tech talents as other people and so it doesn't fall to them to problem solve tech-support, that's the patient's responsibility" and then she wouldn't even let me talk after that and said "well, we'll see you next Tuesday. Thanks so much for calling. Have a great day, bye." I was dumbfounded. Unfortunately even though we love the doctor that we normally see, Dr. Sambrano, and have been seeing her for several years now, based on this experience, which has been horrible, it seems like we're going to end up having to find a different naturopathic clinic to go to. If they can fix their customer service Issues this would be a great clinic to be seen at. Sadly, with the current way they're treating patients, I can't recommend it any longer to family and friends.

A doctor without any knowledge of the benefits of plants for healing is like a carpenter who only…read morehas a hammer. Every once in a while there is a nail and the hammer will work perfectly but for everything else a hammer will not work so well no matter how hard they swing it. This was the first time I have been to a doctor in which I felt like they actually knew what they were talking about. Having a full tool belt makes quit a difference.

I am writing this review after I felt lot and lot of improvement in my neck pain. I started with dr…read moreShang's treatment with a little hope to get better but results made me come to reviews page and share my experience with others so that they could benefit from this godly human being. She carried a very calm attitude and carefully listened to my problem, gave proper guidance on how to spend your day to stay pain free, what to expect from the treatment and how I play a very important role in my treatment. She takes insurance and I shared my insurance details with her to know what I need to pay which was very welcoming for me. Setting up appointments and rescheduling was always a breeze. Clean and beautiful space, very hygienic. Overall i feel grateful and fortunate that I get to find dr Shang's care and i couldn't recommend her less to anyone. Thank you, keep up the good work for the community

Dr. Shang customized my treatment during each visit to address my specific needs and current…read moresituation. She has an excellent, upbeat attitude and is dedicated to achieving results through consistent feedback. This has been the best acupuncture experience I've ever had. She and her staff were incredibly kind regarding my condition. They all supported me during a difficult time and provided positivity and resources to help me heal. I truly appreciated the care I received here. I would highly recommend her to anyone. I believe you will receive exceptional care and genuine empathy from the staff. I wish I could express more eloquently how she and her team helped make me pain-free and feel like a new person.

Wow, we had our first appointment for my toddler son with Dr. Hung this week, and I left the…read moreappointment feeling so good. The fact that we got a whole hour with a Dr. Hung, was truly a gift. She answered all my questions and provided suggestions for supporting my son. We've gone to other pediatricians and she was the first pediatrician that had patience and empathy for my toddler son that gets scared of doctor's offices. She let him put the stethoscope on his chest, and she pointed to him where to put it. She had light up toys to distract him and let him play with. I've never had a doctor that prepared or patient. We will continue going to Flourish Family Medicine. There were a lot of forms to fill out before the appointment which took up a lot of time, but it did provide the doctor with a lot of information, so I appreciated it.

Excellent care! I LOVE that they have SOO much talent and experience at this clinic! Chelsea Gordon…read moreis top notch. I also love Dr Jung and Dr Hsiung. Our kids love coming. They are easy to reach, don't charge extra $ for portal messages (like Fern Valley sadly). I couldn't be more pleased with this clinic! They are naturally minded but have resources and knowledge for western medicine perspectives as well. They helped handle an insurance issue with ease and kindness. Love their admin team too- SOO much. This can make or break a clinic let me tell you. Sofia is amazing.

I rarely leave negative reviews, but our experience with Dr. James Song at Frontier Dermatology was…read moreserious enough that I feel obligated to share it so other patients can make informed decisions. My husband underwent an outpatient cyst removal procedure with Dr. Song on May 19, 2026. We were told the procedure went as planned and were given standard aftercare instructions, including avoiding showers and exercise for 24 hours and applying Vaseline afterward. The following day, less than 24 hours after the procedure, my husband began bleeding heavily through layers of gauze, bandages, and eventually his clothing. We contacted Frontier Dermatology and were instructed to have him lie down and apply pressure. We followed those instructions exactly, but the bleeding continued and worsened. When we called the after-hours physician, we repeatedly sought guidance about whether we should go to the ER. Despite explaining the situation in detail, we were unable to get a clear answer. We were told we would "probably end up at the ER" but were also told that no one could definitively recommend that course of action without seeing him. We first went to urgent care, where the physician was uncomfortable treating the wounds because of their depth and complexity. After attempts to stop the bleeding failed, we were sent directly to the emergency room. At the ER, the physician treated the wounds with silver nitrate to stop the bleeding after hours of unsuccessful attempts elsewhere. We did not return home until approximately 1:00 a.m. The next day, I filed a formal complaint with Frontier Dermatology regarding both the procedure and the lack of adequate after-hours support. During that conversation, I learned my husband had no follow-up appointment scheduled for two months. Shortly afterward, Dr. Song personally called my husband and defended the treatment decisions that had been made. Because we were concerned by everything that had happened, my husband sought a second opinion from another dermatologist. That dermatologist informed him that the wounds were infected and required antibiotics and additional treatment. We were also told that corrective care would now be necessary to reduce the likelihood of significant scarring. During follow-up communication, we learned that no pathology report had been performed on the tissue removed during the procedure. What should have been a routine outpatient procedure resulted in severe bleeding, an urgent care visit, an ER visit, an infection, additional medical treatment, missed time, stress, and ongoing concerns about long-term scarring. We understand that complications can happen in medicine. What troubled us most was the combination of the outcome itself, the difficulty obtaining clear guidance when things went wrong, and the need to seek care elsewhere to address the resulting complications. I hope sharing our experience helps other patients ask questions, seek second opinions when necessary, and make informed decisions about their care.

Dr Ferguson has been amazing. I really love his efficiency and solutions. Kerri his CMA has been an…read moreangel of support too especially with her knowledge are biological and the spiral it can be to get insurance to cooperate.

I've been here multiple times, and I genuinely don't mind coming back because of how amazing Dr…read more Federico and Dr. Thoa and the team are. I've struggled with recurring acne, and they've always taken such a thoughtful, personalized approach and are never pushy about products or services, which I really appreciate. They are also true to their words, which makes the experience even more trustworthy. Adelina did an amazing job with my facials. She's so gentle and really knows what she's doing. I recently had their HydroGlow facial, and it was incredibly refreshing. My skin is usually very dry, but afterward it felt so much more hydrated, soft, and revitalized. It may be a bit pricey, but you truly get what you pay for. I highly recommend them if you're looking for real results and a place you can truly trust!

My experience from check in, to treatment is always exceptional!! My results have never been this…read moregood!!

My first time at Renew Medical and I was blown away. The consultation alone gave me more insight…read moreand so much more helpful information than I'd ever received from my primary care. Their goal is to not band-aid health concerns, but heal from within and prevention. Emma and her staff have such a welcoming environment. The facility is clean and well maintained plus the homemade freeze dried fruits were lovely. The entire staff was so nice and made me feel extremely comfortable and checked in with me often during my IV therapy. I felt truly taken care of and will return regularly! 10/10 highly recommend!

I came into this practice back in April. I decided to have a wellness drip at the advice of some…read morefriends. I have had wellness drips in the past at different clinics. I didn't think much of it but then Dr Emma Doody came over to me while the drip was in progress and said she was going to take some blood and I thought okay this must be standard for doing the drip, I didn't really question it because it just seemed like it was something that she was doing with everyone. I didn't ask for it and I was never told at the time that it was optional and that there was an additional fee. A few weeks (at least three) had gone by and I never got the results and I thought that was interesting, so I called them first of all and never received a call back. The call was handled by an answering service. Then I wrote to them and they immediately got back to me with the results of the blood test which I already knew everything on that blood test from a blood test that I asked for at my naturopath's office. I was a bit perplexed so I got in touch with my own naturopath and I asked is it just standard operating procedure to take someone's blood without them asking for it and without telling them there's an additional fee for it while you're getting a wellness trip? He said no, you should have been advised and offered the blood test as an option. I then wrote back to the clinic and told them that I was dissatisfied that I had been charged an extra $150 for the blood test when in fact I never asked for it. They never wrote back. So this is why I don't recommend them. Please be aware that they will try to do this with you and you have the option to decline. I waited for a while before posting my review in hopes that they would come forth and do the right thing and they have not reached out.

Best chiropractor ever! Always feel better after going in for an adjustment. Was never a believer…read morein chiropractic care until I experienced Dr. Matt So at Edmonds Family Chiropractic! The office staff are exceptional and I always feel welcome by everyone there. I always know if I need to be seen in between appointments, I can call and am confident that I would be seen and wouldn't have to be in pain until my next appointment! Would rate them 100 out of 10! They are the best!

Doctors Matt, Greg, and Laura have all provided excellent care to both my husband and I…read more I've been a patient of osteopathic care in the 1970s, and chiropractic care shortly after, so that's a long time! VERY happy with Edmonds Family Chiropractic.

Always professional and friendly staff. I was in and out exactly as it was promised for a brief…read moreprocedure.

You will have difficulty finding the right office in this cheapo maze, a sign not to. The phone…read morestaff is creepy, the DAC is careless and smug and this PRIVATE EQUITY is out only for $ at your expense. I had a biopsy and after finding out I have a large cancer on my lower back I cancelled the necessary surgery there to go to Virginia Mason on Monday, knowing time is important, still w no schedule and expecting a delay. That's how much I HATE THIS COMPANY. There's much I won't mention. Too much. If you have a real medical condition go to a REAL Doctor. This ain't the joint.